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Ez Tag Jobs (NOW HIRING)

Phil's Pressure Washing

Be Seen First

Outside Sales Representative

Houston, TX · On-site

$60K - $75K/yr

Active EZ-Tag required * Must be comfortable working outdoors and walking extensively each day * Strong work ethic and ability to work independently Compensation & Benefits: * Salary + performance ...

Buc-ee's

Accounting Associate

Lake Jackson, TX · On-site

Administer company vehicle registrations and the EZ tag program * File all applicable documents in repository * Review scanned documents for completeness and accurate filing * Maintain relationships ...

Katy ISD

Clerk - Payroll/Title - Transportation

Houston, TX · On-site

$16.25 - $20/hr

Provide forms/plates and EZ tag spreadsheet to the financial clerk. * Input coach batches into the Munis payroll system. * Provide support, as needed, to other positions in the transportation system.

BMS CAT

Project Coordinator

Gibsonia, PA

EZ Pass or Toll Tag * Laptop and smartphone * Fully paid employee life insurance * Optional medical, dental, and vision insurance * 401(k) plan * Generous paid time off * Additional tools and support ...

BMS CAT

Project Coordinator

Englewood, CO

EZ Pass or Toll Tag * Laptop and smartphone * Fully paid employee life insurance * Optional medical, dental, and vision insurance * 401(k) plan * Generous paid time off * Additional tools and support ...

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How much do ez tag jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for ez tag in the United States is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $15.87 per hour, depending on experience, location, and employer.

What is an EZ Tag?

EZ Tag jobs typically refer to positions related to the management, customer service, and technical support of the EZ Tag system, which is used for electronic toll collection on toll roads, bridges, and tunnels. Employees in these roles may work at toll agencies or customer service centers, assisting customers with account setup, payment issues, and transponder distribution. Some jobs also involve maintaining the technology behind the EZ Tag system or handling administrative tasks related to toll transactions.

What are the typical responsibilities of an EZ Tag customer service representative and how do they collaborate with other teams?

As an EZ Tag Customer Service Representative, your main responsibilities include assisting customers with account management, troubleshooting issues related to electronic toll tags, and answering questions about billing or violations. You’ll frequently interact with customers via phone, email, or in person at service centers. Collaboration with technical support, billing, and enforcement teams is common, as complex issues may require input from multiple departments. This role is fast-paced and requires strong problem-solving skills, patience, and the ability to communicate clearly. Teamwork and adaptability are essential, as you’ll often coordinate with colleagues to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as an EZ Tag customer service representative, and why are they important?

To thrive as an EZ Tag Customer Service Representative, you need strong communication skills, basic computer literacy, and experience in customer support or a related field. Familiarity with CRM software, payment processing systems, and EZ Tag account management platforms is typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in resolving inquiries and handling challenging situations. These skills are vital for providing efficient, accurate service and ensuring customer satisfaction in a fast-paced environment.
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Ez Tag jobs near you
Infographic showing various Ez Tag job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,718 per year, or $14.8 per hour.

Customer Service Representative (Bilingual English/Spanish)

Bickham Services Unlimited, LLC

Houston, TX • On-site

$14.75 - $18.50/hr

Full-time

Posted 19 days ago

Job description

Location: HCTRA Locations (Northwest Crossing, Dairy Ashford, Southwest Tag Store, East Tag Store, Northeast Tag Store)
Job Type: Full-Time
Schedule: Various shifts available, including days, evenings, weekends, and holidays


Position Summary

We are seeking customer-focused Bilingual Customer Service Representatives to join the Harris County Toll Road Authority (HCTRA) team. In this role, you will serve as the first point of contact for customers, assisting with account inquiries, EZ TAG services, account maintenance, payment processing, and issue resolution through multiple communication channels. The ideal candidate is professional, detail-oriented, and committed to delivering exceptional customer service.


Key Responsibilities

  • Provide excellent customer service by responding to customer inquiries and resolving account issues.
  • Assist customers with EZ TAG account setup, maintenance, and tag fulfillment.
  • Process payments accurately while maintaining PCI compliance standards.
  • Update and maintain customer account information.
  • Handle customer concerns professionally and efficiently.
  • Meet or exceed performance and customer satisfaction goals.
  • Reconcile payments and toll tags and prepare end-of-day reports.
  • Maintain up-to-date knowledge of HCTRA products, services, policies, and procedures.

Qualifications

  • High School Diploma or GED required.
  • Minimum of six (6) months of customer service experience.
  • Bilingual fluency required (English and Spanish).
  • Strong verbal and written communication skills.
  • Excellent customer service and problem-solving abilities.
  • Basic math skills and attention to detail.
  • Proficiency with Microsoft Office and computer applications.
  • Ability to type at least 30 WPM and use a 10-key keypad.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational and time management skills.

Work Environment

  • Office-based environment utilizing computers, phones, and standard office equipment.
  • Primarily seated work with occasional standing and light lifting up to 20 pounds.
  • Flexible availability may be required based on operational needs.

What We're Looking For

  • Positive attitude and professional demeanor.
  • Ability to work effectively in a team environment.
  • Strong interpersonal and relationship-building skills.
  • Commitment to maintaining confidentiality and providing outstanding customer experiences.


Apply today if you are bilingual, customer-focused, and ready to make a difference by providing exceptional service to our customers!