Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on ...
Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on ...
Ticketmaster is the global leader in event ticketing with over620 million tickets sold annually and ... The Operations Manager provides support to themanagement teamin creating and implementing ...
Ticketmaster is the global leader in event ticketing with over620 million tickets sold annually and ... The Operations Manager provides support to themanagement teamin creating and implementing ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Operations Manager
Belleville, ON · On-site
CA$17/hr
Operations managers are responsible for a large amount of the business' day-to-day operations and ... Bi-weekly staff events & parties * A vital leadership role in a large contracting business ...
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Operations Manager
Belleville, ON · On-site
CA$17/hr
Operations managers are responsible for a large amount of the business' day-to-day operations and ... Bi-weekly staff events & parties * A vital leadership role in a large contracting business ...
Apply Early
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff ...
Operations Manager
Belleville, ON · On-site
CA$17/hr
Operations managers are responsible for a large amount of the business' day-to-day operations and ... Bi-weekly staff events & parties * A vital leadership role in a large contracting business ...
Operations Manager
Belleville, ON · On-site
CA$17/hr
Operations managers are responsible for a large amount of the business' day-to-day operations and ... Bi-weekly staff events & parties * A vital leadership role in a large contracting business ...
Assistant Operations Manager | Full-Time | TD Coliseum
Hamilton, ON · On-site
CA$50K - CA$65K/yr
Reporting to the Operations Manager, the Assistant Operations Manager supports the daily operations ... This role works closely with the operations team to assist in event operations logistics ...
Assistant Operations Manager | Full-Time | TD Coliseum
Hamilton, ON · On-site
CA$50K - CA$65K/yr
Reporting to the Operations Manager, the Assistant Operations Manager supports the daily operations ... This role works closely with the operations team to assist in event operations logistics ...
Operations Manager
Kerwood, ON · On-site
Company Events Your RoleAs Operations Manager, the successful candidate will be responsible for assisting in managing the overall performance, maintenance, and repair of the elevator. The Operations ...
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Operations Manager
Kerwood, ON · On-site
Company Events Your RoleAs Operations Manager, the successful candidate will be responsible for assisting in managing the overall performance, maintenance, and repair of the elevator. The Operations ...
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Operations Manager
Hanover, ON · On-site
Company Events Your RoleThe Operations Manager leads and develops the site management team to drive efficient plant operations and continuous improvement, while ensuring compliance with Environmental ...
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Apply Early
Operations Manager
Hanover, ON · On-site
Company Events Your RoleThe Operations Manager leads and develops the site management team to drive efficient plant operations and continuous improvement, while ensuring compliance with Environmental ...
Apply Early
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Quick apply
Apply Early
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Apply Early
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Operations Manager
Toronto, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Quick apply
Apply Early
Operations Manager
Toronto, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service ... Company events * Dental care * Employee assistance program * Extended health care * Life insurance
Apply Early
Assistant Operations Manager | Full-Time | TD Coliseum Job Locations CA-ON-Hamilton Job Post ... This role works closely with the operations team to assist in event operations logistics ...
Assistant Operations Manager | Full-Time | TD Coliseum Job Locations CA-ON-Hamilton Job Post ... This role works closely with the operations team to assist in event operations logistics ...
Operations Manager
CA$130K/yr
As the Operations Manager, you will oversee the strategic and day-to-day operations of our ... kaizen events Drive profitability, efficiency and productivity increase month after month Lead ...
Operations Manager
CA$130K/yr
As the Operations Manager, you will oversee the strategic and day-to-day operations of our ... kaizen events Drive profitability, efficiency and productivity increase month after month Lead ...
Events Operations Manager information
What are the key skills and qualifications needed to thrive as an Events Operations Manager, and why are they important?
To thrive as an Events Operations Manager, you need strong organizational skills, attention to detail, and experience in event planning or hospitality management, often supported by a relevant degree or certification. Familiarity with event management software (such as Cvent or Eventbrite), budgeting tools, and logistics systems is typically required. Exceptional problem-solving abilities, leadership, and effective communication set top professionals apart in this role. These competencies are crucial for ensuring seamless event execution, client satisfaction, and the ability to handle unexpected challenges efficiently.
What are some common challenges faced by Events Operations Managers during large-scale events, and how can they be addressed?
Events Operations Managers often encounter challenges such as last-minute changes, logistical coordination, and ensuring smooth communication among vendors, staff, and clients. To address these, it's important to develop detailed contingency plans, maintain clear lines of communication, and conduct thorough walkthroughs before the event. Building strong relationships with reliable vendors and having a responsive team also helps in quickly resolving unexpected issues. Being adaptable and proactive is key to ensuring successful event execution.
What does an Events Operations Manager do?
An Events Operations Manager is responsible for planning, coordinating, and overseeing the logistics of events such as conferences, meetings, exhibitions, and corporate gatherings. They manage event budgets, coordinate with vendors and suppliers, supervise event staff, and ensure that all aspects of the event run smoothly. Their role involves problem-solving on-site, handling unexpected issues, and ensuring client satisfaction. Overall, they play a key role in making sure events are executed efficiently and effectively.
What is the difference between Events Operations Manager vs Event Coordinator?
| Aspect | Events Operations Manager | Event Coordinator |
|---|---|---|
| Responsibilities | Oversees event logistics, manages teams, ensures smooth execution | Assists with planning, coordinates vendors, manages on-site activities |
| Required Skills | Leadership, project management, vendor negotiation | Communication, organization, multitasking |
| Work Environment | Management level, often in corporate or large event settings | Support role, often in various event types |
| Certifications | Event management certifications preferred | Relevant certifications optional |
The main difference is that the Events Operations Manager holds a leadership role, overseeing the entire event process, while the Event Coordinator supports planning and execution. The manager focuses on logistics and team management, whereas the coordinator handles day-to-day tasks. Both roles require strong organizational skills, but the manager typically has more experience and responsibility.
What are popular job titles related to Events Operations Manager jobs in Ontario? For Events Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Events Operations Manager jobs in Ontario look for? The top searched job categories for Events Operations Manager jobs in Ontario are:
What cities in Ontario are hiring for Events Operations Manager jobs? Cities in Ontario with the most Events Operations Manager job openings:
Full-time
Posted 25 days ago
Marriott International rating
6.4
Based on 1,157 frontline employees who took The Breakroom Quiz
51st of 106 rated hotels
Job description
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the event management or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
Solve problems and/or suggest alternatives to previous arrangements if necessary.
Leads pre-event and post-event meetings for assigned groups.
Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
Manages customer budgets to maximize revenue and meet customer needs.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
Manages group room blocks and meeting space for assigned groups.
Adheres to all standards, policies, and procedures.
Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
Up-sells products and services throughout the event process.
Participates in customer site inspections and assists with the sales process when necessary.
Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
Manages revenue and profitability associated with events.
Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
Reviews billing and payments with clients.
Providing Exceptional Customer Service
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints.
Makes presence known to customer at all times during entire event process.
Follows up with customer post-event.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Strives to improve service performance.
Sets a positive example for guest relations.
Reviews comment cards and guest satisfaction results with associates.
Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
This posting is for an existing vacancy.
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