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Executive Instacart Customer Service Jobs in Milwaukee, WI

Dollar Tree

Customer Service Associate I

Sussex, WI · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Executive D,Sussex,Wisconsin 53089 09606 Dollar Tree

V. Marchese Inc.

Be Seen First

2nd/3rd Shift Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Marchese, we count on the customer service department to always interact professionally with our ... and executive management teams to review. Required skills and qualifications: · High school ...

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How much do executive instacart customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for executive instacart customer service in Milwaukee, WI is $30.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $38.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive Instacart Customer Service representative, and why are they important?

To thrive as an Executive Instacart Customer Service representative, you need expertise in customer relations, problem-solving, and a solid understanding of Instacart’s services, typically supported by prior experience in customer service or a related field. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or Salesforce is commonly required. Exceptional communication, patience, and conflict resolution skills help you stand out in managing high-priority or escalated customer issues. These competencies are crucial for ensuring customer satisfaction, maintaining brand reputation, and efficiently resolving complex service challenges.

What are some common challenges faced by Executive Instacart Customer Service representatives, and how can they be addressed?

Executive Instacart Customer Service representatives often handle escalated cases, including complex customer complaints or high-priority issues. A key challenge is balancing empathy with effective problem-solving under pressure, as these cases may involve dissatisfied or frustrated customers. Representatives must stay informed about Instacart policies and quickly coordinate with multiple departments, such as operations and delivery teams, to resolve issues efficiently. Building strong communication skills and resilience is essential for success, and many companies offer training and mentorship to help team members handle difficult situations and advance into supervisory or specialized roles.

What are Executive Instacart Customer Service representatives?

Executive Instacart Customer Service representatives are specialized support professionals who handle complex or escalated customer issues for Instacart, often working with customers who require a higher level of attention due to unique situations or unresolved problems. They are trained to provide in-depth assistance, resolve complaints, and ensure customer satisfaction at the highest level. These representatives often coordinate with various departments to address concerns, offer compensation when appropriate, and help maintain Instacart’s reputation for quality service.
What are the most commonly searched types of Instacart Customer Service jobs in Milwaukee, WI? The most popular types of Instacart Customer Service jobs in Milwaukee, WI are:
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What cities near Milwaukee, WI are hiring for Executive Instacart Customer Service jobs? Cities near Milwaukee, WI with the most Executive Instacart Customer Service job openings:
Executive Instacart Customer Service jobs near you
Infographic showing various Executive Instacart Customer Service job openings in Milwaukee, WI as of May 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,812 per year, or $30.2 per hour.

Customer Service Manager

Amorim Cork Solutions

Kenosha, WI

Full-time

Posted 3 days ago

Job description

Customer Service Manager

Trevor, WI

Description

The Customer Service Manager is responsible for leading and developing a high-performing customer service team within a manufacturing environment. This role will drive a culture centered on proactive problem-solving, solution-based interactions, and a deep understanding of customer production needs, order fulfillment, and supply chain dynamics. The ideal candidate brings strong CRM expertise, with SAP experience preferred, and the ability to align customer service operations with manufacturing processes and executive leadership priorities.

Key Responsibilities:

  • Lead, coach, and develop the customer service team to deliver responsive, accurate, and client-focused service in a manufacturing setting
  • Foster a culture that prioritizes ownership, urgency, and solution-oriented outcomes for customers with production-critical needs
  • Partner directly with the President to align customer service strategies with overall business and operational objectives
  • Serve as the key liaison between customer service, production, planning, and logistics to ensure accurate order processing and on-time delivery
  • Manage order lifecycle processes including order entry, scheduling coordination, status updates, and issue resolution
  • Analyze customer interactions, order trends, and service metrics to identify process improvement opportunities
  • Implement and optimize CRM systems to enhance customer visibility, communication, and service efficiency
  • Utilize SAP (preferred) to support order management, inventory visibility, and cross-functional coordination
  • Establish and monitor KPIs such as on-time delivery, order accuracy, response time, and customer satisfaction
  • Develop and maintain standard operating procedures (SOPs) aligned with manufacturing workflows
  • Act as escalation point for complex customer issues related to production delays, quality concerns, or supply disruptions
  • Collaborate with sales, operations, quality, and supply chain teams to deliver a seamless customer experience
  • Lead initiatives to improve customer retention, strengthen relationships, and support long-term business growth

Core Competencies:

  • Customer-Centric Mindset in a Production Environment
  • Cross-Functional Collaboration (Production, Planning, Logistics)
  • Strategic Thinking & Execution
  • Team Leadership & Development
  • Process Improvement & Systems Optimization
  • Solution-Oriented Problem Solving
  • Communication & Relationship Management

Work Environment & Expectations:

  • Fast-paced manufacturing environment requiring coordination across multiple departments
  • Regular interaction with executive leadership
  • High level of accountability for order accuracy, delivery performance, and customer satisfaction
  • Ability to manage competing priorities and respond quickly to production or supply chain changes

Success in This Role Looks Like:

  • A highly engaged, proactive, and solution-driven customer service team
  • Improved on-time delivery, order accuracy, and customer satisfaction metrics
  • Strong alignment between customer service, production, and business strategy
  • Increased customer trust through clear communication and reliable execution

Requirements

  • Bachelor's degree in Business Administration, Supply Chain, Operations, or related field preferred but not required (or equivalent experience)
  • 5+ years of experience in customer service leadership, preferably within manufacturing or industrial environments
  • Proven experience with CRM systems (required)
  • Experience with SAP or similar ERP systems in a manufacturing setting (preferred)
  • Strong understanding of order management, production scheduling, and supply chain processes
  • Demonstrated leadership, coaching, and team development skills
  • Excellent communication, problem-solving, and conflict resolution abilities
  • Data-driven mindset with the ability to analyze metrics and implement process improvements
  • Ability to work closely with executive leadership and influence strategic decisions
  • Experience managing customer expectations in environments with variable lead times or custom production

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