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Executive Resolution Analyst Jobs in Kentucky (NOW HIRING)

$110 - $125/hr

Enterprise Sales Executive** is a collaborative, strategic, and critical thought leader who ... Strategic mindset; self-directed, organized, analytical, and possesses excellent problem resolution ...

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$113 - $193/hr

Apply machine learning, entity resolution, and data fingerprinting techniques to identify impacted ... Create dashboards, visualizations, and analytical summaries for executive and technical ...

$90 - $150/hr

... responses, analysis and comparison of RFP responses, and preparation of a client report with ... Oversees issue-resolution between Client and the Vendor * Coordinates market selection for new and ...

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$90 - $130/hr

Analyze problems and escalate issues in a timely manner for quick resolution.* Excellent verbal and ... executives, managers, and subject matter experts* Be the liaison between the business units ...

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$120 - $180/hr

... resolution (Form 10-K, 10-Q, 8-K). * Participate in quarterly due diligence meetings and identify ... Work closely with the members of the Disclosure Committee, executives, internal and external legal ...

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$90 - $130/hr

Provides analysis and recommendations concerning client's existing coverages; * Selects carriers ... Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of ...

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... and executive reporting needs. • Analyze HRIS data and system performance to identify data ... resolution of complex system-related issues involving timecards, PTO accruals, and system ...

Lead unit, system, and end-to-end (E2E) testing, troubleshooting defects, and managing resolution ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...

Lead unit, system, and end-to-end (E2E) testing, troubleshooting defects, and managing resolution ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...

... resolution Analyze production agent performance data to identify improvement opportunities and prioritize iterations Manage stakeholder communication, demos, and executive reporting on agentic AI ...

$100 - $110/hr

... executives, boards of directors, special committees, investors, and business owners we serve. In ... and Dispute Resolution Consulting practices.**Applicants must be authorized to work for ANY ...

$58 - $117/hr

... resolution for basic incidents and requests regarding the use of application software products and ... for executive level review • Working knowledge of network operations and IT services This ...

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Showing results 21-40

Executive Resolution Analyst information

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What cities in Kentucky are hiring for Executive Resolution Analyst jobs?

Cities in Kentucky with the most Executive Resolution Analyst job openings:

Sr. Technical Project Manager (Transformation) (Hybrid-In Office)

International Executive Service Corps

Louisville, KY • On-site

$120 - $150/hr

Other

Medical, Retirement, PTO

Posted yesterday

New


Job description

Sr. Technical Project Manager (Transformation) (Hybrid-In Office)

Job Level: W2T Consultant

Job Location: Hybrid in Louisville, KY (4 days onsite per week)

Travel Expectations: 10%

Job Classification: Temporary (W2T)

This role serves as a senior delivery leader responsible for driving a large-scale transformation program spanning multiple internal teams and external partners. The position combines program leadership, project management, and business analysis to deliver modern technology solutions that replace legacy systems, processes, and data capabilities.

The Senior Project Manager will lead execution across multiple workstreams using Agile, Waterfall, and hybrid delivery approaches, ensuring alignment to strategic objectives, timelines, and business outcomes.

In this role, you will: Program & Project Leadership
  • Lead complex, multi-workstream transformation initiatives, including modernization of applications, processes, and data platforms
  • Own and manage the integrated program plan, including milestones, dependencies, risks, and key decision points
  • Drive execution against scope, schedule, and business outcomes
Delivery Execution (Agile / Waterfall / Hybrid)
  • Establish and lead delivery frameworks across teams using Agile (Scrum/Kanban), Waterfall, or hybrid models
  • Facilitate core delivery cadences (e.g., sprint planning, stand-ups, demos, retrospectives, status reporting)
  • Ensure consistent use of delivery artifacts such as backlogs, work plans, and milestone tracking
Business & Technology Alignment
  • Partner with business stakeholders and business analysts to elicit, refine, and validate requirements
  • Challenge current-state processes and drive future-state design aligned to business goals
  • Translate business needs into scalable technology and application solutions
Stakeholder Management & Executive Communication
  • Provide clear, executive-ready updates on status, risks, issues, decisions, and next steps
  • Build strong relationships across senior leadership and cross-functional stakeholders
  • Facilitate working sessions to drive alignment, decisions, and issue resolution
Program Governance & Delivery Health
  • Maintain core project governance tools (RAID logs, dependency tracking, integrated schedules, decision logs)
  • Ensure transparency of delivery health, tradeoffs, and impacts across stakeholders
  • Coordinate cross-team execution and drive timely issue resolution and escalation
Implementation & Go-Live Readiness
  • Lead cutover planning, deployment coordination, and release communications
  • Ensure readiness for go-live and oversee post-implementation stabilization (hypercare)
Change Leadership
  • Support organizational change management efforts across all workstreams
  • Act as a change agent, driving adoption of new processes, tools, and ways of working
Who You Are:
  • 10+ years of experience in IT or technology-related project/program management
  • Proven leadership of large-scale, multi-year transformation programs involving legacy modernization
  • Experience managing cross-functional teams across business, IT, and external partners
  • Strong executive stakeholder management, including delivery of clear, concise communications
  • Demonstrated experience delivering projects using Agile, Waterfall, and hybrid methodologies
  • Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Teams)
  • Experience with ERP systems and data/BI platforms
  • Hands-on experience with project management tools (e.g., Monday.com, Azure Boards, Jira, or similar)
Education
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • PMP certification (preferred)
Key Competencies
  • Strong business process redesign and systems thinking capability
  • Excellent communication and executive presence
  • Ability to influence without authority across diverse teams
  • Advanced facilitation and decision-driving skills
  • Strong leadership and team coordination skills
  • Self-starter with a proactive, solutions-oriented mindset
Why This Role Stands Out
  • High-visibility transformation work with direct engagement at the leadership level
  • Opportunity to modernize core enterprise systems and processes
  • Exposure to both business strategy and technology delivery

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

  • Remote and Hybrid Work
  • Time Off When You Need It
  • Benefits That Flex
  • Professional Development

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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