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Event Staff Usher Jobs (NOW HIRING)

ASM Global

Event Staff

Huntington, WV · On-site

$14.50 - $19.50/hr

Usher/Ticket Taker POSITION SUMMARY Part-time event based only This position works all ticketed events and some non-ticketed events. USHER/TICKET TAKER Ticket Takers - Entry Doors • Listen ...

ASM Global

Event Staff

Huntington, WV

$14.50 - $19.50/hr

Usher/Ticket Taker POSITION SUMMARY Part-time event based only This position works all ticketed events and some non-ticketed events. USHER/TICKET TAKER Ticket Takers - Entry Doors Listen attentively ...

ASM Global

Event Staff

El Paso, TX · On-site

$13.50 - $18/hr

Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate ... Ensure safety of patrons, staff vendors, participants and others on premises. * Assist in ...

ASM Global

Event Staff

El Paso, TX

$13.50 - $18/hr

Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate ... Ensure safety of patrons, staff vendors, participants and others on premises. * Assist in ...

Milwaukee Brewers

Usher

Milwaukee, WI · On-site

As part of the Game Day Operations team, the Usher will provide excellent service to our fans and ... Comply with employee policies and procedures, as outlined in Event Staff Handbook The ideal ...

Milwaukee Brewers

Usher

Milwaukee, WI

As part of the Game Day Operations team, the Usher will provide excellent service to our fans and ... Comply with employee policies and procedures, as outlined in Event Staff Handbook The ideal ...

Long Island University

PT Staff-Usher

Brookville, NY · On-site

$17/hr

Job Details Job Type Staff Salary Range $17 per hour Start Date As soon as possible FLSA Status Non ... for VIP events, Meet & Greet, etc. • Helping the managers with the main set up for each ...

RMC Events

Richmond - Part Time Event Staff

Richmond, VA · On-site

$15/hr

All Event Staff personnel will be cross-trained in multiple positions, including Ticket-Taker/Scanner, Usher, Bag Checker, Parking Attendant, and Crowd Management (post assignments will vary for each ...

RMC Events

Richmond - Part Time Event Staff

Richmond, VA · On-site

$15/hr

All Event Staff personnel will be cross-trained in multiple positions, including Ticket-Taker/Scanner, Usher, Bag Checker, Parking Attendant, and Crowd Management (post assignments will vary for each ...

University of Florida

OPS Event Staff

Gainesville, FL · On-site

$15 - $17/hr

... Usher as needed UF Performing Arts expects all employees to follow UFPA venue policies and ... Event Staff are expected to maintain the UFPA standard for dress code and attendance or shift ...

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Event Staff Usher information

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How much do event staff usher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for event staff usher in the United States is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How much do event staff ushers make?

Event staff ushers typically earn between $10 and $20 per hour, depending on the location, event type, and experience. Some positions may offer additional pay for overtime or special skills such as crowd control or ticketing.

What are some common challenges event staff ushers face during large events, and how can they effectively handle them?

Event Staff Ushers often encounter challenges such as managing large crowds, providing directions to attendees, and responding to unexpected situations like lost guests or minor emergencies. Successfully handling these scenarios requires strong communication skills, patience, and the ability to remain calm under pressure. Ushers are typically supported by a team and have clear protocols to follow, which helps ensure guest safety and satisfaction. Regular training and teamwork are essential for addressing these challenges effectively.

What is the difference between Event Staff Usher vs Event Security Guard?

AspectEvent Staff UsherEvent Security Guard
CredentialsBasic customer service or hospitality training, sometimes security certificationSecurity license or certification often required
Work EnvironmentIndoor and outdoor events, focusing on guest assistanceIndoor and outdoor events, focusing on safety and access control
Employer & IndustryEvent venues, concert halls, conferencesSecurity firms, large event venues, concerts
Search & Comparison IntentUnderstanding roles at events, customer service focusSecurity responsibilities, safety concerns

Event Staff Ushers primarily focus on guest assistance, guiding attendees, and providing customer service at events. In contrast, Event Security Guards concentrate on maintaining safety, controlling access, and handling security issues. While both roles may require some security training, Ushers typically emphasize guest experience, whereas Security Guards prioritize safety and security protocols.

