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Exclusive Resorts Jobs (NOW HIRING)

Exclusive Resorts LLC

Seasonal Concierge, Vail

Vail, CO · On-site

$21 - $23/hr

The Exclusive Resorts Concierge is responsible to be the service provider for Exclusive Resorts members by communicating with members to make all pre-arrival arrangements, conducting internal and ...

Exclusive Resorts

Full Stack Engineer

Denver, CO

As a Full Stack Engineer at Exclusive Resorts, you'll build and maintain the digital products that power a world-class private vacation club. That means working across the full stack-front-end ...

Exclusive Resorts LLC

Full Stack Engineer

Denver, CO · On-site

$75K - $85K/yr

As a Full Stack Engineer at Exclusive Resorts, you'll build and maintain the digital products that power a world-class private vacation club. That means working across the full stack--front-end ...

Virtuoso, Ltd.

Sr. Director, Hotels & Resorts

Manhattan, NY · On-site

$170K - $185K/yr

... with exclusive amenities, rare experiences and privileged access. Annual sales of (U.S.) $35 ... The Sr. Director, Hotels & Resorts is responsible for defining the long-term vision, strategy, and ...

Virtuoso, Ltd.

Sr. Director, Hotels & Resorts

Chicago, IL · Remote

$170K - $185K/yr

... with exclusive amenities, rare experiences and privileged access. Annual sales of (U.S.) $35 ... The Sr. Director, Hotels & Resorts is responsible for defining the long-term vision, strategy, and ...

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Exclusive Resorts information

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$13

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How much do exclusive resorts jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for exclusive resorts in the United States is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $16.11 per hour, depending on experience, location, and employer.

What are Exclusive Resorts and what do they do?

Exclusive Resorts is a private, members-only vacation club that provides access to a curated portfolio of luxury residences and experiences in top destinations around the world. Members pay an initiation fee and annual dues to access these properties, which offer high-end amenities, personalized service, and unique travel opportunities. The club aims to deliver a consistent, high-quality vacation experience tailored to its members' preferences, making it an appealing option for affluent travelers seeking exclusivity and convenience. Exclusive Resorts manages everything from trip planning to on-site concierge services, ensuring a seamless and luxurious getaway.

What are the key skills and qualifications needed to thrive as an Exclusive Resorts Concierge, and why are they important?

To thrive as an Exclusive Resorts Concierge, you need strong organizational abilities, exceptional customer service skills, and experience in hospitality or luxury travel. Familiarity with reservation software, CRM systems, and local vendor networks is typically required. Outstanding interpersonal communication, discretion, and problem-solving abilities set top performers apart. These skills are crucial for delivering personalized, seamless experiences that exceed the expectations of high-end clientele.

What is the difference between Exclusive Resorts vs Concierge?

FeatureExclusive ResortsConcierge
Primary RoleLuxury vacation property management and exclusive client servicesPersonalized service coordination for clients' travel and lifestyle needs
Work EnvironmentHigh-end resorts, private residences, luxury travel settingsHotels, private clubs, luxury service firms
Required CredentialsHospitality experience, customer service skills, sometimes luxury hospitality certificationsCustomer service background, communication skills, hospitality or travel industry knowledge

Exclusive Resorts focuses on managing luxury vacation properties and providing exclusive experiences, while Concierges offer personalized services to assist clients with travel, dining, and lifestyle arrangements. Both roles require excellent customer service skills and familiarity with luxury environments, but their core functions differ in scope and daily tasks.

What are some of the unique challenges faced by team members working at Exclusive Resorts, and how can they best prepare for them?

Team members at Exclusive Resorts often work with a high-profile clientele who expect exceptional service and personalized experiences. This environment can be fast-paced and requires excellent attention to detail, adaptability, and strong communication skills. Employees may face challenges in meeting diverse guest expectations and managing last-minute requests, but success comes from proactive problem-solving and collaborating closely with other departments, such as concierge, housekeeping, and guest services. Building strong relationships with both guests and colleagues is key to thriving in this role.
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Exclusive Resorts jobs near you
Seasonal Concierge, Vail

Seasonal Concierge, Vail

Exclusive Resorts LLC

Vail, CO • On-site

$21 - $23/hr

Part-time

Posted 18 days ago

Job description

JOB SUMMARY:

The Exclusive Resorts Concierge is responsible to be the service provider for Exclusive Resorts members by communicating with members to make all pre-arrival arrangements, conducting internal and external correspondence with members, and establishing and managing numerous relationships with suppliers such as activity companies, restaurants, and transportation companies.

We anticipate full-time employment (40 hours per week) during the peak winter and summer months, with part-time hours during the off-season months.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Plan itinerary/activities and reservations in advance for all arriving members.
  • Respond to communication from members, the Company, and its affiliates, within 24 hours of delivery
  • Handle and facilitate pre-arrival grocery requests and site delivery (as requested by members) to ensure member requests are met.
  • Before every guest’s arrival, the Concierge will visit the residence and ensure everything is in condition according to the rules and regulations of Exclusive Resorts.
  • Provide orientation to the residence(s) and services for members upon arrival at residence(s).
  • Provide professional and courteous service to members related to their use of the property and enjoyment of surrounding attractions.
  • Manage and coordinate Special Events for member requested Special Events.
  • Conduct tours of units as a representative of Exclusive Resorts for prospective members.
  • Ensure all housekeeping standards are met and maintained according to the rules and regulations of Exclusive Resorts.

QUALIFICATIONS:

  • College Degree preferred.
  • Minimum of two years’ experience in a luxury hotel preferred.
  • Minimum of two years’ experience in customer service.
  • Excellent telephone etiquette.
  • Exceptional guest recovery skills.
  • Enjoy interacting with people in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Must possess a positive attitude.
  • Must be willing to participate in a learning environment.
  • Must integrate company values throughout all interactions.
  • Must be able to quickly adapt to effectively using new software products.
  • Must be dependable and available to work within the resort on weekends, nights, and/or holidays based on business demands.

Physical Requirements:

Must be able to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.