External Operations Manager Jobs in Rialto, CA (NOW HIRING)

Equal Opportunity and Nondiscrimination Statement                                    

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

Job Details and Requirement:

CMS ATHLETICS

The Joint CMS Athletics, Physical Education, and Recreation Program is comprised of student-athletes from Claremont McKenna, Harvey Mudd, and Scripps Colleges and offers a comprehensive program of regular physical education, intramural, recreational, club and varsity sports. CMS varsity teams compete in the Southern California Intercollegiate Athletic Conference (SCIAC), as members of NCAA Division III. The Program is comprised of 21 varsity sports (10 men's, 11 women's) and supports a student population of over 3,200 and a student-athlete population of approximately 530.

BASIC FUNCTION:

The Sport Operations and Equipment Manager is responsible for the independent coordination, management, and execution of sport operations and equipment services for Claremont-Mudd-Scripps Athletics, Physical Education, and Recreation. This position provides operational leadership and administrative oversight in the areas of game and event management, facility and competition operations, equipment services, inventory control, purchasing coordination, laundry operations, and student worker supervision. This position exercises discretion and independent decision-making in the coordination of athletic contests, equipment operations, facility preparation, event logistics, scheduling support, and student worker supervision. The position plays a key role in maintaining efficient daily operations and delivering a high-quality experience for student-athletes, staff, officials, and visitors.

Working collaboratively with coaches, athletic administrators, facilities personnel, campus partners, officials, and external vendors, the Sport Operations and Equipment Manager exercises independent judgment in establishing operational priorities, resolving logistical challenges, and ensuring successful support for varsity athletics and departmental events. The Sport Operations and Equipment Manager collaborates effectively across departments, proactively identifies operational needs, and contributes to the continuous improvement of departmental systems and processes. The position requires strong organizational, administrative, and interpersonal skills, as well as the ability to manage multiple priorities in a fast-paced environment with a high degree of professionalism, initiative, and attention to detail.

Given our commitment to cultivating an inclusive educational environment, we seek candidates who can demonstrate a commitment to supporting, mentoring, and inspiring students representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions.

The successful candidate will demonstrate an understanding and appreciation of the role of athletics within a highly selective liberal arts environment and the importance of integrating athletics into the broader educational mission of The Claremont Colleges.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

Reporting to the Director of Athletics Facilities and Sport Operations and working in partnership with the Director of Equipment Operations, the Sport Operations and Equipment Manager works both independently and collaboratively to perform the following essential duties and responsibilities:

Sport Operations (50%)

• Direct and coordinate all aspects of game day operations, event management, and venue staging for assigned athletic contests, championship events, camps, and special events.
• Execute sport- and facility-specific event management policies, procedures, and operational protocols to ensure safe, efficient, and high-quality competitive environments.
• Assist in the development, implementation, and continuous improvement of event management plans for CMS, Southern California Intercollegiate Athletic Conference (SCIAC), and NCAA athletic contests and championships.
• Train, schedule, and supervise student workers and operations staff supporting game management, facility operations, and event execution.
• Coordinate operational logistics for home competitions, including facility setup and breakdown, event timelines, staffing plans, team bench areas, officials' accommodations, spectator services, and operational support spaces.
• Serve as a primary operational liaison for visiting teams, officials, campus partners, vendors, and event personnel regarding schedules, facility access, transportation logistics, practice availability, and event operations.
• Coordinate with officials and game personnel regarding schedules, payment procedures, operational needs, and contest administration.
• Determine and coordinate event staffing and operational support needs, including campus safety, security, crowd management, and emergency response preparation as appropriate for athletic events and special programs.
• Monitor field, venue, and facility conditions and assist in operational decision-making related to contest readiness, weather considerations, postponements, or cancellations.
• Ensure compliance with NCAA, SCIAC, institutional, and departmental policies and procedures related to athletic event operations and facility management.
• Monitor the daily operations of athletic facilities and event spaces to help ensure proper maintenance, cleanliness, safety, and operational readiness.
• Inspect operational and competition areas regularly and identify and communicate facility, equipment, or event-related concerns requiring attention or follow-up.
• Evaluate and respond independently to event and facility-related issues in a timely, professional, and solution-oriented manner.
• Assist with facility operations, including field lining, equipment setup, arena conversions, bleacher and floor installations, and other operational preparations as assigned.
• Contribute to the assessment and improvement of departmental operational systems, workflows, and event management practices to enhance efficiency and service quality.
• Perform additional duties as assigned in support of Athletics, Physical Education, and Recreation operations.

