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Exam Manager Jobs in Georgia (NOW HIRING)

Career Certified

Operations Manager MCL

Alpharetta, GA · On-site

$115K - $130K/yr

Bachelor's degree required; MBA preferred Years of Experience: 5+ years experience Position Summary The Operations Manager of Exam Pros supports the day-to-day operational execution of Career ...

Bank of America

Business Control Manager

Atlanta, GA

Drive audit and exam readiness, including preparedness assessments, scope alignment, and management support. * Influence effective engagement practices that promote early involvement, transparency ...

Pearle Vision

Optical Retail Manager

Cartersville, GA · On-site

Prioritize exam growth on a daily, weekly, and monthly basis. * Community outreach, i.e. cornea ... Manage gross margin, in accordance with Company standards * Effectively train and develop ...

Coweta County Schools

Assistant Manager/Cafe

Newnan, GA · On-site

$13.75 - $19/hr

ASSISTANT MANAGER POSITION SUMMARY Assist the School Nutrition Manager in the overall operation of ... Exam retakes and additional tests are purchased by the applicant. PROFESSIONAL DEVELOPMENT

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Exam Manager information

What is an exam manager?

Exam Managers are professionals responsible for organizing, coordinating, and overseeing the administration of examinations within educational institutions or certification bodies. Their duties typically include scheduling exams, ensuring compliance with testing policies, coordinating with proctors and faculty, managing exam materials, and addressing any issues that arise during the examination process. They play a crucial role in maintaining the integrity and smooth operation of assessments, often working closely with students, instructors, and administrative staff.

What are the key skills and qualifications needed to thrive as an exam manager?

To thrive as an Exam Manager, you need strong organizational skills, attention to detail, and experience in educational administration, often supported by a relevant degree. Familiarity with exam management software, scheduling systems, and secure assessment platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you coordinate with stakeholders and handle unexpected challenges. These skills ensure the smooth, secure, and fair administration of exams, which is critical for maintaining assessment integrity.

What are some of the main challenges an exam manager may face during large-scale testing periods?

Exam Managers often encounter several challenges during peak testing seasons, such as coordinating logistics for multiple exam venues, ensuring compliance with security protocols, and managing last-minute candidate or staff changes. Effective communication and organization are critical, as Exam Managers must liaise with proctors, academic staff, and IT support to address any unforeseen issues quickly. Staying calm under pressure and having robust contingency plans in place are essential for maintaining a smooth and fair examination process.

What is the difference between Exam Manager vs Test Coordinator?

AspectExam ManagerTest Coordinator
CertificationsTypically requires certifications in exam administration or testing proceduresOften requires certifications in testing or educational administration
Work EnvironmentManages exam logistics, oversees testing centers, ensures securityCoordinates testing schedules, manages test-taker registration, liaises with testing sites
Industry UsageUsed in education, certification bodies, and professional testing organizationsCommon in educational institutions, certification programs, and training providers

While both roles involve overseeing testing processes, the Exam Manager focuses on managing exam logistics and security, whereas the Test Coordinator handles scheduling and registration. Both roles are essential in ensuring smooth exam operations within educational and certification settings.

What are popular job titles related to Exam Manager jobs in Georgia?

For Exam Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Exam Manager jobs in Georgia look for?

The top searched job categories for Exam Manager jobs in Georgia are:

What cities in Georgia are hiring for Exam Manager jobs?

Cities in Georgia with the most Exam Manager job openings:

Exam Manager jobs near you
Infographic showing various Exam Manager job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Manager MCL

Career Certified

Alpharetta, GA • On-site

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Support the day-to-day operational execution of the exam preparation business unit.

  • Produce operational reports, monitor issue resolution, and escalate issues as needed.

  • Coordinate vendor payments, maintain records, and manage chargeback processes.

Job description

Job Description - Operations Manager MCL
Division / Department: Operations
Reports to (position): EVP of Specialized Trades and Product
Level / Grade: General Manager
Location: Alpharetta, GA
Employment Type: Full Time, Exempt
Work Conditions: Office Environment (Onsite)
Travel: Up to 30%
Telecommute: Yes
Minimum Educational Req: Bachelor's degree required; MBA preferred
Years of Experience: 5+ years experience
Position Summary
The Operations Manager of Exam Pros supports the day-to-day operational execution of Career Certified's exam preparation business unit. Reporting to the EVP, this role is responsible for cross-functional coordination, team communication rhythms, vendor and facilities administration, customer issue resolution, and operational reporting.
Essential Functions / Job Responsibilities
Team Communication & Coordination
  • Support daily and weekly team communication rhythms, ensuring alignment across functions.
  • Facilitate cross-functional coordination between content, technology, marketing, and customer support.
  • Serve as a liaison between MCL team members, leadership, and Corporate (Career Certified).
  • Maintain training schedules and coordinate learning opportunities across the team.
  • Foster a positive team culture and serve as a resource for employee concerns and team dynamics.

