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Excellence Manager Jobs in Michigan (NOW HIRING)

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

District Manager

Detroit, MI · On-site

$109K/yr

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

District Manager

Detroit, MI · On-site

$109K/yr

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

Training 4 Excellence Leader Join the team behind iconic brands like Huggies, Kleenex, Cottonelle ... The incumbent reports directly to the site Continuous Improvement and Capabilities Manager; and ...

The Director, MLR Excellence & Digital Enablement leads BD's transformation of Medical, Legal, and ... Digital product and platform management * Change leadership and technology adoption * Agile ...

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Excellence Manager information

What is the difference between Excellence Manager vs Quality Assurance Manager?

AspectExcellence ManagerQuality Assurance Manager
CredentialsCertifications in process improvement, Six Sigma, LeanCertifications in quality management, ISO standards, Six Sigma
Work EnvironmentFocus on continuous improvement across departmentsFocus on product/service quality and compliance
Employer & Industry UsageUsed in manufacturing, healthcare, service industriesCommon in manufacturing, software, healthcare
Primary FocusOperational excellence and process optimizationProduct quality and defect reduction

While both roles aim to improve organizational performance, the Excellence Manager concentrates on overall process efficiency and continuous improvement, whereas the Quality Assurance Manager emphasizes maintaining product and service quality standards.

What is the role of an excellence manager?

An excellence manager is responsible for overseeing continuous improvement initiatives within an organization, ensuring processes are efficient and meet quality standards. They often utilize tools like Lean, Six Sigma, or Kaizen and work to optimize operational performance through data analysis and process redesign.

What are popular job titles related to Excellence Manager jobs in Michigan?

For Excellence Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Excellence Manager jobs?

Cities in Michigan with the most Excellence Manager job openings:

District Manager

Public Storage

Detroit, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Public Storage rating

6.9

Company rating: 6.9 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

5th of 29 rated removal and storage companies


Job description

Company Description

Annual Compensation Pay Range: $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

  • Recruit, motivate and retain a dedicated team of customer facing customer front line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues and team-members

BENEFITS:

  • $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
    • Second year bonus potential increase to $20,000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans – we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule
Qualifications

Qualifications & Expectations

  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
  • Proven track record of top tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 5 work Saturday’s per year required during peak season

Additional Information
  • All your information will be kept confidential according to EEO guidelines.
  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

REFDMR0079


What Public Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Public Storage logo

About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

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