What are the key skills and qualifications needed to thrive as an event staff usher?

To thrive as an Event Staff Usher, you need strong customer service skills, attention to detail, and the ability to manage crowds, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, event communication radios, and venue protocols is typically required. Exceptional interpersonal skills, situational awareness, and calmness under pressure help ushers provide a positive guest experience and resolve issues quickly. These skills are essential for maintaining order, ensuring guest safety, and creating a welcoming environment at events.

What is an event staff usher?

Event Staff Ushers are individuals responsible for assisting guests at events such as concerts, sports games, theater performances, and conferences. Their main duties include greeting attendees, checking tickets, directing guests to their seats, providing information about the venue, and ensuring safety protocols are followed. Ushers play a key role in creating a positive experience for visitors by being approachable, knowledgeable, and attentive to guest needs. They may also help manage crowd control and respond to emergencies if necessary.
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What cities are hiring for Event Staff Usher jobs? Cities with the most Event Staff Usher job openings:
What job categories do people searching Event Staff Usher jobs look for? The top searched job categories for Event Staff Usher jobs are:
Event Staff Usher jobs near you
Infographic showing various Event Staff Usher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,847 per year, or $17.2 per hour.

Event Staff

ASM Global

Huntington, WV • On-site

$14.50 - $19.50/hr

Part-time

Re-posted 8 hours ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 250 rated facilities management

Job description

REPORTS TO: Event Supervisor/ Manager
FLSA STATUS: Hourly Non-Exempt
Position: Usher/Ticket Taker
POSITION SUMMARY
Part-time event based only
This position works all ticketed events and some non-ticketed events.
USHER/TICKET TAKER JOB DESCRIPTION
Ticket Takers - Entry Doors
• Listen attentively to Guests' questions, concerns or suggestions and be prepared to answer their questions.
• Inspect your assigned area and report all defective equipment or hazardous conditions immediately to your Supervisor.
• Greet each Guest with a smile and encourage them to enjoy their visit to our facilities.
• Courteously request that each Guest hold his or her own ticket.
• Check tickets carefully upon Guest entry at the doors, to ensure valid date, time, event number
and ticket stock. Do not allow anyone without a valid ticket or credential to enter the facility.
• Scan/tear tickets and return the appropriate portion to the Guest.
• Communicate via radio to control access for employees, media, VIP's and participants.
• While collecting tickets or checking credentials and pass lists, answer any questions that Guests have pertaining to the facility.
• Report all intoxicated or disruptive fans outside the doors to security.
• Screen for bottles and cans at all entry gates.
• Direct disabled Guests to the proper entrances.
• Report all Guest and employee injuries to your Supervisor and EMS immediately.
• When necessary- count your ticket stubs after the Supervisor closes your door.
Ushers - Seating Areas
• Listen attentively to Guests' questions, concerns or suggestions and be prepared to answer their questions.
• Inspect your assigned areas for any safety hazards or seating irregularities prior to opening the gates, and report any problems to a Supervisor.
• Please note the locations of the nearest restrooms, drinking fountains, telephone and concession stands.
• Face the incoming Guests (not the floor) while standing at the top of your section.
• Greet and assist Guests and answer any questions that arise.
• Check tickets for valid date and seat location; direct or escort Guests to the proper location.
• Direct and escort Guests with ticket problems to Customer Service.
• Constantly scan the seating areas for any injuries that may result from a puck going into the seats, a slip and fall, fighting, etc.
• Scan your assigned area for cans, bottles, and any alcohol related problems.
• Be alert for any objects being thrown from the seating areas and from areas above your area.
• Discourage Guest movement back into the seating areas during play; allow Guests to move during a break in the action.
• Watch for seat jumpers to protect the integrity of the tickets.
• Prevent Guests and vendor from blocking walkways and aisles.
• Direct guests to the designated smoking areas.
• Direct and control the exiting of Guests in the event of an emergency evacuation.
• Report any incidents to your Supervisor, and complete an incident report, if necessary.
• Report any medical emergencies to a Medical Team Member, and assist them in completing an incident report, if necessary.
• Thank Guests for attending the event and conduct a thorough search of your assigned area for any items left behind.
• Turn in all lost and found articles to the Information desk.

What ASM Global employees say

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Hours and flexibility

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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