Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Identifyand eliminate observability gaps across critical systems * Lead performance analysis, root ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Identifyand eliminate observability gaps across critical systems * Lead performance analysis, root ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Develop and execute enterprise observability roadmap aligned to digital transformation initiatives ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Identifyand eliminate observability gaps across critical systems * Lead performance analysis, root ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Identifyand eliminate observability gaps across critical systems * Lead performance analysis, root ... Provide executive-level reporting and dashboards on system health and performance trends Governance ...
Partner with business, product, engineering, data, and enterprise architecture leaders to embed AI ... Ensure AI solutions meet requirements for security, governance, quality, observability, and ...
Partner with business, product, engineering, data, and enterprise architecture leaders to embed AI ... Ensure AI solutions meet requirements for security, governance, quality, observability, and ...
Partner with business, product, engineering, data, and enterprise architecture leaders to embed AI ... Ensure AI solutions meet requirements for security, governance, quality, observability, and ...
Partner with business, product, engineering, data, and enterprise architecture leaders to embed AI ... Ensure AI solutions meet requirements for security, governance, quality, observability, and ...
Director of DevOps Engineering
Durham, NC · On-site
$51 - $69.75/hr
Champion CI/CD, Infrastructure as Code, observability, and cloud-native architectures * Present ... Ability to influence stakeholders at all levels, including executive leadership * Strong ...
Director of DevOps Engineering
Durham, NC · On-site
$51 - $69.75/hr
Champion CI/CD, Infrastructure as Code, observability, and cloud-native architectures * Present ... Ability to influence stakeholders at all levels, including executive leadership * Strong ...
Director of DevOps Engineering
Durham, NC · On-site
$51 - $69.75/hr
Champion CI/CD, Infrastructure as Code, observability, and cloud-native architectures * Present ... Ability to influence stakeholders at all levels, including executive leadership * Strong ...
Director of DevOps Engineering
Durham, NC · On-site
$51 - $69.75/hr
Champion CI/CD, Infrastructure as Code, observability, and cloud-native architectures * Present ... Ability to influence stakeholders at all levels, including executive leadership * Strong ...
Principal Software Development Engineer in Test - Disney Media Player
Morrisville, NC · On-site
$163.40 - $219.10/hr
... observability ... Establish enterprise‑wide standards for quality and automation in collaboration with executive ...
New
Principal Software Development Engineer in Test - Disney Media Player
Morrisville, NC · On-site
$163.40 - $219.10/hr
... observability ... Establish enterprise‑wide standards for quality and automation in collaboration with executive ...
New
Principal Software Engineer - Variant Knowledge Platform
Durham, NC · On-site
$130K - $174K/yr
Set the strategy for system operability: testing, observability (including multi-tenant ... executives, securing buy-in for direction-setting decisions. Minimum Qualifications * Bachelor ...
Principal Software Engineer - Variant Knowledge Platform
Durham, NC · On-site
$130K - $174K/yr
Set the strategy for system operability: testing, observability (including multi-tenant ... executives, securing buy-in for direction-setting decisions. Minimum Qualifications * Bachelor ...
Principal Engineer, AI BU
Morrisville, NC · On-site
Represent AI BU engineering in cross-functional and executive technical reviews, articulating trade-offs and recommendations. * Champion best practices in system design, testing, observability, and ...
Principal Engineer, AI BU
Morrisville, NC · On-site
Represent AI BU engineering in cross-functional and executive technical reviews, articulating trade-offs and recommendations. * Champion best practices in system design, testing, observability, and ...
Principal Engineer, AI BU
Durham, NC · On-site
$196 - $293/hr
Represent AI BU engineering in cross-functional and executive technical reviews, articulating trade-offs and recommendations. * Champion best practices in system design, testing, observability, and ...
Principal Engineer, AI BU
Durham, NC · On-site
$196 - $293/hr
Represent AI BU engineering in cross-functional and executive technical reviews, articulating trade-offs and recommendations. * Champion best practices in system design, testing, observability, and ...
Lead Machine Learning Engineer
Raleigh, NC · On-site
$99K - $131K/yr
Set best practices for MLOps, CI/CD, observability, and system reliability * Embed Responsible AI ... Strong communication skills and executive presence * Experience mentoring senior engineers or ...
