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Executive Return Merchandise Authorization Jobs (NOW HIRING)

Amain Com Inc

Product Returns Specialist

Chico, CA · On-site

The ideal candidate will identify and communicate return trends and process improvements to leadership to optimize the Return Merchandise Authorization (RMA) workflow. Requirements Key ...

Peak Technologies

Repair Administrator

Miami, FL · On-site

$16.35 - $17/hr

JOB SUMMARY & SCOPE Responsible for assisting with the Return Merchandise Authorization (RMA) process for our Manage Service and Depot repair customers. This position works closely with Receiving ...

Jobs on Cash

Operations Manager

Columbia, IL · On-site

Manage the Return Merchandise Authorization (RMA) process for product returns. * Perform other related duties as assigned. Qualifications: * Education: Bachelor's degree in operations management ...

Bedgear

Quality Technician

Rock Hill, SC · On-site

$18.82 - $28/hr

This position also leads Return Merchandise Authorization (RMA) processing, supports daily quality audits, and contributes to product development through sample preparation and testing. Key ...

Solar Energy Solutions

O&M Administrator

Lexington, KY · On-site

$18 - $24.50/hr

Coordinate and manage RMA (Return Merchandise Authorization) processes with vendors and customers * Maintain accurate records of service tickets, system issues, and resolutions * Proactively reach ...

Ducommun

Aftermarket Services Coordinator

Appleton, WI · On-site

$19.25 - $24.50/hr

Aftermarket ServicesCoordinator The Aftermarket Services Coordinator is responsible formanaging the Return Merchandise Authorization (RMA) process for defective ordamaged products returned by ...

Ducommun

Aftermarket Services Coordinator

Appleton, WI

$19.25 - $24.50/hr

Aftermarket ServicesCoordinator The Aftermarket Services Coordinator is responsible formanaging the Return Merchandise Authorization (RMA) process for defective ordamaged products returned by ...

Intellectt INC

Logistics Coordinator I

Carterville, IL · On-site

$30/hr

... Return Merchandise Authorizations) and shipments, including inventory control, order fulfillment, and distribution. Reviews shipping notices, bills of lading, invoices, orders, Customer Service ...

Intellectt INC

Sales Process Associate

Plymouth, MN · On-site

$22/hr

... return merchandise authorization (RMA) requests Execute other duties as assigned Position Requirements Education: High school diploma or equivalent plus one year of applicable work experience, or ...

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How much do executive return merchandise authorization jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for executive return merchandise authorization in the United States is $31.25, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $31.97 per hour, depending on experience, location, and employer.
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Executive Return Merchandise Authorization jobs near you

Product Returns Specialist

Amain Com Inc

Chico, CA • On-site

Full-time

Posted 11 days ago

Job description

Job Type
Full-time
Description
Reports To: Product Returns Specialist Lead & Customer Service Manager
Classification: Full-Time (Approx. 40 hours/week)
Job Summary
The Product Returns Specialist is responsible for the efficient, timely, and accurate processing of all product returns. This role involves evaluating product conditions for resale, coordinating directly with vendors for credits or replacements, resolving return discrepancies with customers, and collaborating with the accounting and warehouse teams. The ideal candidate will identify and communicate return trends and process improvements to leadership to optimize the Return Merchandise Authorization (RMA) workflow.
Requirements
Key Responsibilities
Primary Return Operations
• RMA Processing: Evaluate, prepare, and process customer and vendor returns daily across multiple channels, including direct orders, eBay, and Amazon, ensuring strict adherence to company return policies and discount structures.
• Customer & Vendor Liaison: Respond to customer inquiries (via email, live chat, and phone) to issue RMA numbers, reconcile return discrepancies, and coordinate with vendors to secure credits or replacements for defective merchandise.
• Cross-Departmental Collaboration: Partner with the Customer Service team to ensure timely credits, work closely with Accounting on vendor invoicing, and coordinate with Warehouse teams for inventory quality control.
• Inventory & Warranty Management: Process specialized warranties and claims (including Protek), manage product recall tracking, and ensure processed merchandise is returned to the restock rack in a timely manner.
• Insights & Optimization: Monitor return data to recognize trends, document issues, and proactively communicate suggestions for better workflow organization or process changes to leadership.
Secondary Warehouse Support
• Order Fulfillment: Assist with pulling, double-checking, packing, and shipping customer orders accurately to support the company's same-day shipping goals.
• Inventory Logistics: Receive incoming inventory, verify items against invoices, unpack boxes, and restock products to designated warehouse or overstock locations.
Qualifications & Skills
• Experience: Previous customer service or warehouse experience is preferred but not required. Familiarity or interest in remote-control (RC) hobbies (cars, helicopters, planes) and/or bikes is a plus.
• Communication: Strong oral and written communication skills with a professional demeanor when interacting with customers, vendors, and team members.
• Technical Proficiency: Computer literate with basic knowledge of Microsoft Office (Word, Excel), email, and internet navigation, plus the ability to type at least 30 WPM and adapt to new software.
• Core Competencies: Exceptional attention to detail, strong organizational skills, basic arithmetic aptitude, and the ability to thrive in a fast-paced, team-oriented environment.
Physical Demands & Work Environment
• Physical Agility: Ability to stand and walk regularly on hard surfaces throughout the day, as well as frequently bend, squat, stoop, kneel, crouch, twist, and reach.
• Lifting & Handling: Regularly lift, move, push, or pull up to 40 pounds (occasionally continuously for short intervals) and safely maneuver heavier materials using a pallet jack or hand truck.
• Warehouse Navigation: Comfortable climbing or balancing on ladders to access inventory.
• Environment: Capable of working in a moderate noise environment with varying temperature conditions (hot/cold) depending on seasonal warehouse climates.
• Vision: Strong close vision, distance vision, and the ability to easily adjust focal focus.

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