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Executive Resolution Analyst Jobs in Chicago, IL

... resolution of conflicts. * Results Driven: This core qualification involves the ability to meet ... analyzing problems, and calculating risks. * Business Acumen: This core qualification involves the ...

... resolution of conflicts. * Results Driven: This core qualification involves the ability to meet ... analyzing problems, and calculating risks. * Business Acumen: This core qualification involves the ...

... resolution of conflicts. * Results Driven: This core qualification involves the ability to meet ... analyzing problems, and calculating risks. * Business Acumen: This core qualification involves the ...

... problem resolution skills to meet the diverse needs of our brokers and employer groups ... Internal/External point of contact (POC) for census analysis * Develop and coordinate with ...

... problem resolution skills to meet the diverse needs of our brokers and employer groups ... Internal/External point of contact (POC) for census analysis * Develop and coordinate with ...

Executive Reporting and Communication: * Provide timely and insightful reporting to the executive ... Facilitate problem resolution and maintain strong customer relationships. Planning and Execution ...

Executive Reporting and Communication: * Provide timely and insightful reporting to the executive ... Facilitate problem resolution and maintain strong customer relationships. Planning and Execution ...

Company Description blueStone Executive Search has been retained by our client, an $18 billion ... resolution of issues related to financial applications. As a Senior Financial Systems Analyst, you ...

ENTERPRISE CONTRACT ANALYST

Chicago, IL · On-site

$71K - $86K/yr

... issue resolution and internal coordination of assigned enterprise contracts and proposals for ... and executive stakeholders Draft requests for proposals, define evaluation criteria, engage ...

RTA Analyst

Rolling Meadows, IL · On-site

$20 - $23/hr

Problem resolution may involve the use of diagnostics and help request tracking tools, as well as ... Must have an executive presence and excellent communication skills. Will be dealing with associate ...

Problem resolution may involve the use of diagnostics and help request tracking tools, as well as ... Will be dealing with associate level to executive - both in person and on the phone. Demonstrates ...

... problem resolution. * Proactively assess customers' plans, including future print projects and ... Analytical skills with the ability to look beyond standard solutions and use thinking and reasoning ...

Company Description blueStone Executive Search has a distinct focus on recruiting IT professionals ... Manage/monitor data integrity by performing problem identification & resolution of issues related ...

... responses, analysis and comparison of RFP responses, and preparation of a client report with ... Oversees issue-resolution between Client and the Vendor * Coordinates market selection for new and ...

Showing results 21-40

Executive Resolution Analyst information

See Chicago, IL salary details

$17

$28

$47

How much do executive resolution analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for executive resolution analyst in Chicago, IL is $28.75, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $35.14 per hour, depending on experience, location, and employer.

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What does an Executive Resolution Analyst do?

An Executive Resolution Analyst reviews and resolves complex customer issues, often involving escalated complaints or disputes. They analyze account information, communicate with clients and internal teams, and document resolutions, typically using customer relationship management (CRM) tools. Strong problem-solving, communication skills, and attention to detail are essential for this role.

$151K/yr

Part-time

Posted 5 days ago


Job description

The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Applicants employed by other federal excepted service agencies who do not have status gained in the competitive service must apply to announcement number FASAB-26-DE-13018229 Delegated Examining for consideration. This position is located in the Government Accountability Office. As an Executive Director you will be responsible for the overall administration of the FASAB.Qualifications:

Executive Core Qualifications (ECQs):
The ECQs assess executive experience and potential. They measure whether you have the executive skills needed to succeed in a variety of Senior Executive Service positions. ECQs can be submitted outside of the resume as additional documentation. Please address the following ECQs listed below.
The Executive Core Qualifications are required for entry to the Senior Executive Service. Narrative based ECQ's are required to be submitted as supporting documentation.
*NOTE* For current SES applicants or applicants who have previously held an SES appointment, ECQs can be resume based.
For applicants who has never held an SES appointment, narrative based ECQ's are required to be submitted as supporting documentation.

The required ECQ's to be addressed are listed below.

  • Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  • Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.
  • Building Coalitions: This core qualification involves the ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Minimum Qualifications:
The Senior Executive Service (SES) appointments require one year (52 weeks) of specialized experience at the next lower band/grade at the GS-14/GS-15 level, PE band level III, PT band levels III and IV, MS band levels I and II, Senior Executive Service, Senior Level (SL), or equivalent in the Federal Service, or comparable private/public sector.
This position is Certified Public Accountant CPA preferred.
Technical Qualifications: All applicants must meet the Mandatory Technical Competency and Executive Core Qualification requirements listed above to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicants training, and experience are of the scope, quality, and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.
TQ1: Comprehensive knowledge of and experience with financial accounting and reporting concepts and principles.
TQ2: Experience effectively communicating technical problems and solutions to audiences such as members of boards, Administration officials, Congressional staff, and citizens.
TQ3: Experience assembling and leading a diverse team of individuals to solve business or research issues.
TQ4: Experience contributing to accounting or auditing standards development, such as drafting proposed standards, responding to exposure drafts, serving on task forces, or participating in deliberations.Education:This position has a basic education requirement:
  1. Degree: accounting; or a degree in a related field such as business administration, finance, or public administration that included or was supplemented by 24 semester hours in accounting. The 24 hours may include up to 6 hours of credit in business law. (The term "accounting" means "accounting and/or auditing" in this standard. Similarly, "accountant" should be interpreted, generally, as "accountant and/or auditor.")

    OR

  2. Combination of education and experience: at least 4 years of experience in accounting, or an equivalent combination of accounting experience, college-level education, and training that provided professional accounting knowledge. The applicant's background must also include one of the following:
    1. Twenty-four semester hours in accounting or auditing courses of appropriate type and quality. This can include up to 6 hours of business law;
    2. A certificate as Certified Public Accountant or a Certified Internal Auditor, obtained through written examination; or
    3. Completion of the requirements for a degree that included substantial course work in accounting or auditing, e.g., 15 semester hours, but that does not fully satisfy the 24-semester-hour requirement of paragraph A, provided that (a) the applicant has successfully worked at the full-performance level in accounting, auditing, or a related field, e.g., valuation engineering or financial institution examining; (b) a panel of at least two higher level professional accountants or auditors has determined that the applicant has demonstrated a good knowledge of accounting and of related and underlying fields that equals in breadth, depth, currency, and level of advancement that which is normally associated with successful completion of the 4-year course of study described in paragraph A; and (c) except for literal nonconformance to the requirement of 24 semester hours in accounting, the applicant's education, training, and experience fully meet the specified requirements.
Employment Type: OTHER