New
Lead Machine Learning Engineer
Raleigh, NC · On-site
$99K - $131K/yr
Set best practices for MLOps, CI/CD, observability, and system reliability * Embed Responsible AI ... Strong communication skills and executive presence * Experience mentoring senior engineers or ...
New
Principal Software Development Engineer in Test - Disney Media Player
Morrisville, NC · On-site
$126K - $169K/yr
... CD, observability, etc.). • Establish and maintain enterprise-wide standards for quality ... with executive stakeholders. • Own the end-to-end quality strategy for large-scale, business ...
Principal Software Development Engineer in Test - Disney Media Player
Morrisville, NC · On-site
$126K - $169K/yr
... CD, observability, etc.). • Establish and maintain enterprise-wide standards for quality ... with executive stakeholders. • Own the end-to-end quality strategy for large-scale, business ...
Partner with engineering, data, enterprise architecture, and business leaders to accelerate AI ... Establish enterprise strategies for AI governance, evaluation, observability, security, reliability ...
Partner with engineering, data, enterprise architecture, and business leaders to accelerate AI ... Establish enterprise strategies for AI governance, evaluation, observability, security, reliability ...
Partner with engineering, data, enterprise architecture, and business leaders to accelerate AI ... Establish enterprise strategies for AI governance, evaluation, observability, security, reliability ...
Partner with engineering, data, enterprise architecture, and business leaders to accelerate AI ... Establish enterprise strategies for AI governance, evaluation, observability, security, reliability ...
Account Executive - Splunk (Remote)
Durham, NC · On-site +1
$269K - $360K/yr
Leading enterprises use our unified security and observability platform to keep their digital ... DevOps, security, business applications, and/or analytics. Subscription, SaaS, or Cloud software ...
Account Executive - Splunk (Remote)
Durham, NC · On-site +1
$269K - $360K/yr
Leading enterprises use our unified security and observability platform to keep their digital ... DevOps, security, business applications, and/or analytics. Subscription, SaaS, or Cloud software ...
AWS AI Platform Engineer
Raleigh, NC · On-site
... observability • Drive AI platform best practices and reusable accelerators Qualifications ... Executive communication, Cross-functional coordination, Technical leadership, Architecture ...
AWS AI Platform Engineer
Raleigh, NC · On-site
... observability • Drive AI platform best practices and reusable accelerators Qualifications ... Executive communication, Cross-functional coordination, Technical leadership, Architecture ...
Platform Engineering & Developer Enablement Collaborate with engineering to develop an internal ... Implement observability and strong problem management processes to drive continuous improvement.
Platform Engineering & Developer Enablement Collaborate with engineering to develop an internal ... Implement observability and strong problem management processes to drive continuous improvement.
Executive Observability Engineer information
What is the difference between Executive Observability Engineer vs Site Reliability Engineer?
| Aspect | Executive Observability Engineer | Site Reliability Engineer |
|---|---|---|
| Credentials | Typically requires expertise in observability tools, monitoring, and cloud platforms | Requires skills in systems engineering, coding, and infrastructure management |
| Work Environment | Focuses on designing observability solutions, analyzing system health, and strategic monitoring | Manages system reliability, automates deployment, and maintains infrastructure |
| Industry Usage | Used in tech companies emphasizing system visibility and performance analysis | Common in cloud services, SaaS, and large-scale web services |
The Executive Observability Engineer primarily focuses on implementing and optimizing observability tools to ensure system health, while the Site Reliability Engineer concentrates on maintaining system reliability and automating infrastructure. Both roles require technical expertise but differ in their strategic versus operational focus.
What are some common challenges executive observability engineers face when implementing organization-wide monitoring solutions?
What is an executive observability engineer?
What are the key skills and qualifications needed to thrive as an executive observability engineer?
Systems Engineer Consultant - Dynatrace SME (Remote)
Raleigh, NC • On-site, Remote
Full-time
Posted 21 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
107th of 171 rated banks
Job description
This is a remote role that may only be hired in the following location(s): AZ, NC and TX.
