Executive Information Technology Networking Jobs in Texas

Title: Executive IT Support Engineer
Location: Austin, TX (100% Onsite)
Contract-to-Hire | 6-12 Month Initial Engagement

Global Data Center Services company is seeking an experienced Executive IT Support Engineer to provide dedicated, white-glove technology support to senior executives and executive assistants. This is a highly visible role supporting C-suite leadership, requiring exceptional technical expertise, executive presence, discretion, and a proactive approach to service.

Based onsite at the company's Austin headquarters, this individual will serve as a trusted technology partner to executive leadership, ensuring seamless technology experiences in the office, during travel, and in high-profile meeting environments.

What You'll Do

• Deliver high-touch, white-glove IT support to C-suite executives, senior leaders, and executive assistants.
• Resolve technology issues quickly and discreetly with minimal disruption to executive productivity.
• Provide support for laptops, mobile devices, collaboration tools, conferencing platforms, and executive meeting technologies.
• Manage and support Apple and Windows devices, including deployment, configuration, troubleshooting, and lifecycle management.
• Support executive conference rooms, boardroom technology, video conferencing systems, and audiovisual equipment.
• Troubleshoot Microsoft 365 applications, network connectivity, VPN access, remote access solutions, and printing technologies.
• Coordinate with IT infrastructure, engineering, service desk, and vendor teams to ensure timely issue resolution.
• Maintain executive hardware inventory, asset tracking, refresh schedules, and device management processes.
• Anticipate executive technology needs and proactively implement solutions before issues impact business operations.
• Provide support during executive meetings and special events when required.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• 5+ years of hands-on IT support experience.
• 2+ years supporting executives, VIP users, or senior leadership teams.
• Strong experience supporting Apple products and macOS environments.
• Experience supporting executive conference room technology and collaboration platforms.
• Advanced knowledge of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and OneNote.
• Experience with Active Directory and Azure Active Directory administration.
• Strong understanding of IT service management processes and ITIL-based support practices.
• Experience supporting mobile devices, including iOS and Android.
• Ability to troubleshoot networking, VPN, remote access, and connectivity issues.
• Excellent written and verbal communication skills with the ability to interact confidently with executive stakeholders.

Preferred Qualifications

• Experience with Microsoft Intune, Windows Autopilot, and endpoint management.
• Knowledge of Azure administration and Exchange Online.
• Experience with ServiceNow or other ITSM platforms.
• Experience supporting Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and executive AV environments.
• PowerShell scripting and automation experience.

What Makes You Successful

• Executive-level communication and interpersonal skills.
• Professionalism, discretion, and sound judgment when working with senior leadership.
• Strong customer-service mindset with a proactive approach to problem solving.
• Ability to remain calm and effective in high-pressure situations.
• Exceptional attention to detail and organizational skills.
• Strong collaboration skills and the ability to work across technical and business teams.

Additional Details

• Location: Austin, TX (Google Sail Tower)
• Schedule: Monday-Friday, standard business hours, with occasional after-hours support as needed
• Travel: Up to 25%
• Employment Type: Contract-to-Hire
• Expected Contract Duration: 6-12 months before potential conversion
• Work Environment: 100% onsite

This is an outstanding opportunity for an IT professional who thrives in a high-touch executive support environment and enjoys serving as a trusted technology advisor to senior leadership.