ZipRecruiter

Log In

1

Experience Manager Jobs in Minnesota (NOW HIRING)

Damcosoft Inc.

Adobe Experience manager / Lead

Eagan, MN · On-site

... Experience Manager and how it consumes front end code • Understanding of Data Tag Management strategies and planning (bonus if they know Adobe DTM) • Be able to plan and lead an offshore team of ...

Thrivent

Design Manager, Client Experience

Minneapolis, MN · On-site

$121K/yr

Lead and manage a cross-functional design team of product designers, UX researcher and other required design specialists as needed. Be able to effectively manage people and drive multiple related ...

previous page

Showing results 41-60

All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Minnesota

Experience Manager information

See Minnesota salary details

$24K

$58.3K

$113.6K

How much do experience manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for experience manager in Minnesota is $58,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and experience mapping to enhance engagement and satisfaction, frequently working with tools like CRM systems and customer journey platforms.

What are the most commonly searched types of Experience jobs in Minnesota?

The most popular types of Experience jobs in Minnesota are:

What cities in Minnesota are hiring for Experience Manager jobs?

Cities in Minnesota with the most Experience Manager job openings:

Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,300 per year, or $28 per hour.

Associate Customer Experience Manager

Elevation Labs

Spring Park, MN • On-site

$40K - $60K/yr

Full-time

Re-posted 9 days ago

Key responsibilities

  • Support the management of assigned customer accounts, including order processing, communication, and issue escalation.

  • Coordinate with cross-functional teams to support order fulfillment and account-related initiatives.

  • Prepare and communicate customer forecasts, organize meetings, and document customer requests and concerns.

Job description

Job SummaryThe Associate Customer Experience Manager (Associate CEM) supports the Customer Experience team in delivering a seamless, responsive experience for assigned customers within Elevation Labs' contract manufacturing portfolio. This role owns day-to-day order management, customer communication, and project coordination, while building the account-management and commercial foundation - forecasting, margin awareness, and relationship-building - needed to grow into broader account responsibility. The Associate CEM partners closely with Customer Experience Managers, cross-functional teams, and Sales to support customer needs and contribute to overall satisfaction, retention, and account growth. This role is intended to provide development opportunities and growth into expanded customer and commercial management responsibility over time. Essential Functions, Duties, and ResponsibilitiesSupport the day-to-day management of assigned customer accounts, including orders and reorders, open-order reporting, customer inquiries, issue escalation, and timely communication with internal and external partners. Partner cross-functionally to support order fulfillment and coordinate customer-related initiatives, including packaging updates, reformulations, fragrance or shade extensions, and other account activities. Gather, organize, and communicate customer forecasts and account information to internal teams while developing an understanding of how forecast accuracy, order volume, pricing, and margins affect revenue and supply planning. Coordinate customer meetings, calls, business reviews, and follow-up activities, including preparing materials and documenting and communicating customer requests, concerns, decisions, and action items. Support Customer Experience Managers with administrative, operational, and account-growth activities, including tracking opportunities and follow-up items in the CRM. Develop and maintain a strong working knowledge of assigned customer brands, including their standards, priorities, expectations, and account-specific requirements, as well as Elevation Labs' products, capabilities, customer base, and company values. Consistently demonstrate professionalism and a customer-focused approach while safeguarding customer account information, forecasts, proprietary formulations, and other confidential information in accordance with company policies. Collaborate as needed across Elevation Labs' Idaho Falls (ELID), Colorado (ELCO), and Minnesota (ELMN) locations and time zones, with occasional travel to company facilities or customer locations. Perform other duties as assigned based on evolving business needs.Other duties as assigned.Required Knowledge, Skills, and CompetenciesCommunicate comfortably, verbally and in writing, with customers and internal partners.Customer-service-oriented mindset with a strong willingness to learn the commercial side of the business.Ability to work collaboratively across cross-functional teams.Basic problem-solving and follow-up skills; detail-oriented with the ability to maintain accurate information and documentation.Comfortable using Microsoft Office applications (Outlook, Excel, Word, Teams), including working knowledge of Excel (pivot tables, basic formulas) for tracking and reporting.Interest in developing expertise in Elevation Labs' order management/ERP system and CRM; comprehensive training will be provided.Ability to adapt to changing business needs and priorities, and to manage multiple priorities in a fast-paced environment.High level of time management and organizational skills.Industry and Work ExperiencePrevious customer service, administrative, coordination, or related experience preferred.Manufacturing, beauty/personal care (skincare, haircare, color cosmetics), pharmaceutical, or B2B experience is a plus, but not required.Internship, retail, hospitality, or other customer-facing experience may be considered.EducationBachelor's degree is preferred, or an equivalent combination of education and experience.Physical/Mental Demands:Frequently required to sit, stand, walk and reach with hands and armsConstantly use hands to keyboard or type, handle materials, or manipulate objectsSufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone/emailLift and/or move up to 15 pounds and, occasionally, up to 50 pounds The physical demands identified above are representative of those that will be required to successfully perform the essential functions of this job.
Job Posted by ApplicantPro