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Executive Resolution Analyst Jobs in Florida (NOW HIRING)

Apogee Engineering, LLC

Acquisition Analyst

Tampa, FL · Hybrid

$75K - $102K/yr

... Executive Office for Maritime (PEO-M). PEO-M leads a diverse maritime portfolio that develops ... recommended resolution. * Analyze trends in performance indicators to assist Government ...

Apogee Engineering, LLC

Acquisition Analyst

Tampa, FL · Hybrid

$75K - $102K/yr

... Executive Office for Maritime (PEO-M). PEO-M leads a diverse maritime portfolio that develops ... recommended resolution. * Analyze trends in performance indicators to assist Government ...

Apogee Engineering, LLC

Acquisition Analyst

Tampa, FL · On-site

$75K - $102K/yr

... Executive Office for Maritime (PEO-M). PEO-M leads a diverse maritime portfolio that develops ... recommended resolution. * Analyze trends in performance indicators to assist Government ...

US Claims Capital LLC

FP&A Analyst

Boca Raton, FL · On-site

... executive-level reporting. RESPONSIBILITIES & DUTIES * Develop and maintain automated financial ... Enhance portfolio resolution strategies by collaborating with external quantitative modeling ...

Holland America Group

Analyst, Consumer AI

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate effectiveness, intent recognition accuracy, resolution effectiveness, and customer ... Develop executive scorecards, dashboards, and recurring AI performance reports * Create ...

Holland America Group

Analyst, Consumer AI

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate effectiveness, intent recognition accuracy, resolution effectiveness, and customer ... Develop executive scorecards, dashboards, and recurring AI performance reports * Create ...

Socket.dev

Analyst, Consumer AI

Miami, FL · On-site

$90 - $130/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate effectiveness, intent recognition accuracy, resolution effectiveness, and customer ... Develop executive scorecards, dashboards, and recurring AI performance reports * Create ...

New

CARNIVAL CRUISE LINES

Analyst, Consumer AI

Miami, FL · On-site

$70 - $100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate effectiveness, intent recognition accuracy, resolution effectiveness, and customer ... Develop executive scorecards, dashboards, and recurring AI performance reports * Create ...

New

bartaco

Executive Chef

Orlando, FL · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Executive Chef at bartaco, you are the culinary leader responsible for ensuring the highest ... proper ordering, tracking, analyzing AVT, proactive resolution of issues, and ensuring ...

bartaco

Executive Chef

Orlando, FL · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... proper ordering, tracking, analyzing AVT, proactive resolution of issues, and ensuring ... Executive Chef * A passion for hospitality and a commitment to delivering outstanding guest ...

bartaco

Executive Chef

Orlando, FL

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... proper ordering, tracking, analyzing AVT, proactive resolution of issues, and ensuring ... Executive Chef * A passion for hospitality and a commitment to delivering outstanding guest ...

USAA

Financial Analyst Lead

Tampa, FL · On-site +1

$127K - $243K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and executive communications, along with the ability to work through ambiguity and translate ... Performs complex and often unique work assignments and problem resolution across multiple systems ...

New

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Executive Resolution Analyst information

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What cities in Florida are hiring for Executive Resolution Analyst jobs?

Cities in Florida with the most Executive Resolution Analyst job openings:

Executive Resolution Analyst jobs near you

Acquisition Analyst

Apogee Engineering, LLC

Tampa, FL • Hybrid

$75K - $102K/yr

Full-time

Re-posted 26 days ago

Job description

Apogee has an exciting new opportunity for an Acquisition Analyst in support of the Special Operations Forces Acquisition, Technology and Logistics (SOF AT&L) Program Executive Office for Maritime (PEO-M). 

PEO-M leads a diverse maritime portfolio that develops, fields, and sustains SOF-unique surface and undersea mobility and mission solutions—spanning crewed and uncrewed platforms, combat diving systems, and mission equipment. Through close collaboration with Naval Special Warfare operators and strong government/industry partnerships, PEO-M drives modernization, integration, testing, and lifecycle replacement to ensure maritime forces retain lethality and survivability advantages in denied and contested environments. The organization also transitions emerging technologies into operational use, advancing navigation, communications, situational awareness, and training capabilities across the SOF maritime enterprise.

This is a full-time opportunity located at MacDill, AFB, FL.


  • Manage risk/opportunity identification, mitigation/capture planning, and overall risk and opportunity management process for PEO-M Undersea programs.
  • Support Integrated Product Teams (IPTs) to identify risks and conduct root cause analysis.
  • Develop programmatic risk and opportunity management plans throughout a program's lifecycle.
  • Provide assessment, mitigation, and monitoring of programmatic risks and opportunities (technical, cost, and schedule).
  • Conduct Strength, Weaknesses, Opportunities, and Threat (SWOT) analysis.
  • Provide inputs for status briefings to leadership, outlining assigned programs, projects, problems, and recommended resolution.
  • Analyze trends in performance indicators to assist Government counterparts with managing Agency-level performance indicators, recommending corrective action, establishing lessons learned, and influencing the improvement of processes.
  • Work with organizational managers, budget personnel, and engineering authorities to develop and gain approval for proposed projects.
  • Evaluate and recommend programs and development plans, utilizing a professional knowledge of multi-discipline engineering.
  • Support technical evaluation elements of market surveys conducted in conjunction with assigned projects and programs.
  • Support Government counterparts regarding the adequacy and clarity of engineering and analysis processes based on daily application of the processes and Agency reporting requirements.

Minimum Experience:

Citizenship: Must be a US citizen

Clearance: Must have and be able to maintain a TS w/SCI eligibility clearance

Certifications: DAWIA Advanced Equivalency IAW the PWS (DAWIA level III equivalent), and in the Engineering, Program Management, or Science and Technology (S&T) fields, or ability to attain within 6 months of hire with approved customer deferral

Education: Bachelor's degree in acquisition, business, or related field

Years of Experience: 10 years working in DoD acquisition programs, including:

  • Knowledge of program planning, scheduling, budget planning/formulation, and cost analysis
  • Working knowledge of the Defense Acquisition System as directed by DoD Instruction 5000.02, “Operation of the Defense Acquisition System.”
  • Working knowledge of project management/scheduling software applications, such as MS Project and other automation tools

Preferred Experience:

Experience: 

  • Risk management background valued; experience with Risk Exchange or other risk management tools is desired
  • Knowledge of SOF-unique acquisition processes is valued
  • Experience staffing SAMPs, APBs, and 70-1 documents for projects, combat evaluations, and studies is highly desired
  • Experience in staffing FM worksheets for AF9 and DD448 funding, spend plan build development, market surveys, and technical evaluations is highly valued

Additional Information
Location: MacDill, AFB, FL 
On-site/Hybrid/Remote: On-Site
Travel: 25%


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