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Event Software Jobs in Scranton, PA (NOW HIRING)

McCarthy Tire

Call Center Representative

Wilkes Barre, PA · On-site

$15.25 - $19.25/hr

Create and manage roadside service events using company dispatch software. * Dispatch service requests the appropriate McCarthy Tire location or field technician. * Coordinate service for more than ...

NEPA INCLUSIVE

Development Assistant

Pittston, PA · On-site

$17.25 - $23.50/hr

Experience using Microsoft Office and database software preferred. * Experience in planning large-scale events and fundraisers preferred. * Ability to generate interest in the company or program and ...

Service Global, Inc

Desktop Support L1

Moosic, PA · On-site

$19.50 - $24.75/hr

Perform onsite updates, configuration changes, or software installations. * Provide onsite ... Provide IT support for on-site or off-site events and meetings, including site setup, coordination ...

MAG Aerospace

QA Test Engineer

Tobyhanna, PA · On-site

$100K/yr

In this position, you will be part of a MAG Engineering Team that creates test plans, procedures, and executes test events on numerous SATCOM software-centric systems for a large Army program.

MAG Aerospace

QA Test Engineer

Tobyhanna, PA · On-site

$100K/yr

In this position, you will be part of a MAG Engineering Team that creates test plans, procedures, and executes test events on numerous SATCOM software-centric systems for a large Army program.

Scholastic

Fair Consultant - Work from Home

Throop, PA

$26/hr

Experience with event management or customer-facing program execution preferred * Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or Web-based ...

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Event Software information

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How much do event software jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for event software in Scranton, PA is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an event software specialist?

To thrive as an Event Software Specialist, you need expertise in event management processes, strong IT skills, and a relevant degree or experience in software support. Familiarity with popular event management platforms (like Cvent or Eventbrite), CRM systems, and troubleshooting methodologies is often necessary. Exceptional communication, problem-solving abilities, and customer service orientation help specialists effectively support event organizers and attendees. These skills ensure smooth event operations, high user satisfaction, and quick resolution of technical issues.

What is event software?

Event software refers to digital tools or platforms designed to help plan, manage, and execute events such as conferences, meetings, trade shows, or virtual gatherings. These solutions often provide features like online registration, ticketing, scheduling, attendee engagement, analytics, and virtual event hosting. By automating many tasks and centralizing information, event software streamlines the event planning process and enhances the attendee experience. It can be used by event organizers, venues, or businesses to improve efficiency and track event success.

How does an event software specialist typically collaborate with event planners and other teams during the planning process?

Event Software Specialists work closely with event planners, marketing teams, and technical staff to ensure seamless integration and operation of event management platforms. They are often responsible for customizing software to meet specific event needs, providing training for users, and troubleshooting technical issues as they arise. Regular communication with stakeholders is essential to gather requirements and provide updates, making collaboration and adaptability key aspects of the role. This teamwork helps deliver successful events and ensures that the technology supports all event objectives.

What is the difference between Event Software vs Event Coordinator?

AspectEvent SoftwareEvent Coordinator
CredentialsNone required, often familiarity with software toolsEvent planning certifications or experience
Work EnvironmentOffice-based, software training, remote optionsOn-site event venues, client meetings
Industry UsageUsed across event planning, marketing, hospitalityDirectly manages event execution
Primary FocusManaging event logistics through softwarePlanning and coordinating events manually

Event Software and Event Coordinators work closely in the event industry. While Event Software involves using digital tools to streamline planning and management, Event Coordinators handle the hands-on organization of events. Both roles are essential, with software supporting the coordinator's tasks to ensure successful event execution.

