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Executive Virtual Assistant Jobs in Raleigh, NC (NOW HIRING)

CASA

Donor and Communications Specialist

Raleigh, NC · On-site

... to the CEO and resource development department. 2. Communications • Execute the delivery of ... • Assist in execution of CASA fundraisers, live and virtual to ensure high-quality, organized ...

CASA

Donor and Communications Specialist

Raleigh, NC · On-site

... to the CEO and resource development department. 2. Communications • Execute the delivery of ... • Assist in execution of CASA fundraisers, live and virtual to ensure high-quality, organized ...

BuildOps

Engagement Manager

Raleigh, NC · On-site

... delivering executive business reviews to C-level contacts. * Customer advocate that ensures ... Company events and team-building activities, both in-person and virtual * Fast-paced, collaborative ...

Redhat

AI Impact Analyst

Raleigh, NC

$86K - $138K/yr

... executives and other business leaders ... Excellent communication and interpersonal skills, effective in both virtual and in-person ...

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Executive Virtual Assistant information

See Raleigh, NC salary details

$11

$23

$32

How much do executive virtual assistant jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for executive virtual assistant in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Executive Virtual Assistant?

An Executive Virtual Assistant's daily tasks often include managing calendars and scheduling meetings, coordinating travel arrangements, handling email correspondence, preparing reports or presentations, and maintaining confidential records. You may be responsible for prioritizing executive communications, conducting research, processing expense reports, and sometimes interacting with clients or stakeholders on behalf of executives. This role requires strong time management as you’ll frequently juggle multiple priorities while working independently. Collaboration with executives and other team members is a key part of the job, ensuring smooth business operations despite working remotely.

What Does a Virtual Executive Assistant Do?

As a virtual executive assistant, you have many of the same responsibilities as a traditional executive assistant, but you do not work in an office setting. Virtual executive assistant jobs are common at small companies or startups that cannot employ full-time employees or have no centralized office. Your duties include providing a wide range of administrative support, maintaining an executive’s schedules and business appointments, and handling travel arrangements. Other tasks you may have as a virtual executive assistant include calling vendors, providing project management assistance, and helping with customer service.

What is an Executive Virtual Assistant job?

An Executive Virtual Assistant (EVA) is a remote professional who provides high-level administrative, organizational, and strategic support to executives, business owners, or entrepreneurs. They manage tasks such as email and calendar management, travel arrangements, meeting coordination, document preparation, and project management. EVAs help streamline operations, allowing executives to focus on core business activities. Their role often requires strong communication, discretion, and multitasking skills.

What are the key skills and qualifications needed to thrive in the Executive Virtual Assistant position, and why are they important?

To thrive as an Executive Virtual Assistant, you need excellent organizational skills, attention to detail, proficiency in administrative tasks, and relevant experience or education in office management or business administration. Familiarity with cloud-based communication tools (such as Slack or Zoom), calendar management software (like Google Workspace or Microsoft Outlook), and project management platforms (such as Trello or Asana) is often required. Strong interpersonal communication, discretion, adaptability, and proactive problem-solving set outstanding candidates apart. These skills are critical because Executive Virtual Assistants must manage complex schedules, sensitive information, and high-level correspondence while supporting leadership remotely.

More about Executive Virtual Assistant jobs
What are popular job titles related to Executive Virtual Assistant jobs in Raleigh, NC? For Executive Virtual Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Executive Virtual Assistant jobs in Raleigh, NC look for? The top searched job categories for Executive Virtual Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Executive Virtual Assistant jobs? Cities near Raleigh, NC with the most Executive Virtual Assistant job openings:
Executive Virtual Assistant jobs near you
Infographic showing various Executive Virtual Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 70% Full Time, 27% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Director, Service Management Transformation, Communications & AI

Sapiens

Raleigh, NC • On-site

Full-time

Posted 11 days ago

Job description

Job Title: Director, Service Management Transformation, Communications & AI
Location: USA (Remote)
Sapiens is seeking a transformational, forward-thinking leader to build and scale Enterprise Service Management capabilities and to drive the modernization, governance, and AI-enabled transformation of our global IT service delivery. This role leads Service Management transformation, ServiceNow standardization, operational communications, AI-enabled workflows, and governance. You will act as the bridge between rigorous ITIL frameworks, scalable ServiceNow development, and frontier AI (Generative and Agentic AI).
Your mission will be to lead the transformation of Enterprise Service Management through ServiceNow, ITIL best practices, operational communications, and AI-enabled workflows to improve customer experience, operational excellence, and business outcomes.
Key Responsibilities:
• Service Management Transformation: Lead Incident, Problem, Change, Knowledge, Request, Escalation, and Customer Service Management transformation initiatives. Establish governance frameworks, standards, policies, process architecture, and continual service improvement programs.
• Platform & AI Leadership: Partner with platform owners to standardize ServiceNow workflows and establish ServiceNow as the operational system of record. Design, deliver, and govern intelligent automation workflows, and champion adoption of AI Agents, Now Assist, Predictive Intelligence, Virtual Agent, Process Mining, and autonomous AI agents to deflect tier-1 tickets and optimize Mean Time to Resolution (MTTR).
• ITIL & Process Governance: Own the ITIL process agenda across all ITSM/ITOM modules. Ensure platform configurations, CMDB health, and change management processes align with industry-standard best practices while remaining compatible with AI logic.
• Communications & Customer Experience: Establish standards for customer, executive, and operational communications. Govern major incident communications, outage notifications, escalation frameworks, and customer experience metrics.
• Intelligent Triage & Analytics: Leverage predictive analytics and AI-driven triage to anticipate system outages, profile risks in change management, and automate cross-departmental tasks such as automated employee onboarding.
• Metrics, Governance & Continuous Improvement: Define KPI frameworks, executive dashboards, operational scorecards, reporting standards, and data-driven improvement initiatives.
• Organizational Change & Leadership: Build and develop a high-performing team of analysts, process owners, and transformation specialists. Lead training, adoption, and enablement strategies, manage priorities and resource planning, and make investment recommendations so technical innovations are embraced by end-users and support agents globally.
Required Qualifications:
• Experience: 4+ years in ITSM, Service Delivery, Customer Operations, or Enterprise Operations, plus 4+ years leading governance, transformation, or operational excellence initiatives.
• ServiceNow Mastery: ServiceNow experience required, with hands-on understanding of core ITSM, ITOM, and CMDB modules.
• AI Competency: Proven experience with AI implementations in an enterprise environment (e.g., GenAI, Virtual Agents, Machine Learning).
• Leadership: Strong track record of translating complex business requirements into actionable technical solutions and leading cross-functional teams.
Preferred Qualifications:
• Certifications: ITIL 4 Foundation (or higher) and ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) strongly preferred.
• Methodologies: SDLC experience; Lean Six Sigma and Agile preferred, but not required.
• Environment: SaaS or Cloud Operations experience and AI-enabled workflow experience.
First Year Priorities:
• Complete an enterprise assessment of service management maturity and tooling.
• Establish governance and reporting frameworks.
• Improve Incident, Problem, and Change maturity.
• Increase ServiceNow adoption and reduce fragmentation.
• Deliver measurable automation and AI improvements.
Why Join Us?
We are heavily investing in digital transformation and AI integration to reshape how technology serves our workforce. In this role, you will influence enterprise operating models, drive ServiceNow transformation, lead AI-enabled innovation, define AI-led offerings, improve customer experience, and partner with senior leadership to directly shape the future of IT management and company productivity.
About Sapiens
Sapiens is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.
Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
We Are
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers' compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply
Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review
Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview
This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer
If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard
Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.

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