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Experience Advisor Jobs in California (NOW HIRING)

Anytime Fitness

Membership Experience Advisor

Encinitas, CA · On-site

$15.50 - $20.25/hr

Front Desk/Membership Experience Advisor Anytime Fitness Encinitas Anytime Fitness Encinitas is looking for an energetic, people-first Membership Experience Advisor to help create a great experience ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Santa Clara, CA · On-site

$19/hr

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Tustin, CA

$18.50/hr

Starting Pay is: $18.50 The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Santa Clara, CA · On-site

$19/hr

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Tustin, CA · On-site

$18.50/hr

Starting Pay is: $18.50 The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with ...

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Experience Advisor information

What is an experience advisor?

Experience Advisors are professionals who guide customers or clients through a company's products, services, or experiences to ensure satisfaction and positive outcomes. They often work in industries like travel, hospitality, healthcare, or retail, acting as knowledgeable liaisons who address questions, resolve issues, and personalize recommendations. Their main goal is to enhance the overall experience by providing expert advice, empathetic support, and tailored solutions. Experience Advisors may also collect feedback to help their organization improve services and offerings.

How does an experience advisor typically collaborate with other teams to enhance customer journeys?

Experience Advisors frequently work cross-functionally, partnering with product, marketing, and customer support teams to map customer journeys and identify areas for improvement. They often lead workshops, analyze customer feedback, and communicate insights to stakeholders to ensure that enhancements align with both business goals and user needs. This collaborative environment requires strong interpersonal skills and the ability to translate customer data into actionable recommendations. Effective Experience Advisors are proactive in fostering open communication and driving initiatives that elevate the overall customer experience.

What are the key skills and qualifications needed to thrive as an experience advisor, and why are they important?

To thrive as an Experience Advisor, you need strong customer service skills, problem-solving abilities, and relevant experience in client-facing roles, often supported by a background in hospitality or business. Familiarity with CRM systems, feedback management tools, and digital communication platforms is typically required. Excellent interpersonal skills, active listening, and adaptability help you build rapport and effectively address client concerns. These skills and qualities are crucial for ensuring positive customer experiences and fostering long-term client relationships.

What are popular job titles related to Experience Advisor jobs in California?

For Experience Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Experience Advisor jobs in California look for?

The top searched job categories for Experience Advisor jobs in California are:

What cities in California are hiring for Experience Advisor jobs?

Cities in California with the most Experience Advisor job openings:

Experience Advisor jobs near you
Infographic showing various Experience Advisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

SERVICE EXPERIENCE ADVISOR

Micro Electronics Inc

Santa Clara, CA

$19/hr

Full-time

Re-posted 15 days ago

Job description

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With starting base pay of $19/hr + spiffs, this role offers substantial earning potential for those who consistently deliver great service.

MAJOR RESPONSIBILITIES:

  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.