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Executive Saas Implementation Jobs in Texas (NOW HIRING)

Implementation Manager - SaaS Are you passionate about helping customers succeed with innovative ... Collaborate with Account Executives during the sales process by providing implementation expertise ...

... SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry ... Collaborate with Account Executives during the sales process by providing implementation expertise ...

Project Manager

Austin, TX · On-site +1

$65K - $80K/yr

As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...

As a Project Manager, you'll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants, customer executives, and ...

SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients ... executive visibility. * Customer focus: Passionate about delivering outstanding customer ...

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan-facing digital products.

Director, Implementation

Dallas, TX · On-site

$140 - $210/hr

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan-facing digital products.

SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients ... executive visibility. * Customer focus: Passionate about delivering outstanding customer ...

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan-facing digital products.

Director, Implementation

Dallas, TX · On-site

$180 - $240/hr

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan‑facing digital products.

Director, Implementation

Dallas, TX · On-site

$150 - $210/hr

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan-facing digital products.

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan-facing digital products.

Develop executive dashboards and reporting that provide visibility into implementation performance ... Background in collegiate athletics, sports technology, SaaS, or fan‐facing digital products.

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Executive Saas Implementation information

What is an Executive SaaS Implementation specialist?

An Executive SaaS Implementation specialist is a professional responsible for overseeing and managing the deployment of Software as a Service (SaaS) solutions within organizations, particularly at the executive or enterprise level. They coordinate with internal teams and SaaS vendors to ensure the software is configured, integrated, and adopted effectively according to business needs. Their role often includes project management, change management, training, and troubleshooting to drive successful software adoption and maximize ROI. These specialists play a critical role in aligning technology solutions with organizational goals and ensuring smooth transitions during software upgrades or migrations.

What are the key skills and qualifications needed to thrive as an Executive SaaS Implementation specialist?

To thrive as an Executive SaaS Implementation specialist, you need expertise in project management, SaaS deployment, and a strong understanding of client business processes, often supported by a degree in IT, business, or related fields. Familiarity with cloud platforms, CRM systems, and certifications like PMP or Salesforce Administrator are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful client adoption and collaboration. These skills and qualifications are crucial for ensuring smooth software rollouts and maximizing customer satisfaction and retention.

What are some typical challenges faced by Executive SaaS Implementation professionals during client onboarding, and how can they be addressed?

Executive SaaS Implementation professionals often encounter challenges such as managing complex stakeholder expectations, aligning software configuration with unique business processes, and ensuring user adoption across client teams. These challenges can be addressed by maintaining clear and proactive communication, offering tailored training sessions, and collaborating closely with technical and support teams to resolve issues promptly. Building strong relationships with client decision-makers and end-users is also crucial to facilitate smooth transitions and long-term satisfaction.

What is the difference between Executive Saas Implementation vs SaaS Project Manager?

AspectExecutive Saas ImplementationSaaS Project Manager
CredentialsTypically requires experience in SaaS deployment, certifications like PMP or Scrum, and industry knowledgeOften holds PMP, Scrum Master, or similar project management certifications
Work EnvironmentStrategic roles involving client engagement, high-level planning, and cross-department coordinationOperational roles focused on project execution, timelines, and team management
Employer & Industry UsageUsed in SaaS companies, consulting firms, and enterprise software providersCommon in SaaS companies, IT consulting, and software implementation firms
Search & Comparison IntentPeople compare roles for strategic SaaS deployment and leadershipIndividuals look for project management responsibilities in SaaS contexts

While both roles involve SaaS deployment, the Executive Saas Implementation focuses on strategic planning and client relationships, whereas the SaaS Project Manager handles day-to-day project execution and team coordination.

What are the most commonly searched types of Saas Implementation jobs in Texas?

The most popular types of Saas Implementation jobs in Texas are:

What are popular job titles related to Executive Saas Implementation jobs in Texas?

For Executive Saas Implementation jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Executive Saas Implementation jobs in Texas look for?

The top searched job categories for Executive Saas Implementation jobs in Texas are:

What cities in Texas are hiring for Executive Saas Implementation jobs?

Cities in Texas with the most Executive Saas Implementation job openings:

Implementation Manager - SaaS

ShipperHQ

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Implementation Manager - SaaS
Are you passionate about helping customers succeed with innovative SaaS solutions? Join ShipperHQ and work with leading e-commerce brands to implement our industry-leading shipping platform, solve complex challenges, and deliver exceptional customer experiences in a fast-paced, collaborative environment.
About ShipperHQ:
ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we're a fast-moving, product-led company shaping the future of e-commerce logistics.
Position Overview:
As an Implementation Manager, you'll help customers bring ShipperHQ to life. You'll partner with merchants to understand their business needs, design the right solution, and guide them through a successful implementation. This is a highly collaborative, customer-facing role where you'll combine problem-solving, technical curiosity, and strategic thinking to deliver an exceptional customer experience. No two implementations are the same, so you'll constantly be learning, solving new challenges, and helping customers unlock the full value of our platform.
Responsibilities
  • Partner with customers to understand their business goals, workflows, and technical requirements, then deliver successful ShipperHQ implementations.
  • Lead customer onboarding projects from kickoff through go-live, ensuring projects stay on track and customers are set up for success.
  • Create, configure, and manage scopes of work and implementation plans.
  • Become a product expert, providing customers with best practices, guidance, and creative solutions tailored to their business.
  • Collaborate with Account Executives during the sales process by providing implementation expertise and solution recommendations.
  • Work closely with Customer Success Managers and customers post-sale to ensure timely onboarding and a smooth transition to ongoing account management.
  • Coordinate with our Support team on technical issues to ensure clear communication and appropriate SLA expectations.
  • Share customer feedback and product insights with our Product, Support, and Marketing teams to help improve the customer experience.
  • Manage multiple customer implementations simultaneously while maintaining high customer satisfaction and achieving team KPIs.
  • Contribute to improving internal processes and implementation best practices as we continue to scale.
Qualifications
  • 2+ years of experience in a customer-facing role within a SaaS environment.
  • Experience with e-commerce platforms, technologies, or the broader e-commerce ecosystem.
  • Familiarity with sales processes and CRM systems.
  • Project management experience is a plus.
  • Strong communication and relationship-building skills with the ability to work effectively with both technical and non-technical stakeholders.
  • Naturally curious and analytical, with a passion for solving complex problems and improving customer outcomes.
  • Comfortable learning technical concepts and troubleshooting implementation challenges.
  • Self-motivated, adaptable, and excited to work in a fast-paced, collaborative startup environment where you'll wear multiple hats.
  • Continuously looking for opportunities to improve processes, customer experiences, and team efficiency.

Why ShipperHQ?
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.
Benefits and Perks:
  • Collaborate with a motivated team, directly tying your results to organizational success
  • 22 days of PTO plus public holidays
  • 401k Match
  • Medical, Dental, and Vision Insurance
  • Maternity and Paternity Leave
  • This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
  • Compensation is based on experience