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Experience Manager Jobs in Quebec (NOW HIRING)

TRISTAN

... expérience client. Ce que vous aurez à faire : * Maximiser le rendement du magasin par une formation efficace du personnel et par la gestion de tous les aspects opérationnels du magasin;

École Vision Saint-Augustin

Poste de surveillant(e) à temps partiel, en anglais Le candidat retenu assumera les fonctions suivantes : Superviser les élèves de la maternelle 5 ans à la 6e année (de 11h45 à 12h45) Aider ...

CRH

Customer Experience Specialist

Candiac, QC

It will also be required to manage quotes and orders by processing and following-up on both as required. This is an entry level position (~1-2 years' experience) that will be responsible for managing ...

Cisco

Customer Experience Consultant

Montreal, QC

Strong communication skills with a proven ability to manage ambiguous situations and build lasting customer relationships. Conseiller en experience client - Campus Introduction Nous concevons ...

Td

Customer Experience Associate

Vaudreuil-dorion, QC

CA$2.8K/wk

Strong administration, organizational, planning and time management skills to work in a fast-paced ... A dynamic communicator with established customer experience skills who can connect, both verbally ...

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All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Quebec

Experience Manager information

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or user experiences across various touchpoints. They often use data analysis, customer feedback, and experience design tools to enhance engagement and satisfaction, working closely with marketing, product, and service teams.
What are the most commonly searched types of Experience jobs in Quebec? The most popular types of Experience jobs in Quebec are:
What cities in Quebec are hiring for Experience Manager jobs? Cities in Quebec with the most Experience Manager job openings:
Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Assistant(e)-Gérant(e) - St-Bruno

TRISTAN

Full-time

Posted 4 days ago

Job description

Tristan est une entreprise familiale québécoise fièrement reconnue pour ses vêtements de qualité et son excellence en service client. Notre première place au sondage WOW en témoigne!
Nous cherchons une personne passionnée par la mode et par la gestion pour aider à diriger notre magasin de St-Bruno.
Nos valeurs fondamentales - respect, passion, collaboration et innovation - sont au cœur de tout ce que nous faisons. En tant qu’assistant.e gérant.e de magasin, vous aurez l’opportunité de mettre en pratique ces valeurs en appuyant le.a gérant.e avec respect, en partageant votre passion pour la mode, en collaborant étroitement avec vos collègues, et en apportant des idées innovantes pour enrichir l’expérience client.
Ce que vous aurez à faire :

  • Maximiser le rendement du magasin par une formation efficace du personnel et par la gestion de tous les aspects opérationnels du magasin;
  • Exploiter le magasin de manière à optimiser les ventes et encourager les employés dans leurs objectifs de vente;
  • Assister le gérant au niveau du recrutement, des embauches et de la formation d’une équipe de vente efficace et productive;
  • S’assurer de la présentation attrayante de la marchandise, conformément aux directives établies;
  • Veiller à ce que les normes de maintien et de soin de la marchandise soient respectées;
  • Contribuer à la motivation de l’équipe;
  • Appliquer et faire respecter les règles et les politiques internes de manière continue dans le but d’assurer la prévention des pertes.

Ce que nous demandons :

  • Excellentes compétences en vente et en communication;
  • Aptitudes humaines et capacité à diriger et motiver des équipes;
  • Sens de l’organisation et de la gestion des priorités;
  • Connaissance et intérêt pour la mode;
  • Maîtrise des outils informatiques et des logiciels de gestion de caisse et d’inventaire.

Ce que vous gagnerez : 

  • Rémunération avantageuse + commissions;
  • Accès à un programme de télémédecine pour votre bien-être personnel;
  • Programme d'aide aux employé.e.s pour un soutien complet;
  • Rabais avantageux sur nos produits;
  • Plan REER collectif pour assurer votre sécurité financière;
  • Opportunité de développement professionnel et d'avancement au sein de l'entreprise.

Faites partie d’une entreprise québécoise qui allie mode, élégance et innovation depuis plus de 50 ans. Postulez dès aujourd’hui et bâtissons ensemble l’avenir de Tristan! 
 

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