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Executive Customer Service Jobs in Remote, OR (NOW HIRING)

Sapiens

Account Executive

OR · On-site +1

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Aptyx

Executive Assistant

Myrtle Point, OR · Remote

$70K - $80K/yr

... internal meetings, customer appointments, conferences, and company events.Prioritize meeting ... Consistent follow-through, timely communication, and strong stakeholder service.Improved ...

Aptyx

Executive Assistant

OR · On-site +1

$70K - $80K/yr

Manage complex calendars for Aptyx executives, including internal meetings, customer appointments ... Consistent follow-through, timely communication, and strong stakeholder service. * Improved ...

Agfa

Director, Information Security

OR · Remote

Serve as an executive customer-facing security leader, engaging directly with clients to articulate ... products, and services great. We offer a rewarding career in a field that impacts lives, the ...

AGFA

Director, Information Security

OR · On-site +1

Serve as an executive customer-facing security leader, engaging directly with clients to articulate ... products, and services great. We offer a rewarding career in a field that impacts lives, the ...

AGFA

Account Executive

OR · On-site +1

... services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing ... Ensure customer satisfaction as well as customer credibility and confidence in Agfa by developing ...

AGFA

Account Executive

OR · Remote

... services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing ... Ensure customer satisfaction as well as customer credibility and confidence in Agfa by developing ...

Atos

SAP Specialized Sales Executive

OR · Remote

SAP Specialized Sales Executive We are seeking a highly motivated SAP Specialized Salesperson, i.e ... Find out more on our CSR commitment. Choose your future. Choose Atos.

New

Project Sapiens

Sales Executive, L&A

OR · Remote

Remote This Sales Executive is responsible for generating new insurance software sales and services ... Ensure data is entered into the Sales CRM system timely and accurately Skills & Requirements * A ...

Sapiens

Sales Executive, L&A

OR · On-site +1

Remote This Sales Executive is responsible for generating new insurance software sales and services ... Ensure data is entered into the Sales CRM system timely and accurately Skills & Requirements * A ...

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All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Remote, OR

Executive Customer Service information

See Remote, OR salary details

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How much do executive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for executive customer service in Remote, OR is $30.62, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $38.89 per hour, depending on experience, location, and employer.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the most commonly searched types of Customer Service jobs in Remote, OR?

The most popular types of Customer Service jobs in Remote, OR are:

What cities near Remote, OR are hiring for Executive Customer Service jobs?

Cities near Remote, OR with the most Executive Customer Service job openings:

Executive Customer Service jobs near you

Executive Assistant / Board Liaison

Waterfall Community Health Center

North Bend, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
The Executive Assistant / Board Liaison provides high-level administrative and operational support to the Chief Executive Officer (CEO) and serves as the primary coordinator for Board of Directors governance and operations. This role ensures effective executive workflow, seamless board engagement, and compliance with federal and state requirements, including those established by the Health Resources and Services Administration and the Oregon Health Authority.
The position requires exceptional organization, discretion, and attention to detail, with the ability to manage sensitive information, coordinate complex processes, and support governance functions in a Federally Qualified Health Center (FQHC) environment.
Essential Responsibilities: Executive & Board Support & Coordination
Executive Support
  • Provide comprehensive administrative support to the CEO, including calendar management, meeting coordination, correspondence, and prioritization of competing demands
  • Serve as a gatekeeper and liaison between the CEO and internal/external stakeholders
  • Prepare, proofread, and edit executive communications, reports, and presentations
  • Coordinate executive meetings, including agendas, materials, logistics, and follow-up actions
  • Support special projects, strategic initiatives, and organizational priorities as assigned
Board Governance & Liaison Functions
  • Serve as the primary point of contact for the Board of Directors and board committees
  • Coordinate all board and committee meetings, including scheduling, agenda development, and distribution of materials
  • Ensure timely, accurate, and compliant preparation of board packets and supporting documentation
  • Record and maintain official board minutes and governance records
  • Track board actions, resolutions, and follow-up items to ensure completion and accountability
  • Support board onboarding, training, and ongoing education in alignment with governance requirements
  • Coordinate annual board calendar, retreats, and strategic planning sessions
Governance Compliance & Documentation
  • Maintain board governance documents, including bylaws, policies, committee charters, and rosters
  • Ensure board operations align with FQHC governance requirements and regulatory expectations under HRSA
  • Support compliance with public meeting requirements and applicable Oregon regulations, as appropriate
  • Maintain document management systems to ensure version control, accessibility, and audit readiness
  • Assist in preparation for audits, operational site visits, and compliance reviews
Communication & Coordination
  • Facilitate clear and consistent communication between executive leadership, the board, and organizational stakeholders
  • Collaborate with leadership to ensure board materials reflect organizational priorities, compliance requirements, and strategic goals
  • Coordinate cross-functional input for board reporting, presentations, and updates
  • Support internal communications as needed to reinforce alignment between governance and operations
Administrative & Operational Support
  • Manage confidential information with a high degree of discretion and professionalism
  • Oversee logistics for executive and board meetings, including virtual and in-person coordination
  • Maintain organized records, filing systems, and tracking tools
  • Support quality improvement and process enhancement initiatives related to executive and governance operations
  • Perform other duties as assigned

