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What is the difference between Eye Love vs Optician?

AspectEye LoveOptician
Required CredentialsTypically no formal certification required, focus on customer serviceLicensed or certified, often requiring state licensure or certification
Work EnvironmentRetail stores, optical centers, customer-facing rolesOptical shops, healthcare settings, working with eyewear and prescriptions
Industry UsageCustomer service, eyewear sales, fashionEyewear fitting, lens selection, prescription verification

While Eye Love primarily focuses on eyewear sales and customer service, opticians are licensed professionals who specialize in fitting and adjusting eyewear based on prescriptions. Both roles are integral to the eyewear industry, but opticians typically require formal certification and work more closely with prescriptions and healthcare aspects of vision care.

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Infographic showing various Eye Love job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Coordinator (Eye Love Optometry)

VSP Ventures Optometric Solutions LLC

Pinole, CA • On-site

Full-time

Posted 17 days ago

Job description


Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.

General Summary

The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience

Essential Functions

Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process

Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments

Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion

Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files

Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients

Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies

Responsible for keeping an organized front desk and front entry at all times

Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.

Job Specifications

Typically has the following skills or abilities:

One to two years of administrative experience with at least one year providing administrative support

Demonstrated ability to successfully perform multiple tasks in a fast-paced environment

Working knowledge of MS Office package

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made

Excellent interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify customer needs

Proven problem-solving, negotiations, and decision-making skills

Ability to use appropriate discretion and judgment in applying customer/call handling guidelines

Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

#LI-ONSITE

#LI-VENTURES

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.