Equipment Management (50%)

• Collaborate with the Director of Equipment Operations to manage the daily operations of the two athletics equipment rooms, including equipment issuance, collection, maintenance, repair coordination, storage, and inventory management for varsity athletic programs.
• Coordinate equipment preparation and fulfillment for practices, competitions, team travel, camps, postseason events, and special programs.
• Maintain accurate inventory records and assist with purchasing coordination, vendor communication, equipment replacement planning, and budget tracking.
• Oversee laundry operations and establish efficient systems and workflows to support departmental and team needs.
• Ensure athletic apparel, uniforms, and equipment are maintained in a safe, clean, functional, and professional manner consistent with departmental standards.
• Monitor equipment usage and operational needs and make independent recommendations regarding replacement, repair, organization, and process improvements.
• Maintain organized, secure, and efficient equipment storage and operational workspaces.
• Coordinate equipment-related support for visiting teams, officials, and hosted events as needed.
• Oversee and mentor student workers assigned to the equipment room and laundry operations.
• Maintain compliance with applicable safety standards and operational procedures related to athletic equipment management and usage.
• Support long-range planning and operational improvements related to equipment systems, inventory controls, and departmental efficiency.

QUALIFICATION STANDARDS & SKILLS:

EDUCATION: A bachelor's degree or any combination of education and experience that provides the required knowledge, skills, and abilities is required.

EXPERIENCE: A minimum of two years of experience working in collegiate athletics is required, with experience in athletic operations, event management, equipment operations, coaching, or a combination of related responsibilities preferred. Experience supporting athletic events, managing operational logistics, supervising student staff, and working collaboratively within a collegiate athletics environment is highly desirable. Experience with NCAA game operations, athletic facilities, and equipment room management is preferred. Experience with football equipment operations, fitting, maintenance, and inventory management is strongly preferred.

LICENSES: A valid driver's license and the ability to be insured under the College's authorized driver's policy is required to drive College-owned vehicles. Current First Aid, CPR, and AED certifications, or the ability to obtain certification upon hire is required. An Athletic Equipment Managers Association (AEMA) certification preferred, or must be attained within the first 12 months of employment.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.

• Ability to operate effectively both independently and collaboratively within a dynamic collegiate athletics environment.
• Must possess an understanding of the role of athletics within a highly selective liberal arts college environment and commitment to supporting the educational experience of student-athletes.
• Ability to exercise sound judgment, prioritize competing responsibilities, and manage multiple operational projects in a fast-paced environment.
• Strong organizational, administrative, problem-solving, and interpersonal skills with exceptional attention to detail and follow-through.
• Ability to communicate effectively and professionally with students, coaches, administrators, officials, vendors, campus partners, and external constituents through strong verbal, written, and customer service skills.
• Ability to supervise, train, and provide leadership to student employees and event staff.
• Ability to contribute positively to a collaborative team environment while also taking initiative and working independently with minimal supervision.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint, along with the ability to learn and effectively utilize departmental and event management software systems.
• Ability to maintain accurate records, manage operational data, and uphold confidentiality and professionalism in handling sensitive information.

OTHER:

REQUIRED HOURS: The regular hours for this full-time position will vary, with the flexibility to set work hours appropriate to the needs of the program. Work hours will vary based on athletic events, operational priorities, and seasonal demands, and will regularly include evenings, weekends, holidays. Travel may be required.

This position includes one designated month off annually, which will be either June or July, as determined in coordination with departmental leadership and operational needs.

CLASSIFICATION AND STATUS: This is a regular, full-time, 11-month, exempt, benefits-eligible position.

Supervisor - AB1825: Yes

Mandatory Reporter - CA Penal Code: Yes

Responsible Employee - Title IX: Yes

Campus Security Authority - The Clery Act: Yes

IPEDS Category Job Code: 11-0000 - Management Occupations

SUPERVISORY RESPONSIBILITY: Student workers.

PHYSICAL REQUIREMENTS: Heavy (up to 50 lbs.).

SALARY RANGE: The anticipated salary is $64,454.71 - $66,000.00 per year. Salary will be commensurate with qualifications and experience.

Claremont McKenna College offers employee benefits that include health, dental, and vision plans; flexible spending accounts; health savings accounts; paid vacation, sick, and holiday time; retirement benefits; basic and voluntary life insurance; dependent tuition remission; ride-share incentives; and more.

GROOMING AND APPEARANCE: Employees are expected to wear attire that is appropriate to the office or department in which they work.

BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Certain positions will require the successful completion of a post-offer physical agility test. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA: This job description defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing the risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

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