Event Operations Manager Jobs in Detroit, MI (NOW HIRING)

As the Event Sales Manager, you are responsible for generating revenue by marketing, selling, and managing projects and events across a growing portfolio of event venues. This role builds strong relationships with clients, vendors, and partners while guiding events from initial inquiry through successful execution and delivering a world-class client experience.

About therole

• Generate revenue by marketing, selling, and managing events across portfolio of premier event venues

• Serve as the primary point of contact for clients from initial inquiry through event execution, including conducting venue tours, preparing proposals, negotiating contracts, and coordinating event details

• Execute day-to-day event operations by overseeing event setup, breakdown, and on-site activities to ensure a seamless client experience

• Create event floor plans, event resumes, and other planning documents to support successful event execution

• Reconcile event costs through the preparation of contracts, invoices, and payment schedules

• Recommend preferred vendors to clients and ensure all vendors comply with venue policies and guidelines

• Collect certificates of insurance from all clients and vendors

• Develop and maintain relationships with clients, vendors, and community partners to generate new business and repeat bookings

• Sell beverage packages and maintain a comprehensive understanding of beverage offerings and policies

• Coordinate with audio-visual, security, parking, facilities, catering, and other internal and external teams to ensure all event preparations are completed

• Coordinate venue maintenance needs and facility improvements with internal teams and outside contractors as needed

• Assist with marketing initiatives, including social media content, website updates, venue photography, and promotional materials

• Manage and respond to sales leads generated through event management platforms and other lead sources in a timely manner

• Stay informed of industry trends and participate in networking and professional development opportunities

• Complete all required compliance and safety training

Aboutyou

Minimum Qualifications

• 3 years of experience in event sales or event/hospitality management

• Proficiency in the Microsoft Office suite

• Flexibility to work unusual and often long hours, including evenings and weekends

Preferred Qualifications

• Bachelor's degree in a related field

Whatyou'llget

Our team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list ofBenefits and Perks.

Aboutus

Rock Eventsis a premiere team of event professionals who provide event production, businesstraveland hospitality services to Rocket Companies, inadditionto venue sales for some of the most sought-after event spaces in the city of Detroit. Born out ofthe Rock Family of Companies, Rock Events has managed many of Detroit's largest gatherings for more than15 years.

This job description is an outline of the primary responsibilities of this position and may bemodifiedat the discretion of thecompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team, atCareers@Rocket.com.