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Event Software Jobs in Massachusetts (NOW HIRING)

envelio

Marketing Specialist, Events

Boston, MA · On-site

$75K - $85K/yr

... event marketing, marketing coordination, or a related B2B marketing role * Background in B2B software, SaaS, or technology environments preferred * Exceptional organization and attention to detail ...

Aramark

Event Sales Manager

Cambridge, MA · On-site

$75K - $85K/yr

Strong digital literacy in Excel, Outlook, Word and other Microsoft Office Suite or related programs as well as other databases and spreadsheet software * Available to work event-based hours, which ...

The AES Group

Advanced Software Developer

Quincy, MA · On-site

$60.25 - $76.75/hr

Role: Software Developer - Advanced Location: Quincy, Massachusetts Work Model: Hybrid -- 4 days ... Contribute to modern, event-driven systems using Java, Spring Boot, Kafka, and Kubernetes.

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Event Software information

What are the key skills and qualifications needed to thrive as an event software specialist?

To thrive as an Event Software Specialist, you need expertise in event management processes, strong IT skills, and a relevant degree or experience in software support. Familiarity with popular event management platforms (like Cvent or Eventbrite), CRM systems, and troubleshooting methodologies is often necessary. Exceptional communication, problem-solving abilities, and customer service orientation help specialists effectively support event organizers and attendees. These skills ensure smooth event operations, high user satisfaction, and quick resolution of technical issues.

What is event software?

Event software refers to digital tools or platforms designed to help plan, manage, and execute events such as conferences, meetings, trade shows, or virtual gatherings. These solutions often provide features like online registration, ticketing, scheduling, attendee engagement, analytics, and virtual event hosting. By automating many tasks and centralizing information, event software streamlines the event planning process and enhances the attendee experience. It can be used by event organizers, venues, or businesses to improve efficiency and track event success.

How does an event software specialist typically collaborate with event planners and other teams during the planning process?

Event Software Specialists work closely with event planners, marketing teams, and technical staff to ensure seamless integration and operation of event management platforms. They are often responsible for customizing software to meet specific event needs, providing training for users, and troubleshooting technical issues as they arise. Regular communication with stakeholders is essential to gather requirements and provide updates, making collaboration and adaptability key aspects of the role. This teamwork helps deliver successful events and ensures that the technology supports all event objectives.

What is the difference between Event Software vs Event Coordinator?

AspectEvent SoftwareEvent Coordinator
CredentialsNone required, often familiarity with software toolsEvent planning certifications or experience
Work EnvironmentOffice-based, software training, remote optionsOn-site event venues, client meetings
Industry UsageUsed across event planning, marketing, hospitalityDirectly manages event execution
Primary FocusManaging event logistics through softwarePlanning and coordinating events manually

Event Software and Event Coordinators work closely in the event industry. While Event Software involves using digital tools to streamline planning and management, Event Coordinators handle the hands-on organization of events. Both roles are essential, with software supporting the coordinator's tasks to ensure successful event execution.

What are popular job titles related to Event Software jobs in Massachusetts? For Event Software jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Event Software jobs in Massachusetts look for? The top searched job categories for Event Software jobs in Massachusetts are:
What cities in Massachusetts are hiring for Event Software jobs? Cities in Massachusetts with the most Event Software job openings:
Event Software jobs near you
Infographic showing various Event Software job openings in Massachusetts as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% In-person job distribution.

Event Services Technician - Audio Visual, Event Technology

Pinnacle Live

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Pinnacle Live rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

187th of 485 rated business services

Job description

Description
Event Services Technician
Elevate your career with Pinnacle Live at Revere Hotel Boston Common, a dynamic venue known for exceptional guest and event experiences.
$25.49 - $27.24
Company Overview
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.
Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job Summary
The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
  • Ensure all event sets and strikes are completed according to Company SOPs.
  • Greet guests/clients before event and provide clear instructions on how to operate equipment.
  • Provide continued communication with client to ensure success of all events
  • Follows through on all client requests
  • Look for opportunities to enhance client's event
  • Maintain accurate client event information within the Company's business systems
  • Review daily invoices with client and obtain client's signature on invoice(s)
  • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
  • Ensure all inventory is in good working order and rental condition
  • Ensure any lost stolen or damaged equipment is immediately reported to management.
  • Ensure inventory is secure from theft and/or damage.
  • Make sure all Company occupied areas are clean, organized, and up to Company standards
  • Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
  • Comply with all Company policies and procedures
  • Other duties as assigned.
Education & Experience
  • High School Graduate or equivalent
  • Prior exposure to audio visual and/or hospitality industry
  • Computer proficiency (hardware, software and networking
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
  • Strong technical aptitude
  • Planning ability; able to plan ahead and prioritize
  • Excellent organizations skills
  • Strong inter-personal skills
  • Strong verbal, listening and written communication skills
  • Strong customer focus
  • Strong team player orientation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sit at a desk
  • Stand or walk for long periods, including up and down stairs
  • Consistently bend and stoop
  • Use hands to hold, handle, or feel
  • Reach with hands and arms
  • Talk, hear and communicate.
  • Lift up to 50 pounds occasionally
Benefits
  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

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