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Client Operations Manager Jobs in Allen, TX (NOW HIRING)

JP Morgan Chase

Client Operations Manager III

Plano, TX · On-site

As a Payments Governance Risk Policy Client Operations Manager III within the Payments Governance Team, you will play a pivotal role in supporting our mission and delivering value to both the firm ...

Cotality

Specialist, Client Operations

Dallas, TX · On-site

... client operations? Cotality is seeking an analytical and process-driven Subject Matter Expert (SME ... Partner with management to connect and drive daily team goals directly to the organization ...

Cotality

Specialist, Client Operations

Dallas, TX · On-site

... client operations? Cotality is seeking an analytical and process-driven Subject Matter Expert (SME ... Partner with management to connect and drive daily team goals directly to the organization ...

Barry's

Client Operations Lead

Dallas, TX · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Cotality

Sr Associate, Client Operations

Dallas, TX · On-site

About the role The Sr Associate, Client Operations position within the Credit Operations team ... Case Management: Research and resolve complex credit data discrepancies using proprietary tools ...

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Client Operations Manager information

See Allen, TX salary details

$41.4K

$115K

$126K

How much do client operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client operations manager in Allen, TX is $115,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,600.00 and $124,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you

Client Operations Manager

NSN Revenue Resources, LLC

Dallas, TX

$132K/yr

Full-time

Posted yesterday

New

Job description

Description

Reporting to the Director of Client Operations, the Client Operations Manager is responsible for ensuring best practice and optimal revenue cycle results for assigned central billing office (CBO) clients, with direct oversight of 8-12 clients (surgery centers). The Client Operations Manager is accountable to client and employee satisfaction, KPI and other client performance results and collaborating internally and externally to drive revenue cycle and reimbursement initiatives. This role develops an environment and culture that embraces continuous improvement and innovation to ensure best practices are achieved in all areas of the revenue cycle. They will lead a team of A/R Specialists to ensure maximized collectability of services performed. Ensuring that internal policies and practices support the operational quality, efficiency, and compliance of all standard practices. They will coordinate with other cross functional areas that impact or support RCM to ensure appropriate collaboration and system wide efficiency of operations while providing oversight and employee development for direct reports.


Responsibilities:

  • Manages a team of 6-10 remote employees who complete the accounts receivable functions resulting in revenue generation.
  • Continuously evaluates and is expected to be actively involved in ensuring all revenue cycle operations are well-managed, delivering excellence in quality standards, consistently meeting the organizations and client expectations.
  • Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
  • Monitors collection processes to determine cash flow improvement opportunities.
  • Manages the aging of accounts receivable by trending and analyzing the A/R, and thorough communication with payers.
  • Manage the implementation of key strategies; fostering an environment of accountability to create a high performing team.
  • Successfully communicates trends, issues, resolutions as well as proactively communicates opportunities to clients.
  • Must become expert on respective clients, regional payer trends and overall client specifics.
  • Maintains thorough understanding of health insurance and government programs, when necessary.
  • Assist assigned staff in establishing daily/weekly workflows to accomplish KPIs.
  • Manage assignments across entire team to meet employee productivity and collection efforts across all client facilities.
  • Provides analysis, reporting, and recommendations for revenue performance in key metrics including billing, collection, and posting, such as A/R aging's, volumes, and trends.
  • Evaluate the audit findings, creating and establishing baselines and expectations to measure improvements.
  • Leverage audit findings to identify training needs for system education, industry updates and changes in collections processes and protocols.
  • Provide training for newly hired and existing employees to generate consistent team output.

Requirements


  • 3+ years in RCM management experience in a healthcare related industry with Ambulatory Surgical Center or Outpatient hospital experience preferred.
  • Experience with SIS, HST, Advantx, and/ or Waystar preferred
  • Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results.
  • Ability to lead, manage projects and staff to achieve goals.
  • Understanding of system and business processes, as well as healthcare financial issues.
  • Required to meet critical deadlines.
  • The ability to communicate effectively, both verbally and in writing, with internal and external clients.
  • Be able to multi-task and handle competing priorities while meeting or exceeding deadlines.
  • Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems. Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook.
  • Must possess positive attitude to enhance a cooperative and energetic work environment.

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