We are seeking a Dynatrace Subject Matter Expert (SME) to oversee enterprise observability and application performance monitoring within a large financial services environment. This role is responsible for technical leadership of a team of Dynatrace engineers while serving as the primary expert for the Dynatrace platform, including architecture, deployment, optimization, and governance. The individual will drive monitoring strategy, establish standards for alerting and instrumentation, and ensure full-stack visibility across complex hybrid environments (cloud and on-prem). They will also partner with development, DevOps, SRE, and infrastructure teams to proactively identify performance issues, support incident response, and deliver actionable insights that improve reliability and user experience.
The ideal candidate brings at least 6 years of hands-on Dynatrace experience in large enterprise environments, along with a strong background in observability, APM, or site reliability engineering. Proven leadership experience is required, including mentoring teams, managing priorities, and aligning technical initiatives with business outcomes. Deep knowledge of distributed tracing, real user monitoring, infrastructure monitoring, and AIOps capabilities is expected, along with familiarity with cloud platforms, containerized environments, and CI/CD pipelines. Experience in regulated industries such as financial services is highly preferred, along with strong communication, problem-solving, and stakeholder engagement skills.
Responsibilities
Key Responsibilities
Leadership & Team Management
- Set team priorities, manage workload distribution, and ensure delivery against SLAs and KPIs
- Foster a culture of continuous improvement, accountability, and technical excellence
- Partner with senior leadership and cross-functional stakeholders to align observability initiatives with business goals
Dynatrace Expertise & Platform Ownership
- Serve as the primary Dynatrace SME, owning the platform architecture, deployment, and optimization
- Design, implement, andmaintainenterprise-scale Dynatrace environments (SaaS or Managed)
- Define and enforcemonitoring standards, naming conventions, alerting strategies, and governance
- Implement advanced Dynatrace capabilities including:
° Distributed tracing
° Real User Monitoring (RUM)
° Synthetic monitoring
° Infrastructure monitoring
° AIOps and anomaly detection
- Optimizeinstrumentation for cloud (AWS/Azure/GCP), on-prem, and hybrid environments
Observability Strategy & Execution
- Develop and execute enterprise observability roadmap aligned to digital transformation initiatives
- Drive adoption of full-stack monitoring acrossapplication, infrastructure, and user experience layers
- Identifyand eliminate observability gaps across critical systems
- Lead performance analysis, root cause investigations, and continuous improvement initiatives
Collaboration & Stakeholder Engagement
- Work closely with application development, DevOps, SRE, infrastructure, and cybersecurity teams
- Act as a trusted advisor to engineering teams on performance engineering best practices
- Support incident management and post-incident reviews with actionable insights
- Provide executive-level reporting and dashboards on system health and performance trends
Governance & Compliance
- Ensure monitoring solutions meet financial industry security, audit, and compliance requirements
- Maintaindocumentation, operational procedures, and platform standards
- Support audit and regulatory activities related to monitoring and observability
Qualifications
Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting
- 6+ years of hands-on experience with Dynatrace in large enterprise environments (required)
- 8+ years of overall experience in Application Performance Monitoring (APM), Observability, or SRE
- Proven experience leading or supervising technical teams
- Strong expertise in:
° Dynatrace OneAgent deployment and configuration
° Smartscape topology and service flow mapping
° Alerting, dashboards, and custom metrics/events
- Experience in financial services or other highly regulated industries preferred
- Solid understanding of:
° Cloud platforms (AWS, Azure, or GCP)
° Microservices and containerized environments (Kubernetes, OpenShift)
° CI/CD pipelines and DevOps practices
- Strong analytical and problem-solving skills with a proactive mindset
Preferred Qualifications
- Dynatrace certifications (e.g., Dynatrace Professional or Associate Certification)
- Experience with Infrastructure as Code (Terraform, Ansible, etc.)
- Knowledge of complementary tools (e.g., Splunk, AppDynamics, New Relic, Prometheus)
- Familiarity with scripting languages (Python, PowerShell, or Bash)
- Experience implementing AIOps or automation-driven monitoring strategies
Key Competencies
- Leadership and team development
- Strategic thinking and execution
- Technical depth in observability platforms
- Communication and stakeholder management
- Problem-solving and decision-making under pressure
Why Join Us
- Lead observability initiatives in a large-scale financial enterprise
- High impact role influencing platform reliability and customer experience
- Opportunity to shape long-term monitoring strategy and innovation
- Collaborative environment with strong executive visibility
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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