What are popular job titles related to Event Software jobs in Scranton, PA? For Event Software jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Event Software jobs in Scranton, PA look for? The top searched job categories for Event Software jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Event Software jobs? Cities near Scranton, PA with the most Event Software job openings:
Event Software jobs near you

Call Center Representative

McCarthy Tire Service

Wilkes Barre, PA • Remote

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 13 days ago

McCarthy Tire Service rating

4.7

Company rating: 4.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

345th of 363 rated vehicle maintenance

Job description

Job details
Job type
  • Full-time
Shift and schedule
  • 8 hour (Evening/Overnight)
  • Weekends (required)
  • Holidays (required)
Work setting
  • Remote Call Center
  • Must reside in (PA, NY, NJ, MD, VA, WV, NC, SC)
 Full job description
The Remote Call Center Dispatcher is responsible for coordinating emergency roadside service for commercial vehicles across a network of more than 70 McCarthy Tire locations. This position serves as the primary point of contact for customers experiencing roadside breakdowns involving tractor-trailers, box trucks, straight trucks, buses, and other commercial vehicles.
Dispatchers gather critical information, determine the appropriate service response, coordinate with McCarthy Tire service locations and technicians, and provide timely updates to customers throughout the event. This is a fast-paced position that requires strong multitasking, communication, and problem-solving skills.
This is a 100% remote position supporting a 24 hours a day, 7 days a week, 365 days a year operation , including weekends and holidays.
JOB DESCRIPTION AND RESPONSIBILITIES
  • Answer inbound emergency roadside service calls from commercial fleet customers.
  • Collect accurate information regarding the vehicle, location, breakdown, and customer needs.
  • Create and manage roadside service events using company dispatch software.
  • Dispatch service requests the appropriate McCarthy Tire location or field technician.
  • Coordinate service for more than 70 McCarthy Tire locations while following established dispatch procedures.
  • Maintain communication with technicians, service locations, and customers throughout each event.
  • Provide customers with estimated arrival times (ETAs) and service updates.
  • Monitor active events to ensure timely dispatch and completion.
  • Escalate high-priority or service-impacting situations to management when appropriate.
  • Document all customer interactions, dispatch attempts, and event updates accurately.
  • Follow customer-specific procedures and service requirements for national fleet accounts.
  • Prioritize multiple active service events while maintaining accuracy and professionalism.
  • Work collaboratively with dispatchers, supervisors, and field personnel to ensure exceptional customer service.
  • Maintain confidentiality of customer and company information.
  • Meet established productivity, quality assurance, and attendance expectations.
  • Participate in ongoing training and process improvement initiatives.
REQUIREMENTS
  • High school diploma or GED required.
  • Minimum of one year of customer service, dispatch, logistics, transportation, or call center experience preferred.
  • Ability to work independently in a fully remote environment.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Ability to multitask while handling multiple active service events.
  • Strong computer skills with the ability to quickly learn multiple software applications.
  • Accurate typing and data entry skills.
  • Ability to remain calm and professional in high-pressure situations.
  • Excellent organizational and time management skills.
  • Ability to follow established procedures while adapting to changing priorities.
  • Reliable high-speed internet connection suitable for remote work.
  • Quiet, distraction-free home office environment.
  • Ability to pass any required background screening.
WORK SCHEDULE REQUIREMENTS
 
  • Must be available to work assigned shifts in a 24/7/365 emergency roadside service operation.
  • Availability to work days, evenings, overnights, weekends, and holidays as scheduled.
  • Flexibility to work overtime or additional hours during periods of high call volume, severe weather, or emergency situations.
  • Punctuality and dependable attendance are essential due to the nature of emergency roadside operations.
  • Preferred Qualifications
  • Dispatch experience within the transportation, trucking, towing, fleet maintenance, or emergency roadside service industry.
  • Knowledge of commercial vehicles, including tractor-trailers, box trucks, straight trucks, buses, and trailers.
  • Experience working with GPS, mapping software, or dispatch management systems.
  • Familiarity with fleet service operations and roadside assistance procedures.
  • Experience working in a high-volume call center environment.
Work Authorization
  • Must be authorized to work in the United States
 
Why Join McCarthy Tire?
At McCarthy Tire, you’re not just starting a job you’re building a career with a company that values safety, growth, and long-term success.
Benefits include:
  • Strong safety culture with paid training
  • Weekly pay
  • Medical, vision, and dental insurance
  • Paid holidays and paid time off
  • Career growth and advancement opportunities
  • Supportive, team-oriented work environment
View our full benefits package at: www.mccarthytire.com
Equal Opportunity Employer
McCarthy Tire Service is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other legally protected status.

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