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Experience Coordinator Jobs in Raleigh, NC (NOW HIRING)

High Woods

Customer Experience Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

A Day in the Life The Customer Experience Coordinator serves as the first point of contact and operational support resource for our Downtown Raleigh corporate office. This role is ideal for someone ...

Highwoods

Customer Experience Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

A Day in the Life The Customer Experience Coordinator serves as the first point of contact and operational support resource for our Downtown Raleigh corporate office. This role is ideal for someone ...

Invited

Member Experience Coordinator

Raleigh, NC

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Raleigh, NC · On-site

$16 - $19/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

TJX Companies

Customer Experience Coordinator

Selma, NC · On-site

$14 - $14.50/hr

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

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All JobsExperience JobsExperience Coordinator JobsExperience Coordinator Jobs in Raleigh, NC

Experience Coordinator information

See Raleigh, NC salary details

$26.2K

$56.3K

$98.7K

How much do experience coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for experience coordinator in Raleigh, NC is $56,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What is an experience coordinator?

Experience Coordinators are professionals responsible for designing, organizing, and managing events or experiences to ensure participants have a positive and memorable time. They work in various industries, such as hospitality, corporate events, entertainment, or customer service, and handle logistics, communication, and problem-solving throughout the event process. Their main goal is to create seamless and engaging experiences by understanding client or guest needs and coordinating with multiple teams or vendors.

How does an experience coordinator typically collaborate with other departments to enhance customer or guest satisfaction?

Experience Coordinators often serve as the bridge between guests or customers and various internal teams, such as operations, marketing, and facilities. They regularly communicate client feedback, coordinate logistics for events or services, and ensure that every detail aligns with brand standards. This cross-functional collaboration allows them to quickly resolve issues, implement improvements, and create memorable experiences. Strong interpersonal and organizational skills are crucial for managing these relationships and ensuring smooth execution.

What are the key skills and qualifications needed to thrive as an experience coordinator, and why are they important?

To thrive as an Experience Coordinator, you need strong organizational abilities, event planning experience, and often a bachelor’s degree in hospitality, marketing, or a related field. Familiarity with event management software, CRM tools, and digital collaboration platforms is typically required. Exceptional communication, problem-solving, and customer service skills help you anticipate and exceed client expectations. These skills ensure seamless execution of events and positive client experiences, which are vital for organizational reputation and repeat business.

What does an experience coordinator do?

An experience coordinator plans and manages events or activities to ensure a positive experience for clients or attendees. They coordinate logistics, communicate with vendors, and often use tools like event management software. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Experience jobs in Raleigh, NC?

The most popular types of Experience jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Experience Coordinator jobs?

Cities near Raleigh, NC with the most Experience Coordinator job openings:

Experience Coordinator jobs near you
Infographic showing various Experience Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,250 per year, or $27 per hour.

Client Experience Coordinator

Marpai Administrators LLC

Cary, NC • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Client Experience Coordinator is responsible for providing client-related services. The Client Experience Coordinator will work in a fast-paced, dynamic work environment requiring adaptive, innovative, and flexible regarding our customers and clients. 
 
WHAT YOU WILL BE DOING: 
  • The Client Experience Coordinator interacts with multiple clients and is responsible for providing an exceptional client experience by managing daily interactions to resolve issues and provide ongoing service. 
  • Member-centric service specialist- escalated member/provider outreach
  • Establish relationships with the key client contacts, and serve as a liaison between Customer Service (CS), Claims and Account Leads
  • Keep abreast of all operational processes and provide feedback on potential improvements
  • Serve as day-to-day internal resource for escalated client related issues- emphasis on escalated member issue resolution
  • Support the Account Leads in servicing clients on day-to-day tactical issues
  • Assist the Client Experience team in the onboarding of new clients
  • Triage issues and escalate to the Account Lead, as needed
  • Assist in identifying and ordering reporting as specified by Account Leads
  • Demonstrate continuous efforts to improve service offerings and programs
  • Subscribe to designated government regulatory update sources and participate in webinars
  • Keep management abreast of client and internal issues
  • Assist with any Account Management special project
  • Other duties as required
 
WHAT SUCCESS LOOKS LIKE
  • Increase client satisfaction
  • Consistently receive positive client and service satisfaction survey ratings
  • Key contributor in resolving client problems efficiently
 
WHAT DO YOU NEED
  • Minimum of Associates Degree preferred
  • Five or more years of direct experience with health plans
  • Project Management experience preferred
  • Prioritize and negotiate multidirectional communication for consensus
  • Commit to quality service
  • Understand shared leadership
  • Work cooperatively with people at all levels with respect and demonstrate the ability to respond appropriately in a variety of complex situations
  • Utilize technology in a proficient manner
  • Extensive knowledge of functional tasks performed within his/her department
  • Strong MS Office skills
  • Working knowledge of computers and related software packages
  • Demonstrate excellent organizational skills
  • Demonstrate excellent verbal and written communication skills, leadership and decision-making skills
  • Prioritize, research and make timely decisions
  • Demonstrate strong analytical skills and ability to report findings in an accurate manner
 
WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal
 
WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.