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Express Claims Adjuster Jobs (NOW HIRING)

Lyft

Senior Claims Operations Specialist

Nashville, TN · Remote

... adjusters and internal claims teams * Develops and delivers effective written and oral communications/reports to management * Supports various Risk, Safety, Bikes & Scooters, Express Drive, Legal ...

ServiceMaster

Claims Coordinator

Camden, NJ · On-site

... adjuster * Ensure daily notes are entered in all jobs, contacting relevant participants and ... Express or exchange ideas with others quickly, accurately, and receive and act on detailed ...

Aoins

Claims Specialist - Bodily Injury

Westborough, MA · On-site

$75K - $95K/yr

Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ... Ability to assemble information, develop opinions, and clearly express decisions using sound ...

Aoins

Claims Specialist - Bodily Injury

Barre, VT · On-site

$75K - $95K/yr

Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ... Ability to assemble information, develop opinions, and clearly express decisions using sound ...

Aoins

Claims Specialist - Bodily Injury

Bedford, NH · On-site

$75K - $95K/yr

Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ... Ability to assemble information, develop opinions, and clearly express decisions using sound ...

Aoins

Claims Specialist - Bodily Injury

Auburn, ME · On-site

$75K - $95K/yr

Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ... Ability to assemble information, develop opinions, and clearly express decisions using sound ...

Allstate

Field Auto Adjuster

Concord, NC · On-site

$60K - $80K/yr

... damage claims. This is a field adjuster position in the Cabarrus county NC area. Key ... Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National ...

Allstate

Field Auto Adjuster

Concord, NC · On-site +1

$60K - $80K/yr

... damage claims. This is a field adjuster position in the Cabarrus county NC area. Key ... Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National ...

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Express Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do express claims adjuster jobs pay per year?

As of Sep 1, 2026, the average yearly pay for express claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an express claims adjuster?

Express Claims Adjusters are insurance professionals who handle straightforward or low-complexity claims quickly and efficiently, usually through phone or digital channels. They are responsible for investigating, evaluating, and settling claims such as auto accidents, property damage, or minor injuries. Their goal is to process claims promptly, ensuring policyholders receive timely resolutions while maintaining compliance with company policies and regulations.

How does an express claims adjuster typically interact with policyholders and other departments during the claims process?

As an Express Claims Adjuster, you will regularly communicate with policyholders to collect information, explain coverage, and provide updates on claim status, often through phone and email. Collaboration with other departments, such as underwriting and legal, is common to ensure claims are processed accurately and in compliance with regulations. This role requires strong interpersonal skills and attention to detail, as you must efficiently manage multiple claims while upholding customer satisfaction. Additionally, you may work with repair shops, medical providers, or other third parties to verify documentation and resolve claims quickly.

What are the key skills and qualifications needed to thrive as an express claims adjuster, and why are they important?

To thrive as an Express Claims Adjuster, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a relevant degree or industry certifications. Familiarity with claims management software, policy databases, and documentation systems is typically required. Excellent communication, negotiation, and customer service skills help resolve claims quickly and build trust with clients. These abilities are crucial for efficiently processing high volumes of claims, ensuring accuracy, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Express Claims Adjuster vs Property Claims Adjuster?

AspectExpress Claims AdjusterProperty Claims Adjuster
CertificationsAdjuster license, possibly certifications like AICAdjuster license, certifications like AIC or CPCU
Work EnvironmentFast-paced, often remote or field-basedField work, office, or remote depending on company
Industry UsageCommon in insurance companies handling quick claimsBroader, includes complex property claims
Search & Comparison IntentFocused on quick claim resolutionInvolves detailed property damage assessment

The main difference is that Express Claims Adjusters handle quick, straightforward claims often with minimal investigation, while Property Claims Adjusters manage more complex property damage claims requiring detailed assessments. Both roles require licensing and industry certifications, but Express Claims Adjusters focus on speed and efficiency, whereas Property Claims Adjusters handle more comprehensive claims processing.

More about Express Claims Adjuster jobs

What cities are hiring for Express Claims Adjuster jobs?

Cities with the most Express Claims Adjuster job openings:

What states have the most Express Claims Adjuster jobs?

States with the most job openings for Express Claims Adjuster jobs include:

What job categories do people searching Express Claims Adjuster jobs look for?

The top searched job categories for Express Claims Adjuster jobs are:

Express Claims Adjuster jobs near you
Infographic showing various Express Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Senior Claims Operations Specialist

Lyft

Nashville, TN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Lyft rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

2nd of 9 rated taxi private hire

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is looking to add a Claims Operations Specialists to its growing Risk Team. The Operations Specialist position is an integral role assisting with the processing of claims and responding to inquiries to expedite the handling of claims. The focus of these roles will be cross-functional collaboration and enhanced customer communication focused on the best claims experience for our users. You'll balance day-to-day responsibilities between independent claims processing and working with our cross-functional teams with a focus on customer obsession and operational excellence.

Responsibilities:
  • Create initial loss reports and assist with overall processes for Lyft Healthcare, as well as Lyft Bikes and Scooters
  • Respond and assist with customer inquiries relating to claims 
  • Requests additional information, where necessary, for completion of claim processing
  • Manages and coordinates next steps for Accidents; including missing claim searches, adjuster contacts, and enhanced customer experience
  • Coordinate with cross functional teams regarding claims processes, system updates, and customer experience
  • Gathers investigative material and general support to assist adjusters and internal claims teams
  • Develops and delivers effective written and oral communications/reports to management
  • Supports various Risk, Safety, Bikes & Scooters, Express Drive, Legal, Lyft Rentals, and Finance Teams regarding all aspects of insurance claims
  • Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders
  • Assist with special projects, including and not limited to auditing and data reconciliation
  • Seeks out opportunities to gain broader insurance knowledge and cross-training
Experience:
  • 2+ years experience handling and solving customer support issues - ideally in a safety or claims environment
  • Empathetic and sensitive to our community while executing on assigned tasks
  • Operates with high standards, integrity and impeccable judgment
  • Excellent listening, communication, verbal, and writing (documentation) skills
  • Comfortable in a fast-paced environment, subject to rapid change and uncertainty
  • Ability to prioritize multiple assignments.
  • Strong collaboration skills with peers and also cross-functionally.
Benefits:
  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is fully remote in Nashville, candidates for this role must be based in the Nashville metro area. #Remote

The expected base pay range for this position in the Nashville area is $50,180 - $62,730, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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About Lyft

Sourced by ZipRecruiter

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Industry

Ground public transportation

Company size

5,001 - 10,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

Social media

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