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Executive Workforce Management Scheduler Jobs (NOW HIRING)

Black Box

Workforce Management Manager

Plano, TX · On-site

Oversee scheduling frameworks for 24/7/365 data center operations, ensuring optimal coverage and ... Develop dashboards and reporting for executive visibility into workforce performance. * Use data ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

  • Medical

  • Retirement

  • PTO

Monitor real-time performance, manage schedules, call queues, attendance, and schedule adherence to meet service level goals. * Optimize workforce efficiency by adjusting staffing plans, approving ...

ALO

Manager, Workforce Management

Beverly Hills, CA · On-site

$125K - $140K/yr

  • PTO

This team drives labor scheduling tool improvements, labor model architecture optimization at scale ... Advanced analytical skills with the ability to translate data into executive-level insights and ...

Infojini Inc

Workforce Management Analyst

Las Vegas, NV · On-site

... for Executives. 1 year customer service oriented job experience. Abilities: Must be able to type ... Thorough knowledge of the WFM processes including forecasting, scheduling and daily management a ...

ALO

Manager, Workforce Management

Beverly Hills, CA · On-site

$125K - $140K/yr

  • PTO

This team drives labor scheduling tool improvements, labor model architecture optimization at scale ... Advanced analytical skills with the ability to translate data into executive-level insights and ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

  • Medical

  • Retirement

  • PTO

Monitor real-time performance, manage schedules, call queues, attendance, and schedule adherence to meet service level goals. * Optimize workforce efficiency by adjusting staffing plans, approving ...

Globe Life

Manager, Workforce Management

Mckinney, TX · On-site

Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource management for our growing Sales Agent Contact Center. You'll ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Schedule: M-F (7:00am-4:00pm) Pay Rate: $27+ DOE Location: Boise, ID Position Type: Full Time ... Develop dashboards, executive presentations, and management reports that provide visibility into ...

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Executive Workforce Management Scheduler information

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How much do executive workforce management scheduler jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for executive workforce management scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Workforce Management Scheduler jobs?

The most popular types of Workforce Management Scheduler jobs are:

Executive Workforce Management Scheduler jobs near you
Infographic showing various Executive Workforce Management Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Workforce Management Specialist

Seminolehardrock

Seminole, TX

Full-time

Re-posted 13 days ago

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Workforce Management Specialist is responsible for ensuring the right people are scheduled at the right time to meet operational demand, service-level objectives, and labor cost targets. The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors.


Responsibilities

  • Scheduling Optimization: Designs fair, compliant schedules maximizing coverage and efficiency.
  • Real-Time Decisioning: Acts quickly on live signals to protect SLAs and productivity.
  • Data Storytelling: Packages insights into clear narratives for operators and executives.
  • Tool Savvy: Comfortable with WFM platforms and spreadsheets; contributes to tool/process rollouts.
  • Key performance indicators Service Level / ASA / Abandon Rate achieved versus plan. Schedule Adherence & Interval Compliance across teams. Occupancy and Shrinkage within targets. Cost-to-Serve / Labor Utilization improvements versus baseline.
  • Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding thresholds.
  • Flexible shifts aligned to operational windows; occasional evenings/weekends during peak periods or events; cross-functional collaboration with multiple departments.
  • Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.
  • Approves discretionary activities to increase occupancy and take advantage of high availability.
  • Administration of intraday schedule changes.
  • Delivers regular and ad-hoc reports on time as requested by the internal and external clients.
  • Performs other duties and assignments as directed.
  • Work closely with the operations team to analyze and help improve their delivery processes
  • Hold yourself accountable for measurable, high-quality, and timely results.
  • Care for Hard Rock brand by holding self accountable by being a brand ambassador.
  • Comply with all departmental and company policies, including Seminole Gaming's and Hard Rock's business ethics guidelines and property-specific protocols.
  • Assist with projects and other duties as requested or assigned

Qualifications

  • 2 to 4+ years in Workforce Management (scheduling, intraday) or adjacent operations analytics roles.
  • Proficiency with WFM software (e.g., NICE/IEX/Salesforce) and advanced Excel/Sheets.
  • Strong analytical and problem-solving skills; ability to translate data into actionable staffing decisions.
  • Clear communication and stakeholder partnering across Operations, Vendor BPOs.
  • Ability to create reports in Excel and forecast results
  • Attention to detail and a high level of accuracy
  • Ability to multitask, focus, and complete reports for extended periods
  • Experience managing schedules and KPIs in multi-site or global operations.
  • Familiarity with labor agreements and equity in scheduling practices.
  • Exposure to contact center metrics and intraday methodologies.
  • Bachelor's degree in Business, Operations, Statistics, or related field (or equivalent experience).

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