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Executive Online Reputation Management Jobs in Riverside, CA

EōS Fitness

Member Experience Manager

Moreno Valley, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Murrieta, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Jurupa Valley, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Moreno Valley, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Anaheim, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Riverside, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

San Bernardino, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Winchester, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Santa Ana, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Eastvale, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Redlands, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Riverside, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

San Bernardino, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EŌS Fitness

Member Experience Manager

Ladera Ranch, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Redlands, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

EōS Fitness

Member Experience Manager

Ladera Ranch, CA · On-site

$19.90 - $21.90/hr

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. * Partner with the ...

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All JobsOnline Reputation Management JobsExecutive Online Reputation Management JobsExecutive Online Reputation Management Jobs in Riverside, CA

Executive Online Reputation Management information

See Riverside, CA salary details

$27.6K

$97.6K

$192K

How much do executive online reputation management jobs pay per year?

As of Aug 18, 2026, the average yearly pay for executive online reputation management in Riverside, CA is $97,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $125,700.00 per year, depending on experience, location, and employer.

What is executive online reputation management?

Executive Online Reputation Management (ORM) is the process of monitoring, influencing, and protecting the digital presence of high-profile individuals, such as CEOs or business leaders, across online platforms. It involves managing search engine results, responding to negative publicity, and promoting positive content to shape public perception. Effective ORM helps safeguard an executive's personal brand, supports business objectives, and minimizes the impact of unfavorable information online.

What are the key skills and qualifications needed to thrive as an executive online reputation management professional?

To thrive as an Executive Online Reputation Management professional, you need expertise in digital marketing, public relations, analytics, and a relevant degree in communications or marketing. Familiarity with tools such as Google Alerts, SEO platforms, social media monitoring systems, and crisis management software is typically required. Strong soft skills include strategic thinking, excellent written and verbal communication, and the ability to manage high-pressure situations diplomatically. These skills and qualities are crucial for proactively shaping public perception, minimizing reputational risk, and protecting organizational or executive brand value online.

What are some typical challenges faced by an executive online reputation management professional, and how can they be addressed?

Executive Online Reputation Management professionals often encounter challenges such as managing negative reviews, responding to public relations crises, and ensuring consistent brand messaging across multiple platforms. Addressing these issues requires a proactive approach to monitoring online mentions, collaborating closely with PR, marketing, and customer service teams, and developing crisis communication strategies. Regular training and transparent communication within the team also help in maintaining a positive and resilient online presence.

What are the most commonly searched types of Online Reputation Management jobs in Riverside, CA?

The most popular types of Online Reputation Management jobs in Riverside, CA are:

What job categories do people searching Executive Online Reputation Management jobs in Riverside, CA look for?

The top searched job categories for Executive Online Reputation Management jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Executive Online Reputation Management jobs?

Cities near Riverside, CA with the most Executive Online Reputation Management job openings:

Executive Online Reputation Management jobs near you

Member Experience Manager

EōS Fitness

Moreno Valley, CA • On-site

$19.90 - $21.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

EōS Fitness rating

6.0

Company rating: 6.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Takes Initiative in identifying ways to enhance the member experience.
  • Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
  • Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
  • Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
  • Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
  • Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
  • Ensure members feel heard and valued, maintaining an open line of communication.
  • Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
  • Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
  • Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
  • Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
  • Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.

Qualifications:
  • Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
  • Excellent communication (written and verbal), problem-solving, and interpersonal skills.
  • Ability to multitask and thrive in a fast-paced, customer-facing environment.
  • Strong organizational skills and attention to detail.
  • Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
  • Knowledge of fitness industry operations, including membership management and billing processes.

Requirements:
  • Must successfully pass background check.
  • Must Obtain a CPR certification within 30 days of employment. *
  • Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

California Pay Range
$19.90-$21.90 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

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