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Title: Medical Record Area Specialist

Location: Fountain Valley, CA / Predominantly Remote

Department: Identity

Status: Full-Time

Shift: Days (8hr)

Pay Range*: $23.00/hr - $31.57/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Medical Record Area Specialist is responsible for maintaining the integrity of the Enterprise Master Patient Index (EMPI).  The purpose of the Identity Department is to promote accurate, timely, and complete data that include a single identifier for each patient registered.  This job is 100% remote.

Essential Functions and Responsibilities of the Job

1. Provide support relationships between the HIM department, Epic team, application specialists, and other MHS staff regarding documentation following federal and company compliance standards and chart completion.
2. Analyze and interpret detailed documents within electronic health record; determine a solution if inaccuracies in the chart are located
3. Remediation of duplicate medical record numbers, overlays, and assisting with correction of any clinical and demographic information
4. Report fraudulent potential incident to management
5. Concise communication with others in order to obtain additional information to verify PHI
6. Responsibilities include special reports, reconciliation and consolidation of duplicate medical records from EMRs throughout MemorialCare system
7. Identity Department staff are proficient in use of various resources, such as Experian, Keane, OnBase, Google to verify PHI
8. Identity Department staff must be available for urgent and non-urgent requests
9. Attendance and maintain MTM daily
10. Ability to follow company and department policies, procedures, and directives
11. Ability to interact in a positive and constructive manner
12. Ability to prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum of two years Medical Record/Health Information Management in a hospital and/or physician office setting is preferred or two years of experience analyzing and interpreting detailed information in the patient financial service setting.

Education/Licensure/Certification:

• High School graduate or equivalent required.