Essential Responsibilities: ORGANIZATIONAL TEAM MEMBER
  • Participate in quality and organizational process improvement activities when requested
  • Support and contribute to effective safety, quality, and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities
  • Openly, clearly, and respectfully share and receive information, opinions, concerns, and feedback in a supportive manner
  • Work collaboratively by mentoring new and existing co-workers, building bridges, and creating rapport with team members across the organization
  • Provide excellent customer service to all internal and external customers, which includes team members, patients, students, visitors, and vendors, by consistently exceeding the customer's expectations
  • Advance personal knowledge base by pursuing continuing education to enhance professional competence
  • Promote individual and organizational integrity by exhibiting ethical behavior to maintain high standards
  • Represent organization at meetings and conferences as applicable

Knowledge, Skills, & Abilities:
  • Critical attention to detail for accuracy, timeliness, and organization of assigned work
  • Ability to report to work as scheduled, and willingness to work a flexible schedule when needed
  • Proficient in databases, Microsoft Office Suite and Windows Operating System (OS)
  • Knowledge and understanding of how the positions' responsibilities contribute to the department and company goals and mission
  • Knowledge of federal and state laws including OSHA, HIPAA, Waste Fraud and Abuse
  • Training in, awareness and understanding of equity, diversity, inclusion, and the equity lens: ability to analyze the unfair benefits and/or burdens within a society or population by understanding the social, political, and environmental contexts of policies, programs, and practices
  • A respectful and friendly demeanor, with a non-judgmental approach
  • Ability to maintains high standards for data quality and reporting
  • Ability to follow structured workflows and ensure consistency in HR operations
  • Ability to handles sensitive information with discretion
  • Ability to provides responsive, clear support to employees and managers
  • Understanding of regulatory and policy requirements
  • Ability to handle stress and sensitive situations effectively while projecting professionalism
  • Ability to communicate professionally, both conversing and written
  • Ability to work with diverse populations and interact with people of differing personalities and backgrounds
  • Sensitive to economic considerations, human needs and aware of how one's actions may affect others
  • Poised; maintains composure and sense of purpose

Requirements
Qualifications, Education, & Experience
  • Associate's or Bachelor's degree in Business Administration, Healthcare Administration, or related field (or equivalent experience)
  • 3-5 years of executive administrative support experience, preferably supporting senior leadership or a board of directors
  • Demonstrated ability to manage complex schedules, priorities, and confidential information
  • Experience supporting audits, compliance reviews, or board reporting processes
  • Experience coordinating board or governance functions strongly preferred
  • Experience in a healthcare setting, preferably an FQHC or community health center strongly preferred
  • Familiarity with HRSA Health Center Program governance requirements strongly preferred
  • Knowledge of Oregon public meeting laws and nonprofit governance practices strongly preferred

Licensures/Certifications:
  • Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
  • Current American Health Association (AHA) Basic Life Support Card (BLS) or within 6 months of hire.

Immunizations Required:
  • TB (test upon hire).

Working Conditions: (Administrative/Office Clerical)
This position must have the ability to remain in a stationary position, often for long periods of time, and occasionally move about inside the office to access office machinery; and frequently communicate and exchange accurate information.
Work Condition: Healthcare Facility
  • Employee generally works within the interior of a healthcare facility office.
  • Employee may travel locally and be responsible for own transportation; out of area travel may be required on occasion.
  • Hours of operations and specific staff scheduling may vary based on operational need.
  • The healthcare facility office environment is clean with a comfortable temperature and moderate noise level.

Exposed to:
  • Healthcare facility cold and heat controls.
  • Close contact with employees and the public, in a healthcare facility.
  • Potential exposure to communicable diseases.
  • Potential exposure to escalated or angry patients.

Machines, equipment, tools, and supplies used:
  • Constantly operates a computer and other office productivity machinery, such as postage machine, fax, copier, calculator, multi-line telephone system, scanner.
  • May answer a high volume of telephone calls, complete documentation, and use computer programs to either obtain or record information.
  • May be required to use standard precautions due to threat of exposure to blood and bodily fluids.

Multiple Duties: Must be able to work under conditions of frequent interruption and be able to stay on task.
Benefits:
  • Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start).
  • 7 Paid Holidays (You must be scheduled to work the holiday to qualify for holiday pay).
  • Medical/Dental/Vision (100% employer paid).
  • 401K Retirement Plan (6% match).
  • Options for long-term disability.
  • $50,000 Life Insurance Policy (options for additional voluntary life).
  • Additional Voluntary Critical Illness, Accident, and Hospital Indemnity coverage is available.
  • Employee Assistance Program (EAP).
  • Downtown Health and Fitness gym membership discount.
  • Headspace Care employer paid membership.

Other Information:
This job description is intended to provide only basic guidelines for meeting job requirements. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of Waterfall Clinic employees. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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