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Excursion Jobs (NOW HIRING)

Westgate Resorts

Adventure & Excursion Lead

Gatlinburg, TN · On-site

$15.25 - $17.75/hr

As Adventure & Excursion Lead, you will: * Plan, organize, and lead a variety of excursions and activities for resort guests, ensuring safety and enjoyment * Provide informative and engaging ...

Westgate Resorts

Adventure & Excursion Lead

Gatlinburg, TN

$15.25 - $17.75/hr

As Adventure & Excursion Lead, you will: * Plan, organize, and lead a variety of excursions and activities for resort guests, ensuring safety and enjoyment * Provide informative and engaging ...

Westgate Resorts

Adventure & Excursion Lead

Gatlinburg, TN · On-site

$15.25 - $17.75/hr

As Adventure & Excursion Lead, you will: * Plan, organize, and lead a variety of excursions and activities for resort guests, ensuring safety and enjoyment * Provide informative and engaging ...

Red Hospitality & Leisure

$17/hr

The Cruise Ship Excursion Guide is ultimately responsible for guiding guests of Cruise Ship Excursions executed by RED Hospitality and Leisure. The scope of responsibility will include, but is not ...

American Cruise Lines

Excursions Director

Sandy, UT · On-site

Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware. * Manage launch boat operations with the Mate. * Coordinate weekly office inventory.

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Excursion information

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$11

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How much do excursion jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for excursion in the United States is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.31 per hour, depending on experience, location, and employer.

What is an excursion coordinator?

Excursion coordinators are professionals who organize and manage trips, tours, or outings for groups, often in the context of travel agencies, cruise ships, or educational institutions. They handle logistics such as planning itineraries, arranging transportation, securing permits, and ensuring safety for participants. Their goal is to provide a seamless and enjoyable experience while addressing any issues that may arise during the excursion. Excursion coordinators often act as the main point of contact between clients and service providers.

What are the key skills and qualifications needed to thrive as an excursion manager?

To thrive as an Excursion Manager, you need strong organizational skills, destination knowledge, and experience in hospitality or tourism, often supported by a degree in tourism management or a related field. Familiarity with booking systems, itinerary planning software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and leadership are soft skills that distinguish top performers in this role. These skills are crucial for ensuring seamless travel experiences, guest satisfaction, and effective coordination with vendors and teams.

What is the difference between Excursion vs Tour Guide?

AspectExcursionTour Guide
CredentialsOften requires basic knowledge of destinations, sometimes certifications in tourismTypically requires certification or licensing, strong knowledge of history and attractions
Work EnvironmentGroup trips, outdoor settings, travel-focusedOn-site or walking tours, indoor and outdoor settings, interactive
Industry UsageUsed to describe short trips or outingsRefers to the person leading the tour

While an excursion refers to a short trip or outing, a tour guide is the person who leads and narrates such trips. Excursions are the activities or trips themselves, whereas tour guides facilitate and enhance the experience by providing information and ensuring safety.

What are some common challenges faced by excursion coordinators, and how can they be effectively managed?

Excursion coordinators often face challenges such as managing logistics for large groups, ensuring safety compliance, and adapting to last-minute changes in schedules or weather. Effective management involves thorough planning, maintaining clear communication with vendors and participants, and having contingency plans in place. Building strong relationships with local partners and staying organized can help prevent common issues and ensure a smooth, enjoyable experience for all involved.
More about Excursion jobs
What cities are hiring for Excursion jobs? Cities with the most Excursion job openings:
What are the most commonly searched types of Excursion jobs? The most popular types of Excursion jobs are:
What states have the most Excursion jobs? States with the most job openings for Excursion jobs include:
What job categories do people searching Excursion jobs look for? The top searched job categories for Excursion jobs are:
Excursion jobs near you
Infographic showing various Excursion job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,498 per year, or $17.1 per hour.

Adventure & Excursion Lead

Westgate Resorts

Gatlinburg, TN • On-site

$15.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Westgate Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

13th of 21 rated holiday rentals

Job description

Company Description
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Westgate Resorts is seeking an enthusiastic and experienced Excursion Captain to lead and manage our resort's adventure and tour activities. The ideal candidate will be passionate about delivering exceptional guest experiences, have extensive knowledge of local attractions, and possess strong leadership skills.
As Adventure & Excursion Lead, you will:
  • Plan, organize, and lead a variety of excursions and activities for resort guests, ensuring safety and enjoyment
  • Provide informative and engaging commentary during tours, sharing knowledge about local history, culture, and points of interest
  • Ensure all excursions comply with safety regulations and company policies
  • Train and supervise excursion staff, ensuring high standards of service and professionalism
  • Handle guest inquiries, complaints, and feedback, resolving issues promptly and effectively
  • Collaborate with the resort's management team to develop new and innovative excursion offerings
  • Maintain and manage excursion equipment, ensuring it is in excellent working condition
  • Keep accurate records of excursion bookings, attendance, and guest feedback
  • Assist in marketing and promoting excursions to guests, maximizing participation and revenue

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
  • High school diploma or equivalent; a degree in hospitality, tourism, or a related field is preferred
  • Proven experience in leading tours or outdoor activities, preferably in a resort setting
  • Strong leadership and interpersonal skills with the ability to motivate and manage a team
  • Excellent communication skills, with the ability to engage and entertain guests
  • Knowledge of local attractions, history, and culture
  • Ability to handle multiple tasks and work in a fast-paced environment
  • CPR and First Aid certification (or willingness to obtain)
  • Ability to work flexible hours, including weekends and holidays
  • A valid driver's license and a clean driving record

Additional Information
Why Westgate?
  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

What Westgate Resorts employees say

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982

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