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Executive Return Merchandise Authorization Jobs (NOW HIRING)

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing ...

Cinter Career Services

Sales Coordinator

Vernon Hills, IL · On-site

$18.25 - $25/hr

... return merchandise authorization (RMA) processing, and order status management. • Monitor order progress and provide timely updates to customers and internal teams. • Provide reception and ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing ...

Bray International

RMA Technician

Houston, TX · On-site

... all Return Merchandise Authorization (RMA) cases. What We Offer: * Competitive Pay Plans * Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have ...

Sanmina

RMA Repair Technician

Pleasant Prairie, WI

The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process customer returns, physically diagnose and ...

Sol-Ark

Repair Technician

Allen, TX · On-site

$17 - $23.25/hr

Tom Brennan, the company's Founder, CEO and CTO, was recently recognized as an EY Entrepreneur of ... RMA (Return Merchandise Authorization) cases. This position focuses on board-level and modular ...

New

Z-EV Disty Corp

Be Seen First

Customer Account Specialist

Lake Forest, CA · On-site

$25/hr

Issue customer credits and manage RMA (Return Merchandise Authorization) processes * Maintain and update customer requests in internal systems * Analyze inventory needs and forecast for reservation ...

Manufacturing Inc

Inventory Coordinator

Bolton, MA · On-site

$18 - $19/hr

Monitor RMA (Return Merchandise Authorization) inventory control on a continuous basis and conduct daily inventory counts. * Cross-Departmental Collaboration: Coordinate with internal departments to ...

Paragon Micro Inc

Sales Support Specialist

Buffalo Grove, IL · On-site

$23 - $31.25/hr

Manage Return Merchandise Authorization (RMA) requests for defective, damaged, or incorrectly ... Consistent collaboration with Account Executives, vendors, and operational teams. Why Join Paragon ...

Bray Architects

RMA Technician

Houston, TX · On-site

... all Return Merchandise Authorization (RMA) cases. What We Offer: * Competitive Pay Plans * Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have ...

SpaceXAI

Inventory Specialist

Memphis, TN

$17.25 - $21.75/hr

Manage Return Merchandise Authorization (RMA) processes, including inspection, documentation, and coordination with vendors for returns and repairs. * Perform accurate data entry for inventory ...

Ducommun

Aftermarket Services Coordinator

Appleton, WI · On-site

$19.25 - $24.50/hr

Aftermarket ServicesCoordinator The Aftermarket Services Coordinator is responsible formanaging the Return Merchandise Authorization (RMA) process for defective ordamaged products returned by ...

Foxconn WI

Test Technician

Mount Pleasant, WI

Analyze test correlation of RMA (return merchandise authorization) fallout and work with vendors to follow up with FA (failure analysis) results. * Document procedure, update SOPs. * Help create and ...

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How much do executive return merchandise authorization jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for executive return merchandise authorization in the United States is $31.25, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $31.97 per hour, depending on experience, location, and employer.
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Failure Analysis RMA Manager

Vicor Corporation

Andover, MA • On-site

$111K - $135K/yr

Full-time

Re-posted 18 days ago

Vicor Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

57th of 156 rated electronics manufacturers

Job description

Job Summary

Vicor is a place where engineers see the impact of their work every day. We're an American manufacturer of advanced 48V centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide a hands-on opportunity to further innovate and advance the topologies, control systems, components and packaging of our power modules and the power delivery networks that drive key advancements in AI, electric vehicles, and aerospace.

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing reports and direct line communication with customers on technical aspects of Quality related product issues.

Job Description
  • Receive and review customer requests for product returns, evaluate eligibility based on company policies, and generate RMA numbers for approved returns
  • Administer and process RMAs from all customers as directed by management.
  • Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product replacement or refund options.
  • Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and technical report writing.
  • Interface with external customers and Applications Engineering on customer facing issues.
  • Data mining, data reporting and report publishing specific to RMA performance metrics including PPM and cycle time to closure
  • Work with factory quality and manufacturing teams to drive corrective and preventive action for external product related issues
  • Coordinate objectives with production procedures in cooperation with other managers and department heads to maximize product quality and minimize costs.
Education / Qualifications
  • Bachelor's Degree in a technical discipline, BSEE preferred but not required.
  • 5-10 years of experience in an electronics manufacturing environment in a technical role within failure analysis.
  • Well organized with the ability to properly program manage a significant amount of activities within the technical operations group.
  • Must have good interpersonal skills and have the ability to coordinate with other managers and department heads.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Vicor is an EO employer - M/F/Veteran/DisabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Compensation Data

Salary Range $111,040 - $135,000

Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.

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