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Evening Remote Email Support Jobs in Michigan (NOW HIRING)

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

... strong remote candidates. What You Get to Do: * Develop and execute targeted email, SMS, and CRM ... Support the execution and optimization of Burton's loyalty program to drive customer advocacy and ...

... strong remote candidates. What You Get to Do: * Develop and execute targeted email, SMS, and CRM ... Support the execution and optimization of Burton's loyalty program to drive customer advocacy and ...

... strong remote candidates. What You Get to Do: * Develop and execute targeted email, SMS, and CRM ... Support the execution and optimization of Burton's loyalty program to drive customer advocacy and ...

... strong remote candidates. What You Get to Do: * Develop and execute targeted email, SMS, and CRM ... Support the execution and optimization of Burton's loyalty program to drive customer advocacy and ...

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... Communicate with customers via phone, email, chat, and video calls, determining the best method ...

Operating in a fully remote environment, our team is composed of professionals dedicated to ... email, and digital platforms to gather requirements and provide support * Research and present ...

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 1-20

Evening Remote Email Support information

What are the key skills and qualifications needed to thrive as an evening remote email support specialist?

To thrive as an Evening Remote Email Support specialist, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with help desk ticketing systems, email platforms, and customer relationship management (CRM) software is typically required. Exceptional problem-solving abilities, time management, and a customer-centric attitude help you stand out in this role. These skills ensure accurate, timely, and effective resolution of customer inquiries, which is crucial for customer satisfaction and operational efficiency during off-peak hours.

What is an evening remote email support job?

Evening Remote Email Support jobs involve assisting customers or clients with their inquiries and issues via email during evening hours, often from a remote location such as your home. These roles typically require strong written communication skills, attention to detail, and the ability to troubleshoot or resolve problems efficiently. Responsibilities may include answering questions, processing requests, escalating issues, and ensuring customer satisfaction. Many companies offer these positions to provide extended support outside of traditional business hours.

What is the difference between Evening Remote Email Support vs Customer Service Representative?

AspectEvening Remote Email SupportCustomer Service Representative
Work EnvironmentRemote, evening hours, primarily email communicationOn-site or remote, daytime hours, phone and in-person interactions
Required SkillsStrong written communication, email management, problem-solvingVerbal communication, multitasking, customer interaction
Common CertificationsNone typically required, customer service experience helpfulCustomer service certifications optional
Industry UsageSupport roles in tech, e-commerce, and service sectorsRetail, hospitality, and service industries

Evening Remote Email Support focuses on providing customer assistance via email during evening hours, requiring strong written skills. Customer Service Representatives often handle phone and in-person interactions during daytime hours. Both roles serve customer needs but differ in communication methods and work hours.

What are some common challenges faced by evening remote email support professionals, and how can they be managed effectively?

Evening Remote Email Support professionals often face challenges such as handling high volumes of customer inquiries during peak hours, managing communications across different time zones, and resolving issues without immediate access to in-person colleagues. To manage these effectively, it's important to stay organized, use templated responses for common queries, and leverage collaboration tools to communicate with team members. Maintaining a clear log of resolved and pending tickets also helps ensure continuity and high service quality during shift handovers.

What are the most commonly searched types of Remote Email Support jobs in Michigan?

The most popular types of Remote Email Support jobs in Michigan are:

What are popular job titles related to Evening Remote Email Support jobs in Michigan?

For Evening Remote Email Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Evening Remote Email Support jobs in Michigan look for?

The top searched job categories for Evening Remote Email Support jobs in Michigan are:

What cities in Michigan are hiring for Evening Remote Email Support jobs?

Cities in Michigan with the most Evening Remote Email Support job openings:

Weekend/Evening Remote Licensed Talk Therapist - Fee For Service

Thriveworks

Dearborn Heights, MI • Remote

Full-time

Retirement, PTO

Re-posted 14 days ago


Thriveworks rating

7.0

Company rating: 7.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in the evenings and on weekends in Michigan.

About the job
Thriveworks is a mental health care company founded by clinicians in 2008 and still led by them today. With 340+ locations and a nationwide hybrid care model, we serve over 175,000 clients annually through more than 1.7 million sessions, and we're growing. In addition to working directly with clients, we partner with health systems and primary care providers because we believe mental health is inseparable from physical health. As a clinician-led organization, we're built to support the people who do this work with the tools, community, and stability you need to build a career that lasts.

About the Role
We're hiring licensed clinicians to provide compassionate, evidence-based care to our more than 175,000 clients across the country. You may be a good fit for this role if you're:

  • Independently licensed and living in Michigan — LPC, LMFT, LMSW, PhD (Licensed Psychologist)
  • Consistently available to clients for a minimum of 10 sessions with 15 hours of availability weekly
  • A behavioral health generalist who is open to treating a variety of clients, including couples and children
  • Invested in helping your clients achieve measurable progress
  • Confident working with modern clinical technology, including telehealth and EHR tools
  • A good teammate — we're building a clinical community and value positive contributors

Compensation
Up to $30,300 based on licensure type, session volume, and bonus opportunities.

How We Support You
We handle the administrative work so you can focus on what you do best: providing exceptional care. That means credentialing, billing, scheduling, and marketing support taken care of for you, plus paid orientation and training to get you started. You'll build a full caseload within 90 days of credentialing, with flexible scheduling available seven days a week from 7 a.m. to 10 p.m. ET.

Benefits
As a W2 employee, you'll be eligible to receive:

  • Guaranteed bi-weekly pay for completed sessions
  • 401(k) with employer matching
  • Paid time off
  • CEU reimbursement and free in-house training
  • Opportunities for paid clinical supervisor roles in select states

Our Community
Being a clinician can feel isolating, especially in a telehealth world. We're built to make sure it doesn't. You'll have access to live clinical support, monthly case consultations, and a vibrant online and in-person community of more than 2,700 licensed providers. All clinical leadership is promoted from within, so the people supporting you have been exactly where you are.

Ready to Join Us?
Apply today to become part of a team that's changing mental health care for clients and clinicians alike.

#LI-Remote #LI-MS1

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

  • Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
  • Our recruiters and other team members may also contact you via text or phone to schedule an interview.
  • A google meets interview invitation will be sent via email and will only come from an @thriveworks.com email address.
  • Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
  • We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report it to infosec@thriveworks.com. You can contact employment@thriveworks.com with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.


What Thriveworks employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Thriveworks logo

About Thriveworks

Sourced by ZipRecruiter

Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought that--in order for our clinical team to be accessible to clients--we must fully support our clinicians by allowing them to do what they are trained to do. We operate under the idea that we are most successful by focusing on one job and being great at that job.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Lynchburg, VA, US

Year founded

2008