External Operations Manager Jobs in Rialto, CA (NOW HIRING)

Essential Job Functions

• Oversee all regional operations, including truckload, drayage, and local pickup & delivery (P&D)
• Own full regional P&L, including revenue, cost control, and margin performance
• Drive operational execution to meet or exceed service KPIs (on-time performance, utilization, safety, etc.)
• Partner with Sales to support growth initiatives, pricing strategies, and customer onboarding
• Develop and execute regional capacity plans, including company drivers, owner-operators, and vendor partners
• Ensure proper staffing, training, and performance management across all stations within the region
• Maintain strong customer relationships and support issue resolution and escalations as needed
• Implement and enforce standard operating procedures, compliance, and safety standards
• Identify opportunities to improve efficiency, reduce costs, and optimize network performance
• Provide regular performance reporting and lead monthly reviews on financial and operational results

Other Skills and Qualifications

• 7+ years of transportation/logistics operations experience, with multi-site leadership preferred.
• Strong understanding of truckload, drayage, and local P&D operations.
• Proven experience managing P&L and driving margin improvement.
• Ability to lead teams across multiple locations and develop operational leaders.
• Strong communication and problem-solving skills.
• Experience working cross-functionally with Sales, Finance, and Customer Operations.
• Proficiency in TMS systems and operational reporting tools.

Leadership Expectations

• Operates with ownership mindset over regional performance.
• Drives accountability and execution across all stations.
• Focuses on results, efficiency, and continuous improvement.
• Builds strong internal and external relationships.
• Leads with a sense of urgency and high standards.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus 
• Work performed in warehouse/manufacturing environment
• Job will require punctual attendance and regular presence on-site at the assigned work location

Education & Experience

• High school diploma or GED Required
• Bachelor’s degree preferred
• Minimum four years related experience required 
• Minimum three years industry experience required

Certification & Licenses

• Professional certification may be required in some areas

California required disclosure: Salary range for this position is between USD 80,000 - 110,000 annually.

 WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.