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Experience Design Jobs in Michigan (NOW HIRING)

Pillar Technology

Experience Architect

Detroit, MI · On-site +1

The Experience Architect will collaborate with software developers, experience designers, product ... Advocate on behalf of the end user throughout research, design and development, working alongside ...

Pillar Technology

Experience Architect

Detroit, MI · On-site

The Experience Architect will collaborate with software developers, experience designers, product ... Advocate on behalf of the end user throughout research, design and development, working alongside ...

Prolim Global

UI/UX + Front-End Developer

Lansing, MI · On-site

Hands-on experience with Adobe XD, Figma, or similar UI/UX design and prototyping tools. * Experience converting UI/UX designs into front-end components. * Proficiency in HTML, CSS, Tailwind, or SASS.

Ford Motor Company

UX Designer

Detroit, MI

$96K - $173K/yr

You may not check every box, or your experience may look a little different from what we've ... Design through decision trees, mind maps and flow diagrams first, applying those to Figma UI ...

Reliance One

Design Engineer

Ann Arbor, MI · On-site

$50 - $55/hr

Must have extensive engine design experience (powertrain or driveline experience alone will not be considered) Reliance One, Inc. is seeking an experienced Design Engineer with a strong background in ...

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All JobsExperience Design JobsExperience Design Jobs in Michigan

Experience Design information

See Michigan salary details

$46.6K

$101.1K

$130.3K

How much do experience design jobs pay per year?

As of Aug 17, 2026, the average yearly pay for experience design in Michigan is $101,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $101,500.00 per year, depending on experience, location, and employer.

What is experience design?

Experience design is a multidisciplinary approach focused on creating meaningful and relevant experiences for users when they interact with a product, service, or system. It involves understanding user needs, behaviors, and emotions to design seamless, enjoyable, and effective touchpoints across digital and physical environments. Experience designers use research, prototyping, and testing to ensure that every aspect of the user journey is thoughtful and user-centered, ultimately enhancing satisfaction and engagement.

How does an experience design professional typically collaborate with cross-functional teams during a project?

Experience Design professionals often work closely with product managers, developers, marketers, and researchers throughout a project’s lifecycle. They facilitate workshops, gather stakeholder input, and ensure user needs remain central to the design process. Effective collaboration involves frequent communication, iterative feedback sessions, and clear documentation to align everyone toward a shared vision. This collaborative structure helps create cohesive, user-centric products that meet both business and user goals.

What are the key skills and qualifications needed to thrive as an experience designer, and why are they important?

To thrive as an Experience Designer, you need a strong grasp of user-centered design principles, visual design, prototyping, and a relevant degree in design or a related field. Proficiency with tools like Sketch, Figma, Adobe Creative Suite, and usability testing platforms is commonly required. Exceptional communication, collaboration, and creative problem-solving skills help set standout Experience Designers apart. These skills are crucial for creating engaging, effective user experiences that meet business goals and delight end users.

What is the difference between Experience Design vs User Experience Designer?

AspectExperience DesignUser Experience Designer
FocusHolistic experience, including branding, service, and environmentDigital product usability and interface
SkillsDesign thinking, storytelling, service designUser research, wireframing, interaction design
Work EnvironmentDesign agencies, corporate branding, service industriesTech companies, app and website development
CredentialsDesign degrees, certifications in service or experience designDesign or HCI degrees, UX certifications

Experience Design encompasses creating comprehensive, multi-channel experiences, often involving branding and service elements. User Experience Designer focuses specifically on digital interfaces and usability. While both roles require design skills and user research, Experience Design has a broader scope, integrating physical and digital touchpoints, whereas User Experience Designers primarily optimize digital products.

What are the most commonly searched types of Experience Design jobs in Michigan?

The most popular types of Experience Design jobs in Michigan are:

What are popular job titles related to Experience Design jobs in Michigan?

For Experience Design jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Experience Design jobs in Michigan look for?

The top searched job categories for Experience Design jobs in Michigan are:

Experience Design jobs near you
Infographic showing various Experience Design job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $101,119 per year, or $48.6 per hour.

Director, Experience Transformation & Enablement

Advantasure, Inc.

Detroit, MI • On-site

$230K - $241K/yr

Full-time

Posted 25 days ago

Job description


Department Summary
Most transformation programs redesign the process and retrofit the experience. This role exists to make sure that never happens at BCBSM. This role is the experience discipline embedded inside our operational and AI transformation - ensuring that when we redesign how we work, we design it around the people it serves. This is the role for a leader who has spent their career bridging how organizations operate and how stakeholders actually experience that operation.
This role has enterprise-wide accountability for experience quality across Claims, Enrollment, Billing, Prior Authorization, Appeals, and Service - the full operational lifecycle of the member relationship. This role influences work owned by multiple functions, including Business Efficiency and Continuous Improvement, Digital Strategy and Automation, Operations, IT, Analytics, AI governance and stakeholder experience teams.
  • Serve as the embedded experience partner for enterprise process redesign by integrating the stakeholder experience layer directly into BECI-owned process maps and service blueprints.
  • Bring forward friction points, moments that matter, member and stakeholder journeys, and experience measurement into the redesign process; translate stakeholder insights into actionable hypotheses for process and product teams.
  • Co-develop experience standards that build lasting capability within process improvement practitioners.
  • Identify and escalate experience risks prior to implementation, maintain cross-functional visibility into experience impacts across workstreams, and ensure that efficiency gains within individual initiatives do not degrade the broader end-to-end stakeholder experience.
  • Lead experience quality and conversational design across AI and automation that is embedded in operational workflows, including automated communications, agent-assist tools, and autonomous process steps by defining behavioral guardrails, escalation triggers, and failure-state handling in partnership with digital product teams.
  • Observe, document, and escalate experience risks across this portfolio through a structured inventory and defined handoff processes, and synthesize those findings into regular reporting for transformation leadership.
  • Represent the stakeholder experience perspective in governance forums and cross-functional alignment sessions, ensuring material risks surface to decision-makers before they compound.
  • Partner with Digital Strategy and Automation, Digital Product, and Product Team Enablement to embed experience practices, quality frameworks, and stakeholder validation methods into product team operating models.
  • Provide operational process context to inform product decisions and ensure digital experiences align with underlying process capabilities.
  • Support discovery, roadmap planning, and launch readiness to prevent misalignment between digital experiences and operational delivery.

QUALIFICATIONS
  • Bachelor's degree in business, health care administration, experience design, service design, human-centered design, information systems, organizational development, or a related field is required.
  • Minimum of eight (8) years experience leading experience design, service design, customer experience strategy, operational transformation, or a closely related discipline, preferably in a regulated industry such as health care or financial services.
  • Demonstrated experience working within or alongside process improvement, operational excellence, or business process management disciplines, including Lean Six Sigma environments.
  • Deep knowledge of service blueprinting, journey architecture, stakeholder validation methods, and experience measurement.
  • Strong understanding of artificial intelligence, automation, and conversational experience design, including the ability to translate human-centered principles into practical guardrails and standards.
  • Proven ability to influence cross-functional teams and senior leaders without direct authority, and to operate effectively in complex, matrixed environments.
  • Strong communication, facilitation, consulting, and change leadership skills required.
  • Experience working with experience-related regulatory frameworks and measurement systems is preferred.
  • Prior people leadership experience required.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
Candidates are hired on an "at will" basis. Nothing herein is intended to create a contract.

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