Assistant General Manager / Head of Maintenance
Cottonwood Cove Marina & RV Resort
Blair, Nebraska
About Us
Nestled on 82 scenic acres along the Missouri River in Blair, Nebraska, Cottonwood Cove Marina & RV Resort is a premier destination offering seasonal and transient RV camping, a full-service marina, villa residences, resort amenities, and an on-site restaurant. We pride ourselves on creating memorable guest experiences through exceptional hospitality, a welcoming community atmosphere, and well-maintained facilities.
We are seeking a motivated, hands-on Assistant General Manager / Head of Maintenance to join our leadership team. This unique role combines hospitality management, guest services, operational leadership, and property maintenance, making it ideal for someone who enjoys variety, problem-solving, and working both with people and facilities.
Position Summary
The Assistant General Manager / Head of Maintenance partners closely with the General Manager to oversee daily operations, guest satisfaction, property maintenance, and team coordination. This individual will serve as a key leader within the resort, ensuring our guests enjoy an outstanding experience while maintaining the high standards of our grounds, facilities, and amenities.
Compensation & Schedule
- Full-time position
- Annual salary: $40,000 - $60,000, based on experience and qualifications
- Increased hours during peak season (April through October)
- Reduced workload during the off-season with opportunities for partial remote work
- Growth opportunities within a rapidly expanding hospitality organization
Key
ResponsibilitiesOperations & Guest Services
- Assist the General Manager with day-to-day resort operations and special projects.
- Serve as the primary point of contact for guests, handling inquiries, reservations, concerns, and conflict resolution professionally.
- Maintain accurate guest records and reservations within the Property Management System (PMS).
- Help foster a welcoming, customer-focused environment throughout the property.
Maintenance & Facilities
- Perform and oversee general maintenance tasks across the resort.
- Maintain resort grounds through landscaping, groundskeeping, and facility upkeep.
- Conduct pool maintenance and obtain/maintain Certified Pool Operator (CPO) certification.
- Perform minor plumbing, electrical, and repair work as needed.
- Coordinate larger maintenance projects and vendor relationships when necessary.
Restaurant & Team Support
- Support operations of the on-site restaurant through employee scheduling and staff coordination.
- Assist restaurant and resort teams during peak business periods.
- Help maintain a positive workplace culture and strong team communication.
Business Development & Events
- Drive occupancy and revenue through leasing outreach and resident engagement.
- Assist with planning and executing events and programming that enhance the guest experience.
- Represent Cottonwood Cove at industry trade shows, community events, and networking opportunities.
QualificationsPreferred Experience
- Hospitality, campground, marina, resort, RV park, restaurant, or property management experience.
- Maintenance experience including plumbing, electrical, landscaping, or facility operations.
- Strong customer service and conflict-resolution skills.
- Experience supervising employees and coordinating schedules.
- Comfortable using reservation software, property management systems, and basic office technology.
- Ability to work independently and manage multiple priorities.
Additional Requirements
- Willingness to obtain and maintain Certified Pool Operator (CPO) certification.
- Valid driver's license and reliable transportation.
- Ability to lift up to 50 pounds and perform physical maintenance tasks.
- Availability to work nights, weekends, holidays, and peak-season hours.
Why Join Cottonwood Cove?
At Cottonwood Cove Marina & RV Resort, you'll enjoy a unique opportunity to make a meaningful impact while working in a beautiful riverfront setting. We value teamwork, hospitality, accountability, and continuous improvement. Every day brings new challenges, opportunities to learn, and the chance to help create unforgettable experiences for our guests.
If you're a hands-on leader who enjoys both hospitality and maintenance operations, we'd love to hear from you.