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Experience Manager Jobs in Utah (NOW HIRING)

EōS Fitness

Member Experience Manager

Ogden, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Kaysville, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Springville, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EoS Fitness

Member Experience Manager

Orem, UT

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a ...

EōS Fitness

Member Experience Manager

Salt Lake City, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Syracuse, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Layton, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Taylorsville, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

EōS Fitness

Member Experience Manager

Murray, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

Aman

Experience Manager - Amangiri

Canyon Point, UT

The Experience Team Manager is responsible for leading and overseeing all aspects of the Experience Team, ensuring seamless coordination of guest activities, special events, and vendor relationships.

Orion180

Customer Experience Manager

Draper, UT · On-site

We are seeking a Customer Experience Manager to lead our Customer Experience Department, encompassing Customer Support, Policy Administration, and Inspections. In this role, you will guide a high ...

The Synergy Company of

Customer Experience Manager

Moab, UT · On-site

$74K - $107K/yr

We are looking for a Customer Experience Manager to help lead the next evolution of our customer experience. This is a hands-on, manager-level role focused on operational excellence, team development ...

EōS Fitness

Member Experience Manager

West Jordan, UT · On-site

$15 - $17/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

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All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Utah

Experience Manager information

See Utah salary details

$22.3K

$54.2K

$105.6K

How much do experience manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for experience manager in Utah is $54,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $62,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or user experiences across various touchpoints. They often use data analysis, customer feedback, and experience design tools to enhance engagement and satisfaction, working closely with marketing, product, and service teams.
What are the most commonly searched types of Experience jobs in Utah? The most popular types of Experience jobs in Utah are:
What cities in Utah are hiring for Experience Manager jobs? Cities in Utah with the most Experience Manager job openings:
Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,190 per year, or $26.1 per hour.

Client Experience Manager

Exela Enterprise Solutions, Inc.

Salt Lake City, UT • On-site

$60K/yr

Full-time

Posted 12 days ago

Job description

Job Description
About the Role:
As a Client Experience Manager with a focus on Mailroom Management, you will play a crucial role in ensuring the successful delivery of services to our clients. You will oversee the execution of service delivery processes, manage client relationships, and drive continuous improvement initiatives to enhance service quality and efficiency. This role requires strong leadership skills, effective communication, and a focus on meeting client expectations while adhering to service level agreements (SLAs).
Responsibilities include, but are not limited to:
  • Understand the business requirements and unique culture of our client's business
  • Serve as point of contact for our customer and remote centers
  • Ensure client service level requirements are met
  • Develop proactive and corrective action plans to meet the demands of the business
  • Provide effective communication to direct reports
  • Partner across our organization to ensure the needs of our client are exceeded
  • Develop and Mentor for individual growth development
  • Reporting generation and review
  • Support internal Billing
  • Remote site management

Key Functions include, but are not limited to:
  • Ability to manage multiple and diverse services; driving and delivering high levels of client satisfaction
  • Drive Key Performance Indicators, Service Level Agreements, Metrics, Scorecards, and Cost Savings Initiatives
  • Support, lead, and manage client initiatives and requirements
  • Achieve Accounts(s) revenue and provide Financial Oversight (Invoicing, Budget Attainment and Cost Controls)
  • Provide operating expertise and guidance to front-line associates on matters regarding operations, quality, and customer care.
  • Ensure Quality Control measures are correctly developed, implemented and monitored to support operation
  • Capitalize on new or expanded services opportunities
  • Support positive and professional work environment through effective coaching and mentoring for the development of staff
  • Demonstrate commitment to company efforts to achieve a diverse workforce
  • Sound judgment and logical decision-making to meet expectations of project scope and deadlines
  • Contribution and delivery of Quarterly Business Reviews

Qualifications:
  • 2-year college degree or Equivalent

Skills:
  • Minimum of 2-3 years of front-line management experience
  • Excellent Client Services Skills in a Corporate Environment
  • Experience in Mail services and screening a plus
  • Strong written and oral communication skills
  • Self-Starter, takes initiative
  • Strong sense of urgency
  • Comfortable with technology: Microsoft Office and tracking applications
  • Supports a Team-based philosophy
  • Exhibits exceptional decision making and judgment
  • Multi-task on several application platforms

"The pay range for this position starts at $60,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

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