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Experience Manager Jobs in Utah (NOW HIRING)

Brex

Manager, CX AI Strategy

Salt Lake City, UT · Hybrid

Customer Experience at Brex The Customer Experience team is the connective tissue between Brex ... managing or developing a team of 4+ ICs, with a track record of setting direction, developing ...

Brex

Manager, CX AI Strategy

Salt Lake City, UT · On-site

Customer Experience at Brex The Customer Experience team is the connective tissue between Brex ... managing or developing a team of 4+ ICs, with a track record of setting direction, developing ...

Ollie

Customer Experience Associate

Salt Lake City, UT · On-site

$16 - $21.25/hr

Manage customer relationships across multiple channels, including emails, phones, our order ... Other Experience: * Bachelor's Degree from an accredited four-year college or university.

Fleet Feet

Assistant Retail Manager

Ogden, UT

$17.80 - $20/hr

Overview As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class ...

Aman

Experience Advisor - Amangiri

Canyon Point, UT · On-site

$19.75 - $26.50/hr

Based in Canyon Point, Utah, this position reports to the Experience Manager. Responsibilities * Actively engage in the sales and booking of guest activities, spa services, dining options, and ...

T-Mobile

Experience Associate Manager

Spanish Fork, UT · On-site

$69K - $109K/yr

Job Overview As an Experience Associate Manager, you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned ...

T-Mobile

Experience Associate Manager

Riverdale, UT · On-site

$9.6K/mo

Job Overview As an Experience Associate Manager, you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned ...

Adobe

Device Experience Platform Developer

Lehi, UT · Remote

$115K - $218K/yr

Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and ...

Chick-fil-A

Assistant Manager

Layton, UT

$14 - $17/hr

Prior experience is preferred as shift lead, crew lead, supervisor, team lead, restaurant assistant manager are very helpful to the success at this job. Qualifications: Responsibilities Ensures food ...

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Showing results 41-60

All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Utah

Experience Manager information

See Utah salary details

$22.3K

$54.2K

$105.6K

How much do experience manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for experience manager in Utah is $54,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $62,400.00 per year, depending on experience, location, and employer.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and experience mapping to enhance engagement and satisfaction, frequently working with tools like CRM systems and customer journey platforms.

What are the most commonly searched types of Experience jobs in Utah?

The most popular types of Experience jobs in Utah are:

What cities in Utah are hiring for Experience Manager jobs?

Cities in Utah with the most Experience Manager job openings:

Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,190 per year, or $26.1 per hour.

Enterprise Solutions and Experience Manager

Campbell Companies

Salt Lake City, UT • On-site

Part-time

Re-posted 26 days ago

Job description

Job Type
Part-time
Description
Enterprise Solutions & Experience Manager leads the team responsible for the administration, governance, and continuous improvement of Campbell Companies' enterprise applications, including ERP, CRM, WHM, HRIS, and Document Management Systems (DMS). This role also owns IT process automation initiatives, the ITSM platform, and customer-facing digital tools, driving improvements in both internal productivity and external customer experience.
This is an onsite position; must be able to commute to Salt Lake City daily.
Duties and Responsibilities
Enterprise Application Stewardship:
  • Own the operational health, configuration governance, and vendor relationships for ERP, CRM, WHM, HRIS, and DMS platforms.
  • Define and enforce change management and customization governance processes to prevent technical debt.
  • Oversee integrations between enterprise applications, ensuring data consistency and system reliability.
  • Partner with the Manager, Engineering & AI Solutions on ERP/CRM customization requiring custom development.

IT Automation & ITSM:
  • Drive IT process automation using Power Automate and other low-code tools to reduce manual effort and improve service delivery.
  • Own the ITSM platform (ServiceNow, Jira, or equivalent): configuration, workflows, SLA definitions, and continual service improvement.
  • Develop and maintain a self-service portal for common IT requests, reducing service desk volume.

Customer Digital Experience:
  • Oversee customer-facing digital tools supported by the IT organization, ensuring availability and usability.
  • Gather and act on user feedback to continuously improve digital touchpoints.

Team Leadership:
  • Directly manage Enterprise Applications Analyst(s) and IT Automation & Digital Experience Analyst (when filled).
  • Define team priorities, project roadmaps, and performance standards.
  • Develop team members through coaching, stretch assignments, and career growth planning.

Vendor Management:
  • Manage relationships with ERP, CRM, DMS, WHM, HRIS, and ITSM vendors; negotiate renewals and escalate issues.
  • Evaluate new software solutions and make recommendations to the Director of IT.
  • Performs all other duties as assigned.

Qualifications
Education:
  • Bachelor's degree in Information Technology, Business, or a related field.

Experience:
  • Minimum of 5-7 years of enterprise application administration or consulting experience, with at least 2 years in a leadership role.
  • Demonstrated experience managing ERP and/or CRM platforms in a mid-market environment.

Technical Skills:
  • Proficiency with enterprise application platforms (ERP: Infor, SAP, Oracle, or similar; CRM: Salesforce, Dynamics 365, or similar).
  • Experience with ITSM platforms (ServiceNow, Jira Service Management, or equivalent).
  • Familiarity with Power Automate or equivalent integration and automation tooling.

Skills and Competencies:
  • Strong business analysis skills; ability to translate business requirements into IT solutions.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • Process improvement mindset with demonstrated ability to streamline operations.

Certifications (Preferred):
  • ITIL v4 Foundation or higher.
  • PMP or comparable project management certification

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

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