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Client Operations Manager Jobs in Allen, TX (NOW HIRING)

Barry's

Client Operations Lead

Dallas, TX · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Cotality

Associate Manager, Client Operations

Dallas, TX · On-site

... managing a team of associates. This role focuses on optimizing workflows, monitoring performance metrics (SLAs), and serving as a Subject Matter Expert (SME) to improve operational health and client ...

Cotality

Associate Manager, Client Operations

Dallas, TX · Hybrid

... managing a team of associates. This role focuses on optimizing workflows, monitoring performance metrics (SLAs), and serving as a Subject Matter Expert (SME) to improve operational health and client ...

Cotality

Sr Associate, Client Operations

Dallas, TX · Hybrid

About the role The Sr Associate, Client Operations position within the Credit Operations team ... Case Management: Research and resolve complex credit data discrepancies using proprietary tools ...

Cotality

Sr Associate, Client Operations

Dallas, TX · On-site

About the role The Sr Associate, Client Operations position within the Credit Operations team ... Case Management: Research and resolve complex credit data discrepancies using proprietary tools ...

MV Transportation

Operations Manager

Dallas, TX · On-site

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Candidates for the Operations Manager positions must have at least five (5) years of experience in ...

MV Transportation

Operations Manager

Dallas, TX · On-site

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Candidates for the Operations Manager positions must have at least five (5) years of experience in ...

MV Transportation

Operations Manager

Dallas, TX · On-site

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Operations Manager shall possess eight (8) years of progressively responsible experience in their ...

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See Allen, TX salary details

$41.4K

$115K

$126K

How much do client operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client operations manager in Allen, TX is $115,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,600.00 and $124,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
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Client Operations Manager jobs near you
Client Operations Specialist

Client Operations Specialist

TruePoint Communications

Dallas, TX • On-site

Full-time

Medical, Retirement

Posted 7 days ago

Job description

At TruePoint, our product is our people.We're a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR firm in the U.S, known for our commitment to top-tier talent and meaningful results.

TruePoint operates in a hybrid work environment (3 days in office, 2 days remote) and offers competitive health benefits, a profit-sharing bonus plan, 401(k) with competitive matching, and ongoing professional development.

As the Client Operations Specialist, you will own client delivery operations and growth enablement, ensuring that all logistical, financial, and operational components are executed with precision to support client satisfaction and revenue performance. This role requires strong attention to detail, analytical thinking, and the ability to manage multiple workflows in a fast-paced environment while aligning account teams, operations, and leadership. You will play a critical role in optimizing resource deployment, maintaining scope and billing integrity, and translating operational data into actionable strategies that improve client retention and margin health.

Core Responsibilities:

Support company & client budgeting and financial reporting:

  • Create client-ready scopes of work, ensuring scope accuracy and alignment with billing logic
  • Own scope changes, PSA governance, and provide final invoice approval
  • Compile biweekly, monthly, quarterly, and annual reports in support of operations leadership
  • Monitor client absorption, utilization, and margin health, providing insights and recommendations to account leads
  • Build and maintain reporting that supports forecasting, revenue tracking, and performance optimization

Own client operations and systems management:

  • Manage and maintain core client operations platforms, including Ruddr, HubSpot, ChatGPT, and SharePoint
  • Ensure data integrity and process adherence across all client operations systems
  • Support account staffing inputs and develop resourcing plans in partnership with leadership

Contribute to agency business development:

  • Own project management of new business pipeline and related deliverables
  • Identify and pursue ideal clients, providing strategic and operational recommendations
  • Lead and/or participate in presentations and discovery work
  • Develop scopes of work and contribute case studies to support agency growth
  • Proactively identify opportunities to retain and grow existing clients

Client Lifecycle:

  • Facilitate client onboarding, including account setup, staffing alignment, and team introductions
  • Ensure onboarding processes are followed and documented accurately
  • Act as liaison between client, operations, and account teams to ensure alignment and resolve issues
  • Conduct periodic check-ins to support client satisfaction and performance
  • Execute client retention and recognition initiatives
  • Oversee the client off-boarding process

Qualifications:

  • High attention to detail and accuracy, proactive communicator, and technically proficient
  • Strong experience in financial reporting, scoping, and operational analysis
  • Ability to interpret utilization and financial data into actionable recommendations
  • Experience managing systems such as Microsoft Excel, Outlook, Teams, Zoom, and PSA or CRM tools
  • 4 to 6 years of agency or professional services experience strongly preferred.
  • Bachelor's degree or equivalent experience
  • Professional communication skills, both verbal and written

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.