Monitoring Specialist I
Calgary, AB · Hybrid
As a Monitoring Station Specialist with our team, you will monitor all types of alarm events for ... You will communicate with customers, security guards and/or emergency response teams to dispatch ...
Monitoring Specialist I
Calgary, AB · Hybrid
As a Monitoring Station Specialist with our team, you will monitor all types of alarm events for ... You will communicate with customers, security guards and/or emergency response teams to dispatch ...
Maintenance Technician
Airdrie, AB · On-site
CA$40 - CA$44/hr
Adhere to Lockout/Tagout (LOTO), PPE, Machine Guarding, ISO 9000 quality procedures, work ... security requirements. Maintain a clean and safe work environment while actively identifying ...
Maintenance Technician
Airdrie, AB · On-site
CA$40 - CA$44/hr
Adhere to Lockout/Tagout (LOTO), PPE, Machine Guarding, ISO 9000 quality procedures, work ... security requirements. Maintain a clean and safe work environment while actively identifying ...
Event Security Guard information
What is an event security guard?
Event Security Guards are professionals responsible for maintaining safety and order at events such as concerts, sports games, festivals, and conferences. Their duties include checking tickets or credentials, monitoring crowds, preventing unauthorized access, and responding to emergencies or disturbances. They work closely with event organizers and law enforcement to ensure a safe environment for attendees, performers, and staff. Additionally, they may assist in evacuations, provide directions, and enforce event rules and regulations.
What skills and qualifications are needed to be an event security guard?
To thrive as an Event Security Guard, you need strong observational abilities, conflict resolution skills, and typically a high school diploma along with a security license or certification. Familiarity with surveillance systems, communication devices, and incident reporting tools is commonly required. Exceptional interpersonal skills, alertness, and the ability to stay calm under pressure distinguish top performers in this role. These skills and qualities are critical for maintaining safety, preventing incidents, and ensuring smooth event operations.
What challenges do event security guards face during large events, and how can they be managed?
Event Security Guards often encounter challenges such as crowd control, managing disruptive behavior, and responding to emergencies in high-pressure environments. Staying alert, maintaining clear communication with team members via radios, and following established protocols are essential for effective incident management. Proactive observation and a calm, professional demeanor help de-escalate situations and ensure the safety of attendees and staff. Collaborating closely with event organizers and local authorities is also key to handling unexpected situations efficiently.
What is the difference between Event Security Guard vs Venue Security Officer?
| Aspect | Event Security Guard | Venue Security Officer |
|---|---|---|
| Credentials | Security license, sometimes specialized training | Security license, often additional venue-specific training |
| Work Environment | Temporary events like concerts, festivals, sports events | Ongoing security at a specific venue such as stadiums, theaters |
| Employer & Industry | Event organizers, security companies, entertainment industry | Venue management, stadiums, theaters, entertainment venues |
| Search & Comparison Intent | High overlap in duties, certifications, and work setting | Similar roles with focus on a fixed location |
Both Event Security Guards and Venue Security Officers hold similar credentials and work in security roles within the entertainment and event industries. The main difference lies in their work environment: Event Security Guards typically work at temporary events, while Venue Security Officers provide ongoing security at specific venues. Understanding these distinctions helps in choosing the right security career path or job search focus.
How to be an event security guard at events?
To become an event security guard, you typically need to complete a security training course and obtain any required state or local licenses. On the job, you should be able to monitor the event, control access, and respond to incidents using communication tools like radios. Physical fitness and good observation skills are also important for maintaining safety during events.
What are popular job titles related to Event Security Guard jobs in Alberta?
For Event Security Guard jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Event Security Guard jobs in Alberta look for?
The top searched job categories for Event Security Guard jobs in Alberta are:
What cities in Alberta are hiring for Event Security Guard jobs?
Cities in Alberta with the most Event Security Guard job openings:
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
21st of 101 rated telecommunications companies
Job description
Description
Join our team
Safety matters to our customers, so it matters to us! By using our technology and services, we are making businesses and homes safer and more convenient for our customers. We are bringing the power of technology to life and we're always pioneering innovative equipment and services to keep our customers safe. We are passionate about ensuring we put our customers first and keeping thousands of residential and commercial customers safe and secure.
Do YOU share OUR real passion for:
Advocating for our customers' needs and creating a personalized experience?
Genuinely displaying humanity in every customer interaction?
Keeping your community safe and taking charge in emergencies?
Here's the impact you'll make and what we'll accomplish together:
As a Monitoring Station Specialist with our team, you will monitor all types of alarm events for customers and respond with the appropriate action. Together, we will keep our customers safe by responding to various alarm signals such as burglary, fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful role in keeping our customers protected and secure. In addition, you will offer our clients value added services to make their lives and their business even safer.
What's in it for you?
Our Monitoring Station operates 7 days a week and offers a variety of shifts to suit your lifestyle! We offer flexible work schedules such as 7 days on / 7 days off or 5 days on / 2 off or yet 4 days on / 3 off, with various start times, including daytime, evenings, overnights and weekends. Shift premiums are available for evening and weekend hours and our work schedules are consistent without rotation. As mentioned this is a full time role, but we guarantee a minimum of 35 hours shift per week with the possibility of overtime as per the operational needs.
This position is primarily in-office. After a minimum of 6 months in the Monitoring Specialist I role, team members may be eligible to participate in the Work From Home (AHA) program, subject to performance, business needs, applicable regulatory requirements and internal approval. Participation in the program is not guaranteed.
Regardless of work arrangement, periodic in-office presence will be required to support team collaboration, training, engagement, and operational priorities. The frequency of in-office days will be communicated in advance and adjusted as needed.
At TELUS, we understand that a big part of our success comes from the people we hire, which is why we honour our employees with an excellent compensation package, including benefits and a starting salary of $ 18.50 per hour, plus a performance-based annual bonus.
You can also take advantage of our virtual courses and e-learning, including platforms like LinkedIn Learning offer significant value to training programs and career development that will help you gain the tools needed to help you shift your career into high gear in various exciting roles, including quality coaching, floor support, front-line management, training and Information Technology (IT) support. Also, to ensure your success in your new role, you will be provided with 2-3 weeks of full-time paid training for which you must be available to attend.
Qualifications
You're the missing piece of the puzzle with your:
Bilingual (French/English)
High School Diploma and/or equivalent
Knowledge of Google Workspace
Excellent communication skills and ability to understand the caller's needs to respond appropriately with actions and/or words
Maintain composure, patience and professionalism in challenging situations
Ability to adapt your communication style to de-escalate or defuse emotionally charged situations
Demonstrated ability to remain open-minded and willing to change opinions based on new information
Demonstrated personal accountability to your team and company by respecting the needs and expectations set forth by the schedule
Ability to maintain a high level of performance under the pressure of time constraints and a fast-paced, changing environment
Talent to analyze unique situations, utilize problem-solving skills, and provide timely conflict resolution
Good judgment, capacity to take initiative and make quick decisions
Positive and energetic personality
Great-to-have:
Experience in a monitoring station environment
Experience in a call center environment
About Telus
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
10,000+ Employees
Headquarters location
Vancouver, WA, US