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Exiger Jobs in Virginia (NOW HIRING)

Exiger

Senior Software Engineer

Mclean, VA · Hybrid

$123K - $163K/yr

As a Senior Software Engineer at Exiger, you will be responsible for designing and developing software projects from a technical implementation perspective that satisfy the project's requirements ...

Exiger

Senior SCRM Analyst

Mclean, VA · On-site

$89K - $117K/yr

Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant ...

Exiger

Implementation Manager

Mclean, VA · Hybrid

This position effectively establishes, maintains, builds and manages client relationships at all levels to ensure Exiger core product offerings are deployed successfully per contractual requirements.

Exiger

Senior Software Engineer

Mclean, VA · Hybrid

$123K - $163K/yr

As a Senior Software Engineer at Exiger, you will be responsible for designing and developing software projects from a technical implementation perspective that satisfy the project's requirements ...

Exiger

Manager, Go-to-Market Systems

Mclean, VA · On-site

Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant ...

Exiger

Senior SCRM Analyst

Mclean, VA

$89K - $117K/yr

Exiger is seeking a Senior Supply Chain Risk Management (SCRM) Analyst to support a high-impact national security customer in assessing, prioritizing, and mitigating supply chain risks across ...

Exiger

Manager, Go-to-Market Systems

Mclean, VA · Remote

Manager, Go-to-Market Systems Location: NYC, Mclean, Richmond (preferred, hybrid) but remote eligible About the Role We're seeking a highly capable and detail-oriented Manager, Go-to-Market (GTM ...

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What are the key skills and qualifications needed to thrive in the Exiger position, and why are they important?

To thrive as an Exiger (typically referring to a professional working at Exiger, a global regulatory, risk, and compliance firm), you need a strong background in risk management, compliance, and investigative research, backed by a relevant degree such as finance, law, or international relations. Familiarity with due diligence databases, compliance technology platforms, and certifications like CAMS or CFE are often required. Excellent analytical thinking, written communication, and attention to detail set standout candidates apart. These skills ensure accurate, thorough client risk assessments and facilitate effective collaboration within cross-functional teams.

What kinds of projects or clients does an Exiger professional typically work with?

Exiger professionals often work on projects involving third-party due diligence, anti-money laundering investigations, and compliance reviews for global clients across financial services, technology, government, and other regulated industries. You may be assigned to specific client portfolios or rotating project teams, collaborating with colleagues who specialize in different risk domains. Daily tasks can include reviewing complex documentation, conducting external research, and drafting comprehensive risk reports for clients. The dynamic, project-based work environment offers exposure to a wide variety of industries, providing valuable experience and diverse career growth opportunities.

What is an Exiger job?

An Exiger job typically refers to a role at Exiger, a company specializing in risk management, compliance, and due diligence. Employees at Exiger work in areas such as financial crime compliance, corporate risk assessment, and regulatory technology. Their responsibilities may include investigating financial transactions, assessing corporate risks, and ensuring regulatory compliance for clients. Roles at Exiger often require expertise in data analysis, forensic accounting, and legal compliance.

What are the most commonly searched types of Exiger jobs in Virginia? The most popular types of Exiger jobs in Virginia are:
What are popular job titles related to Exiger jobs in Virginia? For Exiger jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Exiger jobs in Virginia look for? The top searched job categories for Exiger jobs in Virginia are:
What cities in Virginia are hiring for Exiger jobs? Cities in Virginia with the most Exiger job openings:
Exiger jobs near you
Infographic showing various Exiger job openings in Virginia as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Temporary. Highlights an 96% Physical, and 4% Remote job distribution.
Customer Success Manager - Government "At Scale" Programs

