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External Operations Manager Jobs in Troy, MI (NOW HIRING)

Roadrunner

Supervisor, Operations

Romulus, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Roadrunner

Supervisor, Operations

Romulus, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Roadrunner

Supervisor, Operations

Romulus, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Scout Motors

Lead,Engineering Fleet Operations

Novi, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Own the lifecycle management of benchmark and competitor vehicles * Coordinate acquisition ... Interface with external proving grounds, test agencies, and transport partners * Support test ...

CMA CGM

Operations Supervisor II

Romulus, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and provide excellent customer service to internal and external customers at all times ... Communicate with operations manager regarding progress and problems or issues. Maintain flexible ...

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Showing results 41-60

All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Troy, MI

External Operations Manager information

See Troy, MI salary details

$29.4K

$60.1K

$112.3K

How much do external operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for external operations manager in Troy, MI is $60,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,500.00 per year, depending on experience, location, and employer.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn higher salaries compared to entry-level roles, with compensation influenced by industry, location, and experience. They often require strong leadership, project management skills, and knowledge of operational tools, which can contribute to higher pay levels.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What are popular job titles related to External Operations Manager jobs in Troy, MI?

For External Operations Manager jobs in Troy, MI, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Troy, MI look for?

The top searched job categories for External Operations Manager jobs in Troy, MI are:

What cities near Troy, MI are hiring for External Operations Manager jobs?

Cities near Troy, MI with the most External Operations Manager job openings:

External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in Troy, MI as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $60,143 per year, or $28.9 per hour.

Supervisor, Operations

Roadrunner

Romulus, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Roadrunner Freight rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Operations Supervisor is a critical execution leader within the service center, ensuring daily dock, freight, and operational activities run with precision, safety, and financial discipline. This role exists to translate network strategy into real-world execution-balancing throughput, cost control, service quality, and compliance in a fast-paced LTL environment.
As Roadrunner continues to scale its Smart Network, this position plays a key role in protecting shipment integrity, optimizing load flow, and maintaining operational consistency across linehaul and local delivery functions. Success in this role means running a clean, compliant, and high-performing dock, delivering reliable service outcomes, and contributing directly to terminal profitability and network efficiency.What you'll do1. Execute dock and terminal operations with precision
  • Oversee daily dock operations including load planning, freight handling, and linehaul coordination
  • Ensure freight is processed accurately with proper routing, documentation, and data entry
  • Maintain high standards for load quality, minimizing damages, OS&D incidents, and rehandling
  • Step into operational roles-including forklift operations-when needed to maintain continuity
2. Optimize service center performance and cost control
  • Monitor daily operating costs and identify opportunities to improve efficiency and margin performance
  • Support budget attainment through effective labor utilization, contractor coordination, and workflow management
  • Ensure billing, rating, payroll, and administrative processes are completed accurately and on time
3. Drive safety, compliance, and risk management
  • Maintain a safe and compliant work environment aligned with DOT, OSHA, and hazardous materials standards
  • Support contractor compliance including equipment standards, qualification requirements, and operational procedures
  • Enforce freight security protocols and ensure adherence to company and regulatory policies
4. Lead and develop frontline teams
  • Supervise, coach, and direct service center personnel with clear expectations and accountability
  • Provide real-time feedback, performance management, and development support
  • Foster a culture of ownership, teamwork, and operational excellence through visible leadership
5. Coordinate across network stakeholders
  • Partner with linehaul contractors, drivers, and internal teams to ensure seamless freight movement
  • Communicate effectively with corporate teams, customers, and external partners
  • Resolve operational issues quickly, applying sound judgment in dynamic, variable conditions
What you bring
  • Bachelor's degree or 1-2 years of relevant operations or logistics experience (or equivalent combination)
  • Experience in transportation, LTL, warehouse, or service center operations preferred
  • Demonstrated ability to supervise, train, and evaluate team members
  • Strong working knowledge of safety protocols, compliance standards, and hazardous materials handling (Hazmat certification preferred)
  • Forklift certification (or ability to obtain)
  • Solid analytical and mathematical skills with the ability to interpret operational and financial data
  • Proficiency in PC applications (email, spreadsheets, database systems); AS/400 experience preferred
  • Effective written and verbal communication skills with the ability to engage across all levels of the organization
  • Proven ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment
  • Strong problem-solving capability in situations with limited standardization
How you operate
  • You think in systems, not tasks-understanding how decisions impact network performance
  • You own outcomes, not activity-delivering measurable results under pressure
  • You move decisively while maintaining control and operational discipline
  • You lead from the front-modeling accountability, work ethic, and safety standards
  • You communicate clearly-ensuring alignment across teams, contractors, and stakeholders
  • You balance speed and accuracy-protecting both service and profitability
  • You adapt quickly-navigating ambiguity and shifting priorities with confidence
About Roadrunner

We're not just moving freight; we're reimagining long-haul shipping. Our Smart Network offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves - and no freight moving on rail - customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.

Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.

This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.

We're growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We Run Safe. We Run Smart. We Run Together.

Compensation & Setup
  • $65,000 - $70,000 base salary
  • Onsite - Detroit, MI
  • Full benefits package including medical, dental, vision, 401(k), and paid time off
Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands
  • Heavy physical activity performing strenuous daily activities of a primarily productive/technical nature.
  • While performing the duties of the job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, climb, balance, reach/handle items, work with fingers, have color vision, peripheral vision, depth perception and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally subjected to odors from the dock area and lifts objects up to 100 lb.
Work Environment
  • The noise level is loud based on multiple printers and forklifts running outside of the door.
  • Work in outdoors and indoors shop environment with adequate ventilation.
  • Might be required to occasionally work in wet or humid conditions (non-weather), near fumes or airborne particles, moving mechanical parts, toxic or caustic chemicals, vibrations, and outdoor weather conditions.
  • The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive.
  • The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

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