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Executive Call Center Manager Jobs in Racine, WI

Rehlko, LLC

Lead Conversion Manager

Milwaukee, WI · On-site +1

... and management, and clean energy solutions that serve a broad spectrum of OEM, residential ... call center, AI conversations), individual lead channels, geographies and dealers. Create executive ...

Rehlko, LLC

Lead Conversion Manager

Milwaukee, WI

From these analyses, the Lead Conversion Manager will work with the Director of Lead Conversion to ... call center, AI conversations), individual lead channels, geographies and dealers. Create executive ...

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All JobsCall Center JobsExecutive Call Center Manager JobsExecutive Call Center Manager Jobs in Racine, WI

Executive Call Center Manager information

See Racine, WI salary details

$27.7K

$59.9K

$102.7K

How much do executive call center manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for executive call center manager in Racine, WI is $59,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $70,300.00 per year, depending on experience, location, and employer.

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

How much do executive call center managers make in the US?

Executive call center managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.

Why do people quit executive call center manager jobs?

People often leave executive call center manager roles due to high stress, long working hours, and pressure to meet performance targets. Job dissatisfaction can also stem from limited advancement opportunities, inadequate support, or burnout from managing large teams and complex customer issues.

What are popular job titles related to Executive Call Center Manager jobs in Racine, WI?

For Executive Call Center Manager jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Executive Call Center Manager jobs in Racine, WI look for?

The top searched job categories for Executive Call Center Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Executive Call Center Manager jobs?

Cities near Racine, WI with the most Executive Call Center Manager job openings:

Executive Call Center Manager jobs near you
Infographic showing various Executive Call Center Manager job openings in Racine, WI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,855 per year, or $28.8 per hour.

Customer Care Associate - Call Center

Equiniti

Milwaukee, WI • On-site

$20/hr

Full-time

Posted 12 days ago

Equiniti rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Management Level
I
Location: Onsite in either Milwaukee, WI or Mendota Heights, MN
Temporary Assignment: 6-9 months, Full-time hours
EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.
Role Summary
The Customer Care Associate is a vital member of our Customer Experience team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
  • Phone interactions 100% of time in role with shareowners, their representatives, and the investment community supporting activities against share positions
  • Inquires received range from simple to complex and pertain to assisting shareowners and other callers with account related service
  • Baseline knowledge of the Financial Services industry would be helpful, but not necessary
  • Responds to phone inquiries in a timely, efficient, and professional manner by providing resolution within established standards.
  • Candidates must be comfortable using technology working in multiple systems at the same time
  • Performs research during and after calls as needed to resolve problems and inquiries
  • May act as a back-up for inquiries from higher revenue and contractual clients
  • Document call notes ensuring key data is accurately captured in system
  • Representatives must maintain required performance metrics:
    • Call quality
    • Productivity
    • Adherence to schedule
    • Risk and Compliance requirements

Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviors:
  • One year of high-touch call center experience
  • Must be flexible regarding both schedule and daily duties
  • Excellent communication skills and phone etiquette
  • Overtime hours may be required based on business needs with advance notice
  • Fast-paced environment requiring multi-tasking abilities and collaboration
  • A desire and capacity to learn more about the world of financial services
  • High School diploma or equivalent

Compensation
  • $20.00 hourly

Equal Opportunity Statement
We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.
Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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