... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
... Executive Leadership, and ensures conference room and audio-visual technologies are fully ... engineering experience within an enterprise IT environment. * Experience supporting executive ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaborate with engineering, design and project management teams to provide solutions. * Participating in exceptional ongoing educational opportunities at our new million-dollar training center and ...
Collaboration Technology Technician
Memphis, TN · On-site
$22 - $38.50/hr
... of A/V equipment, including loaner equipment, new installations, and storage areas. * Performing routine preventative maintenance. * Work with AV Engineering and leadership groups to assess ...
Collaboration Technology Technician
Memphis, TN · On-site
$22 - $38.50/hr
... of A/V equipment, including loaner equipment, new installations, and storage areas. * Performing routine preventative maintenance. * Work with AV Engineering and leadership groups to assess ...
Executive Assistant
Antioch, TN · On-site
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
Executive Assistant
Antioch, TN · On-site
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
Executive Assistant
Antioch, TN · On-site
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
Executive Assistant
Antioch, TN · On-site
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
Executive Assistant
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
Executive Assistant
$18 - $25/hr
... A/V needs. * Acting as primary contact for all attendees, guest speakers, and hotel staff, both ... Assisting executive with personal appointments, reservations, errands, purchases, family trips, and ...
AV Installation and Maintenance Technician
Nashville, TN · On-site
$20 - $26.50/hr
... A/V situations and status with AV Engineering department directors - Maintains high-level of knowledge regarding the company's products and communicates properly to guests - Adhere to all TC ...
AV Installation and Maintenance Technician
Nashville, TN · On-site
$20 - $26.50/hr
... A/V situations and status with AV Engineering department directors - Maintains high-level of knowledge regarding the company's products and communicates properly to guests - Adhere to all TC ...
AV Installation and Maintenance Technician
$20 - $26.50/hr
... A/V situations and status with AV Engineering department directors - Maintains high-level of knowledge regarding the company's products and communicates properly to guests - Adhere to all TC ...
AV Installation and Maintenance Technician
$20 - $26.50/hr
... A/V situations and status with AV Engineering department directors - Maintains high-level of knowledge regarding the company's products and communicates properly to guests - Adhere to all TC ...
Program Instructor - Visual Arts
Murfreesboro, TN · On-site
$15.85/hr
The Program Instructor is responsible for assisting, in a leadership role, with programming in the ... Operates, utilizes, and maintains inventory of audio/visual equipment, program equipment, and ...
Program Instructor - Visual Arts
Murfreesboro, TN · On-site
$15.85/hr
The Program Instructor is responsible for assisting, in a leadership role, with programming in the ... Operates, utilizes, and maintains inventory of audio/visual equipment, program equipment, and ...
Executive Audio Visual Programmer information
What are the key skills and qualifications needed to thrive as an executive audio visual programmer?
What is an executive audio visual programmer?
What is the difference between Executive Audio Visual Programmer vs Audio Visual Technician?
| Aspect | Executive Audio Visual Programmer | Audio Visual Technician |
|---|---|---|
| Credentials | Typically requires a degree in AV technology, computer science, or related field; certifications like CTS are common | Often has technical certifications or vocational training in AV systems |
| Work Environment | Designs and programs complex AV systems in corporate, conference, or event settings | Sets up, operates, and maintains AV equipment during events or installations |
| Employer & Industry Usage | Used by corporations, event companies, and AV integrators for system programming and integration | Employed by AV service providers, venues, and event organizers for on-site support |
While both roles involve AV technology, the Executive Audio Visual Programmer focuses on designing and programming complex AV systems, whereas the Audio Visual Technician handles installation, operation, and maintenance of AV equipment during events. The programmer's role is more technical and design-oriented, often requiring higher-level certifications and education.
What are some common challenges faced by an executive audio visual programmer when integrating new technologies into existing systems?
Genesco rating
5.4
Based on 32 frontline employees who took The Breakroom Quiz
75th of 104 rated fashion retailers
Job description
The Ideal Candidate The Service Engineer II provides intermediate-level technical support and engineering services across assigned technology domains. This role serves as an escalation point for technical issues, supports implementation of enterprise technology solutions, and partners with internal and external support teams to ensure exceptional service delivery. In addition to supporting end-user computing, network infrastructure, systems, cloud platforms, and other enterprise technologies as assigned, this role serves as the primary technical liaison for the outsourced Corporate Service Desk, provides white-glove support for Executive Leadership, and ensures conference room and audio-visual technologies are fully operational for key business meetings.
How You Will Make an Impact Provide second-level technical support and serve as the primary escalation point for Level I support and offshore service desk personnel. Serve as the Genesco subject matter expert (SME) supporting the outsourced Corporate Service Desk partner and assist with day-to-day operational issues. Diagnose and resolve moderately complex technical issues across supported technologies.
Support the deployment, configuration, maintenance, and optimization of infrastructure and end-user systems. Participate in project implementations, upgrades, and technology rollouts. Analyze recurring issues and recommend operational and technical improvements.
Deliver white-glove technical support for Executive Leadership, C-Suite, and designated VIP users while maintaining the highest level of professionalism, discretion, and confidentiality. Provide support, troubleshooting, and operational readiness for conference room and executive meeting room audio-visual technologies, including Microsoft Teams Rooms, Zoom Rooms, and related collaboration platforms. Ensure conference room technology is fully functional for executive meetings and other critical business events.
Maintain compliance with security, governance, and service management requirements. Contribute to technical documentation, knowledge base articles, and continuous process improvements. Mentor and provide technical guidance to offshore service desk personnel to improve service quality and issue resolution.
Experience and Skills You'll Need to Have Bachelor's degree or equivalent combination of education and experience. 2-5 years of technical support or engineering experience within an enterprise IT environment. Experience supporting executive leadership and VIP users.
Experience working with outsourced service desk providers. Strong customer service, interpersonal, and communication skills with the ability to interact professionally with all levels of the organization. Experience supporting Microsoft Teams Rooms, Zoom Rooms, and conference room AV technologies.
Working knowledge of Crestron room control systems preferred. Understanding of IT service management processes, SLAs, and incident management. Ability to troubleshoot complex technical issues and serve as a technical escalation resource.
Preferred Qualifications Experience supporting executive or VIP environments. ITIL, HDI, Microsoft, or other relevant technical certifications. Experience mentoring technical support teams or offshore service desk personnel.
Additional Position Requirements Ability to provide on-site support for executive meetings and conference room technology. Ability to maintain a high level of professionalism, discretion, and confidentiality when supporting executive leadership. #LI-LC1 Apply.
About Genesco
Sourced by ZipRecruiter
Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US
Year founded
1924