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Executive Customer Service Jobs in Addison, TX (NOW HIRING)

NTT DATA Services

Events Specialist Advisor

Plano, TX · On-site

... Services Marketing Leader and is a strategic lead for executive customer engagements with key responsibility for managing the end-to-end briefing experience. This role partners closely with sales ...

NTT DATA Services

Events Specialist Advisor

Plano, TX · On-site

... Services Marketing Leader and is a strategic lead for executive customer engagements with key responsibility for managing the end-to-end briefing experience. This role partners closely with sales ...

NTT DATA Services

Events Specialist Advisor

Plano, TX · On-site

... Services Marketing Leader and is a strategic lead for executive customer engagements with key responsibility for managing the end-to-end briefing experience. This role partners closely with sales ...

Riverside Payments

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Customer Service Sales Associate

Plano, TX · On-site

$75K - $95K/yr

We're changing our community and want you to be a part of our Customer Service & Sales Associate ... We're changing our community and want you to be a part of our Account Executive team. We'll set you ...

Riverside Payments

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Customer Service Sales Associate

Irving, TX · On-site

$75K - $95K/yr

We're changing our community and want you to be a part of our Customer Service & Sales Associate ... We're changing our community and want you to be a part of our Account Executive team. We'll set you ...

Riverside Payments

Be Seen First

Customer Service Sales Associate

Garland, TX · On-site

$75K - $95K/yr

We're changing our community and want you to be a part of our Customer Service & Sales Associate ... We're changing our community and want you to be a part of our Account Executive team. We'll set you ...

NTT DATA, Inc.

Events Specialist Advisor

Plano, TX · On-site

$100 - $154/hr

... Services Marketing Leader and is a strategic lead for executive customer engagements with key responsibility for managing the end-to-end briefing experience. This role partners closely with sales ...

Ecruit

Customer Sales Executive

Fort Worth, TX · On-site

$84K - $120K/yr

Customer Sales Executive / Sales Representative - Fort Worth, TX Location: Fort Worth, TX 76116 Pay ... Building long-term relationships based on trust, service and results * Taking part in ongoing ...

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Showing results 21-40

All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Addison, TX

Executive Customer Service information

See Addison, TX salary details

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How much do executive customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for executive customer service in Addison, TX is $29.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $37.69 per hour, depending on experience, location, and employer.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the most commonly searched types of Customer Service jobs in Addison, TX?

The most popular types of Customer Service jobs in Addison, TX are:

What cities near Addison, TX are hiring for Executive Customer Service jobs?

Cities near Addison, TX with the most Executive Customer Service job openings:

Executive Customer Service jobs near you
Infographic showing various Executive Customer Service job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,717 per year, or $29.7 per hour.

Customer Service Representative - Addison

Black Forest Ventures

Addison, TX • On-site

$15.50 - $21/hr

Full-time

Re-posted 5 days ago

Job description

Description

Position Summary

The CSR is responsible for a full range of concierge services to clients, including but not limited to, arranging hotel reservations, rental car requests and reservations, processing in-flight catering requirements, and overseeing aircraft servicing requests.

Essential Duties and Responsibilities

  • Serve as the first point of contact to clients by welcoming, assisting, and directing visitors.
  • Qualify for and maintain Airport SIDA (where applicable) and valid driver’s license.
  • Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
  • Answer phone calls in a professional courteous manner and processes request efficiently.
  • Prepare and process invoices with accuracy.
  • Utilize and maintain directories and reference materials.
  • Greet aircraft upon arrival and departure to assist arriving passengers and crew members.
  • Operate vehicles and golf carts.
  • Maintain friendly demeanor and professional attire in accordance with current standards.
  • Maintain a clean and orderly reception area, keep flightline free of FOD and safety hazards.
  • Assist flight crew in with ramp-side services.
  • Coordinate conference room scheduling and setup for various events and executive conferences.
  • Communicate clearly and concisely using two-way radios to relay messages internally and externally.
  • Restock supplies as needed.
  • Accurately maintain valet parking areas and status boards.
  • Ensure all passenger vehicles are thoroughly cleaned and prepared prior to pick-up.
  • Actively participate in Galaxy FBO Safety Management System.
  • Comply with all Galaxy Standard Operating Procedures (SOP’s).
  • Observe all safety, environmental and general housekeeping rules and policies.
  • Complete and maintain all applicable required training.
  • Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities

  • Ability to interact with professionalism and discretion with clientele.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Ability to handle customer demands and crisis with poise.
  • Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client.
  • Ability to work in a team driven environment.

Experience and Education

  • High school diploma or equivalent (GED)
  • 1-3 years of customer service experience
  • Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
  • Valid driver’s license.
  • Experience using software programs such as TotalFBO and FlightBridge, preferred.
  • Experience with flight scheduling/dispatching in part 91 or 135 operation, preferred.

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