Reporting & Issue Management
  • Produce daily and weekly operational reports for the General Manager and relevant stakeholders.
  • Ensure timely escalation of issues and accurate status reporting to leadership.
  • Monitor the resolution of customer inquiries and technical issues, ensuring timely responses within established SLAs.

Vendor, Facilities & Financial Administration
  • Coordinate vendor payment processing for operational services (utilities, landscaping, facilities) in partnership with Exam Pros.
  • Maintain accurate records and flag discrepancies to the GM and Finance team as appropriate.
  • Address and manage chargeback resolution processes.

Operational Execution
  • Support execution of go-to-market initiatives by coordinating operational dependencies across teams.
  • Assist in tracking key performance metrics including completion rates, customer satisfaction, and SLA adherence.
  • Coordinate with other Career Certified business units to leverage shared resources, platforms, and operational capabilities.
  • Support compliance with educational regulations, accreditation requirements, and industry standards.
  • Assist in continuous improvement initiatives to enhance operational efficiency and customer experience.

Minimum Requirements
  • 5+ years of progressive operations, business administration, or team coordination experience.
  • Experience in education, test preparation, professional licensing, or related industries preferred.
  • Demonstrated ability to coordinate across multiple functions and manage competing priorities.
  • Experience producing operational reports, tracking KPIs, and escalating issues to leadership.
  • Familiarity with vendor management, facilities coordination, or AP/payment processing a plus.
  • Bachelor's degree required.

Skills Required
  • Strong organizational and project coordination skills with high attention to detail.
  • Clear and professional communication - written, verbal, and across organizational levels.
  • Ability to facilitate team alignment and serve as a trusted point of contact for team concerns.
  • Comfort with operational reporting and translating data into clear, actionable summaries.
  • Customer-centric mindset with commitment to SLA adherence and issue resolution.
  • Collaborative, cross-functional working style with ability to influence without direct authority.
  • Problem-solving orientation with bias for follow-through and accountability.
  • Adaptable and comfortable operating in a dynamic, growth-stage environment.

Technical Skills Required
  • Proficiency in Microsoft 365 Suite (Excel, PowerPoint, Word, Outlook, Teams).
  • Experience with project management tools (Monday.com, Asana, Jira, or similar).
  • Familiarity with CRM or customer support platforms (Salesforce, Zendesk, HubSpot, or similar).
  • Comfort with learning management systems (LMS) and educational technology platforms.
  • Basic financial record-keeping and reporting capabilities.
  • Experience with e-commerce platforms and digital operations preferred.

Supervisory Responsibility
This position supervises directors and managers across product, sales, marketing, curriculum, customer success, and operations for the Exam Pros business unit. Responsible for hiring, developing, and retaining top talent while fostering collaborative, accountable, high-performance culture.
Physical Requirements
No Direct
Internal and External Interaction
This position regularly interacts with the CEO, executive leadership team, and leaders across Career Certified's shared services functions including technology, finance, HR, and legal. Collaborates closely with other business unit general managers to share best practices and leverage synergies. Externally, engages with licensing organizations (state real estate commissions, insurance departments, FINRA, etc.), exam administrators (PSI, Pearson VUE, Prometric), industry associations, strategic partners, key customers, and occasionally prospective acquisition targets. Represents Exam Pros brand at industry conferences, regulatory meetings, and customer events.
Employment Benefits
Benefits granted upon hire date:
  • Paid Time Off (PTO) structured on a take what you need basis (as referenced in the employee handbook)
  • Paid company holidays (7 days off per year)
  • 100% discount on Career Certified's products and services
  • Tuition reimbursement, subject to approval

Additional employment benefits are granted following 30 days of hire date:
  • Voluntary participation in Career Certified's medical, dental, and vision plans, as well as supplemental insurance options
  • Voluntary participation in Career Certified's 401K plan

About Career Certified
Career Certified elevates modern education while accelerating success for students in licensed professions. From Pre-Licensing, Licensing, and Continuing Education to tools for the entire lifecycle of one's profession, the company pairs an easy-to-use platform and flexible learning options with a deep understanding of students' needs to guide them to career freedom. Visit CareerCertified.com to learn more.

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