Customer Success Manager - Government "At Scale" Programs

Exiger

Mclean, VA • On-site

Full-time

Medical, Dental, Vision

Posted 22 days ago

Job description

Who We Are:
Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.
Customer Success Manager - Government "At Scale" Programs
Location
McLean, VA; Richmond, VA
Work Environment
Hybrid
Role Summary
Exiger partners with government organizations operating in complex environments where supply chain visibility, compliance, and operational resilience are increasingly critical. As our Government business continues to grow, we are expanding our Customer Success organization to support a broader portfolio of customers through scalable, repeatable engagement models.
We are hiring a Manager, Customer Success - Government "At Scale" Programs to support a high-volume portfolio of government customers across Federal Civilian, Defense, and related public sector environments. Reporting to the Director of Government Customer Success, this role is designed for a customer success professional who excels at driving adoption and outcomes across many accounts through structured programs, self-service enablement, and scalable engagement strategies.
Success in this position comes from the ability to create clarity, consistency, and customer value at scale. You will help customers succeed by developing repeatable onboarding materials, enablement content, best practices, and proactive engagement programs that empower customers to move quickly and independently while still feeling highly supported.
This role is ideal for someone who enjoys balancing customer interaction with operational execution and program development in a fast-moving SaaS environment.
What You'll Do
  • Manage a large portfolio of government customer accounts with varying levels of engagement and maturity
  • Segment customers based upon maturity, risk and adoption patterns
  • Deliver consistent customer experiences through structured lifecycle management and scalable engagement strategies
  • Prioritize outreach and engagement based on customer health, usage trends, and renewal timelines
  • Partner with Customer Success Operations to improve workflows, reporting, customer segmentation, and operational scalability across the Government CS organization.
  • Support customers in achieving adoption goals while continuously documenting, measuring, and communicating realized business value across Exiger's platform
  • Create and maintain onboarding guides, training materials, FAQs, enablement content, and best-practice documentation
  • Develop scalable customer programs including webinars, office hours, knowledge-sharing sessions, and proactive communications
  • Design repeatable engagement approaches that help customers successfully navigate the platform with confidence
  • Drive measurable improvements in customer adoption, engagement, retention, and time-to-value across the portfolio.
  • Identify risks proactively and execute targeted engagement plans to improve customer outcomes, drive retention, and support successful renewals.
  • Execute against Customer Success playbooks, processes, and operational standards
  • Maintain accurate account records, activity tracking, and forecasting inputs within CRM and CS tools
  • Partner closely with Product, Support, Delivery, and Analytics teams to resolve customer issues and improve the customer experience

What You Need
Required
  • 3-5 years of experience in Customer Success, Account Management, Program Management, Consulting, or related customer-facing roles
  • Experience supporting government or public sector customers
  • Experience managing multiple customer accounts simultaneously in a SaaS, GovTech, or technology-driven environment
  • Strong written communication skills with the ability to create clear, customer-friendly enablement and training materials
  • Demonstrated ability to work independently, prioritize effectively, and operate in a fast-paced environment
  • Strong organizational and operational execution skill
  • Ability to interpret customer usage data and apply it to engagement and retention strategies

Preferred
  • Experience government customers within the Federal Civilian, Defense, and related public sector agencies
  • Familiarity with SaaS platforms, customer lifecycle management, and scaled Customer Success models
  • Experience creating customer education, onboarding, or self-service enablement content
  • Exposure to supply chain risk, compliance, cybersecurity, or government contracting environments
  • Bachelor's degree required

Why Exiger
  • Help scale Customer Success across a rapidly growing government customer base
  • Build programs and resources that improve customer outcomes at scale
  • Contribute to a modern, operationally mature Customer Success organization
  • Work alongside mission-driven teams supporting critical government initiatives

Why You'll Love Working at Exiger
  • High-performance culture rooted in accountability and collaboration
  • Discretionary Time Off (no maximum)
  • Industry-leading health, vision, and dental benefits
  • Competitive compensation
  • 16 weeks fully paid parental leave
  • Flexible hybrid work environment
  • Wellness stipends and programming
  • Career development and education reimbursement

#Li-Hybrid
Exiger is named a Leader in the Gartner® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at Exiger.com and follow Exiger on LinkedIn.
At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused-committed to building technology that makes the world safer, more transparent, and more resilient.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Exiger's hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

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