Executive Observability Engineer Jobs in Raleigh, NC

LexisNexis is well regarded as a content and technology partner to the legal industry. With our leadership in generative AI, we have a unique opportunity to drive innovation and transform the legal-tech ecosystem.

This role reports into the CTO, Legal Markets.

As a Distinguished Engineer on the Global Technology team, you will serve as a senior technical leader responsible for defining and driving architecture, technical strategy, and engineering excellence for high-impact capabilities on the Lexis+ platform. You will partner closely with senior engineering, product, data science, and security leaders to solve the hardest technical problems-especially in areas like GenAI-enabled experiences, scalable platform services, reliability, and modernization-while setting a high bar for quality, performance, and responsible innovation.

This role requires a highly resourceful, self-driven individual who leads through influence, deep technical credibility, and pragmatic execution.

Duties and Responsibilities

Technical Vision & Architecture Leadership

• Define and communicate an end-to-end technical vision for platform and product capabilities aligned to strategic business goals on Lexis+.

• Lead architecture decisions for complex, distributed systems;establishpatterns and guardrails for scalable, secure, resilient services.

• Drive modernization of critical components (cloud adoption, microservices evolution, observability, developer productivity), balancing near-term delivery with long-term sustainability.

• Provide technical leadership on build-vs-buy decisions and integration of third-party systems and services.

Engineering Execution & Delivery (Hands-on Influence)

• Partner with engineering teams to translate architecture into delivery plans; remove technical blockers and reduce cycle time.

• Lead technical design reviews for major initiatives; ensure designs meet standards for availability, performance, security, privacy, and cost efficiency.

• Contribute to critical code paths and reference implementations as needed; raise the quality bar through exemplars.

• Champion engineering rigor: testing strategy, code quality, API design, and operational readiness.

Innovation & Technology Roadmap

• Evaluate emerging technologies, trends, and industry standards to keep Lexis+ at the forefront of legal tech innovation, including GenAI and multi-model approaches where relevant.

• Drive proof-of-concept initiatives, prototyping, and pilots tovalidatevalue, feasibility, and risk; inform platform and product roadmaps.

• Establish best practices for responsible AI engineering (quality evaluation, reliability, safety, and governance) in partnership with Data Science, Legal, and Security.

Cross-Functional & Executive Collaboration

• Partnerwith senior leaders across Product, UX, Data Science, Security, and Operations to align technical investments with business priorities and customer outcomes.

• Influence organization-wide decisions through clear technical narratives, tradeoff analysis, and measurable outcomes.

• Act as a trusted technical advisor for complex initiatives and strategic planning.

Operational Excellence & Reliability

• Define and drive standards for observability, incident response, SLOs/SLAs, capacity planning, and cost management across key services.

• Use metrics (e.g., DORA, reliability, performance, quality) toidentifysystemic bottlenecks and drive improvements across teams.

• Ensure compliance with privacy, security, and regulatory requirements relevant to the legal industry.

Collaboration & Technical Community Leadership

• Collaborate with architecture teams and senior engineering leaders toalign onenterprise standards, referencearchitectures, and consistent engineering patterns across domains.

• Coach senior technical engineers and technical leaders to strengthen design quality, delivery excellence, operational readiness, and engineering craftsmanship.

• Partner across engineering, product, data science, security, and operations on major initiatives and design reviews to ensure solutions meet expectations for scalability, security, reliability, and cost efficiency.

• Foster a culture of innovation, collaboration, and continuous improvement by settinghigh standardsand modeling strong engineering behaviors.

Requirements and Qualifications

Education

• Bachelor's orMaster's degree in Computer Science, Engineering, ora relatedfield (or equivalent experience).

Experience

• 20+ years of progressive software engineering experience, including technical leadership on large-scale, business-critical systems.

• Proventrack recorddelivering complex, scalable, high-availability products in a global or enterprise environment.

• Experience with large complex systemsoperatingin a cloud environment.

• Familiarity with legal tech, content management, and search technologies is a plus.

Technical Expertise

• Deep understanding of modern software architecture, cloud-native infrastructure (AWS/Azure/GCP), microservices, and DevOps practices.

• Strongproficiencyin modern development languages and ecosystems (e.g., Java/J2EE, JavaScript, C#,SQLand related frameworks).

• Demonstrated ability to use engineering metrics (including DORA and Agile metrics) to inform decisions and improve delivery and reliability.

• Expertisein software architecture, performance optimization, and continuous improvement of the SDLC.

• Strong experience with code review practices, testing strategy (including TDDwhereappropriate), and quality engineering.

• Experience integrating and governing third-party software/services and working effectively with offshore and domestic partners.

Leadership (Influence without Authority)

• Exceptional communication skills-able to convey complex technical concepts to non-technical stakeholders and drive alignment.

• Strong problem-solving skills withdemonstratedability to lead cross-team resolution of ambiguous, high-impact technical issues.

• Ability to drive change across multiple organizations, balancing business needs with engineering excellence and customer outcomes.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves,adoptionand surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each toparticipatein Employee Resource Groups and to volunteer with your charity of choice

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.