Event Operations Assistant Jobs in Iowa (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Parking Supervisor is an event-based position which oversees event day traffic and parking operations across the surface lots at the Tyson Events Center. This position provides frontline leadership and hands-on operational support to ensure safe, efficient, and customer-focused parking services during events and daily operations. The Parking Supervisor oversees parking staff, assists with traffic management, monitors parking equipment and systems, and helps coordinate event parking logistics. This is a part-time role with scheduling based on events. Our regular event season runs from September through May.

This role pays an hourly rate of $18.00.

Benefits for part-time roles: 401(k) savings plan, 401(k) matching.

This position will remain open until October 16, 2026.

• Oversee event-day operation of parking facilities and parking/traffic activity.
• Supervise, direct, and support Parking Attendants.
• Assist with staff training, scheduling, attendance monitoring, and performance oversight.
• Monitor parking operations during events to ensure safe and efficient vehicle movement.
• Implement traffic flow plans and adjust staffing and operations as needed during high-volume events.
• Provide excellent customer service and promptly resolve parking-related concerns and complaints.
• Monitor parking equipment, access systems, signage, and facility conditions; report maintenance and operational issues.
• Assist with oversight of parking credentials, permits, validations, and operational reporting.
• Ensure proper use of cashless payment systems and assist customers with payment-related issues.
• Support ADA compliance and maintain a safe environment for guests and employees.
• Maintain communication with event staff, security personnel, and other departments to support successful event operations.
• Assist with incident documentation and other administrative duties as assigned.
• Perform hands-on operational duties as needed to support parking activities.

• High school diploma or equivalent required.
• Previous supervisory experience preferred.
• Previous experience in parking, transportation, hospitality, event operations, or similar preferred.
• Strong customer service, communication, and organizational skills.
• Ability to work effectively in a fast-paced, event-driven environment.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Familiarity with, or able to learn parking systems and processing payments via a cashless point of sale device.
• Flexible availability, including evenings, weekends, holidays, and working outside in varying weather conditions.
• Physically able to stand for extended periods and lift/carry heavy items as needed.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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