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External Operations Manager Jobs in Allen, TX (NOW HIRING)

A-Z Bus Sales

Operations Manager

Krugerville, TX · On-site

$83K - $104K/yr

The Operations Manager fosters a culture of accountability, professional development, and ... Promote clear and effective communication with internal and external customers regarding service ...

A-Z Bus Sales Inc

Operations Manager

Krugerville, TX · On-site

The Operations Manager fosters a culture of accountability, professional development, and ... Promote clear and effective communication with internal and external customers regarding service ...

Clear Channel Outdoor

Operations Manager

Dallas, TX

The Operations Manager leads all operations relating to building and construction. This role is ... Able to partner successfully with internal and external groups (such as vendors, clients, CCOA ...

NXTPoint Logistics

Operations Manager

Coppell, TX · On-site

In addition, the Logistics Operations Manager is accountable for achieving company objectives ... internal and external. Must be able to interface and communicate effectively within the ...

NXTPoint Logistics

Operations Manager

Coppell, TX · On-site

In addition, the Logistics Operations Manager is accountable for achieving company objectives ... internal and external. Must be able to interface and communicate effectively within the ...

Suddath Companies

Operations Manager

Coppell, TX · On-site

In addition, the Logistics Operations Manager is accountable for achieving company objectives ... internal and external. Must be able to interface and communicate effectively within the ...

Transdev

Operations Manager

Dallas, TX · On-site

$100K - $115K/yr

... and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the ...

Transdev

Operations Manager

Dallas, TX

$100K - $115K/yr

... and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the ...

Advantage Solutions

Retail Operations Manager

Dallas, TX · On-site

$84K/yr

Retail Operations Manager Job Locations US-TX-Dallas | US-TX-Fort Worth Primary Posting Location ... Source and identify external talent and integrate new associates into the organization as part of a ...

Beyondsoft Consulting

Operations Manager

Plano, TX

$100/hr

... operations and support of the client's websites. * Manage escalations both internally and ... and external customers. * Perform additional duties as assigned. Qualifications * BA/BS, or ...

Beyondsoft Consulting

Operations Manager

Plano, TX · On-site

$100/hr

... operations and support of the client's websites. * Manage escalations both internally and ... their internal and external customers. * Perform additional duties as assigned. * BA/BS, or ...

New

Beyondsoft Consulting

Operations Manager

Plano, TX · On-site

$100/hr

... operations and support of the client's websites. * Manage escalations both internally and ... and external customers. * Perform additional duties as assigned. Qualifications * BA/BS, or ...

Advantage Solutions

Retail Operations Manager

Dallas, TX · On-site

$50K - $84K/yr

Retail Operations Manager (ROM) At our Company, we grow People, Brands, and Businesses! We are ... Source and identify external talent and integrate new associates into the organization as part of a ...

SAS Retail Services

Retail Operations Manager

Dallas, TX · On-site

$50K - $84K/yr

Summary Retail Operations Manager (ROM) At our Company, we grow People, Brands, and Businesses!We ... Source and identify external talent and integrate new associates into the organization as part of a ...

Palm Harbor Homes

Operations Manager

Caddo Mills, TX

Routinely provide management with evaluation reports of both internal and external customers and made recommendations on process improvements * Customer Service Scheduling * Full autonomy to arrange ...

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All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Allen, TX

External Operations Manager information

See Allen, TX salary details

$28.8K

$59K

$110.2K

How much do external operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for external operations manager in Allen, TX is $59,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,100.00 per year, depending on experience, location, and employer.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn higher salaries compared to entry-level roles, with compensation influenced by industry, location, and experience. They often require strong leadership, project management skills, and knowledge of operational tools, which can contribute to higher pay levels.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.
What are popular job titles related to External Operations Manager jobs in Allen, TX? For External Operations Manager jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in Allen, TX look for? The top searched job categories for External Operations Manager jobs in Allen, TX are:
What cities near Allen, TX are hiring for External Operations Manager jobs? Cities near Allen, TX with the most External Operations Manager job openings:
External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in Allen, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,025 per year, or $28.4 per hour.

Operations Manager

A-Z Bus Sales

Krugerville, TX • On-site

$83K - $104K/yr

Full-time

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Job Summary
The Operations Manager is responsible for ensuring the service department consistently delivers Customer Service Excellence across all A-Z Bus Sales locations. This role drives operational performance, revenue growth, and year-over-year net profit improvement while upholding the organization's Core Values.
The Operations Manager fosters a culture of accountability, professional development, and continuous improvement, while supporting team training and development initiatives.
Essential Functions & Responsibilities
Operational & Management Duties
  • Lead and support the professional development of the service team.
  • Promote clear and effective communication with internal and external customers regarding service operations.
  • Monitor and analyze key performance indicators (KPIs), identifying trends, opportunities, and areas for improvement.
  • Achieve monthly goals related to customer satisfaction, production, revenue, and gross profit.
  • Implement and improve Standard Operating Procedures (SOPs) and service processes.
  • Ensure the service team meets daily, weekly, and monthly sales and productivity targets.
  • Manage and monitor Work-in-Progress (WIP) to maximize efficiency and profitability.
  • Conduct in-person customer visits to strengthen relationships and ensure satisfaction.
  • Ensure technical staff maintain required OEM factory certifications.
  • Build and maintain strong, long-term relationships with partners and vendors.
  • Ensure compliance with company policies, safety standards, and regulatory requirements.

Personnel & Leadership Duties
  • Participate in recruiting, hiring, onboarding, and retention efforts.
  • Manage employee performance, coaching, and disciplinary actions as needed.
  • Foster a culture of accountability, teamwork, and continuous improvement.

Key Performance Indicators (KPIs)
  • Monthly Customer Satisfaction Index (CSI) and Net Promoter Score (NPS) results
  • Work-in-Progress (WIP) performance metrics
  • Monthly sales and gross profit achievement
  • Employee development and certification completion rates

Leadership & Supervisory Responsibilities
  • Oversee and manage service operations at both Krugerville and Lubbock locations
  • Directly supervise service personnel, including technicians and support staff
  • Ensure alignment of service departments with company goals and standards

Core Competencies
  • Technical Capacity
  • Performance Management
  • Ethical Conduct
  • Communication Proficiency
  • Personal Effectiveness & Credibility

Work Environment
  • Combination of office and service shop environments
  • Frequent exposure to moving mechanical parts, fumes, airborne particles, and loud noise levels
  • Occasional exposure to extreme environmental conditions

Position Type & Work Schedule
  • Full-time, exempt position
  • Availability required Monday-Friday between 6:00 AM and 6:00 PM (schedule varies)
  • Evening and weekend work may be required based on operational needs

Travel Requirements
  • Frequent travel between locations and for customer visits is required

Training & Development
  • Dealer Management System (DMS) training (NetSuite)
  • OEM factory training and certification programs
  • Ongoing development in network communications and leadership skills

Additional Responsibilities
This job description is not intended to be an exhaustive list of duties. Responsibilities may change at any time with or without notice to meet business needs.
Requirements
Education and Experience:
  • Minimum of five (5) years of automotive, bus, or heavy truck dealership customer service experience representing the Service Department.
  • Knowledge of on-highway vehicle products and warranties.
  • Minimum of five (5) years of department personnel management experience.
  • High School Diploma
  • Technical School Diploma or equivalent
  • Must have a valid driver's license and have and maintain an acceptable, safe driving record

Preferred Education and Experience:
  • Technical Training
  • Heavy Truck/Bus Dealership Experience
  • Department Management Background (40+ employees)
  • Bus Air Conditioning installation

Salary Description
$83,200 - $104,000

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