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Evening Hotel Jobs in Raleigh, NC (NOW HIRING)

Laundry Team Member

Chapel Hill, NC · On-site

$12.50 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Looking for Part Time Laundry Attendant for late afternoon to evening hours. We are pleased to ... Comply with hotel safety requirements for supplies, equipment, and facilities * Other duties as ...

Housekeeping Team Associate

Chapel Hill, NC · On-site

$13.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Late afternoon/evening houskeeping to clean airline crew late departures. We are pleased to ... About OTO Development OTO Development is an industry-leading hotel development and management ...

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers ... A full breakfast every morning and an evening social on weekday evenings are complimentary to ...

Evening Houseperson

Cary, NC · On-site

$15 - $15.50/hr

  • Medical

  • Dental

  • PTO

Report any maintenance issues or damage to hotel property through the hotel operations software. * Able to do light maintenance issues that may occur What You'll Need: * A high school diploma or ...

New

Guest Service Agent On Call

Raleigh, NC · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Register guests, issue room keys, and provide information on hotel services and room location ... Will be required to work mornings, evening, weekends, and holidays. Additional Job Information ...

Front Desk Agent

Raleigh, NC · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... as our hotel operates 24 hours a day, 7 days a week, 365 days a year. We are also looking to cross-train our front desk staff to work in the small lobby bar during evening shifts as needed.

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Evening Hotel information

See Raleigh, NC salary details

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$13

$18

How much do evening hotel jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for evening hotel in Raleigh, NC is $13.63, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $15.19 per hour, depending on experience, location, and employer.

What is an evening hotel job?

Evening hotel jobs are positions within a hotel that typically take place during the late afternoon and nighttime hours. These roles can include front desk clerks, night auditors, concierge staff, housekeeping, security, and food and beverage service workers. Evening hotel staff are responsible for checking in guests, handling guest requests, maintaining security, and ensuring the smooth operation of the hotel during the evening shift. This work often requires good customer service skills, attention to detail, and the ability to handle a variety of guest needs. Shifts may include weekends and holidays, as hotels operate around the clock.

What are the typical responsibilities of an evening hotel front desk agent during a standard shift?

An Evening Hotel Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling guest inquiries, and resolving any issues that arise during the evening hours. They often coordinate closely with housekeeping and maintenance teams to ensure guest needs are met promptly. Additionally, the role may require processing payments, balancing cash drawers, and preparing reports for the next day’s staff. Evening shifts can be fast-paced, especially during peak check-in times, requiring excellent communication and multitasking skills.

What are the key skills and qualifications needed to thrive as an evening hotel front desk agent, and why are they important?

To thrive as an Evening Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is commonly required. Outstanding communication, problem-solving abilities, and the ability to stay calm under pressure help you stand out in this role. These skills ensure efficient guest check-in/check-out, resolve issues promptly, and create a positive experience that enhances guest satisfaction and hotel reputation.

What is the difference between Evening Hotel vs Front Desk Agent?

AspectEvening HotelFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, front desk, guest servicesHotel front desk, guest check-in/out
Employer & IndustryHotels, hospitality industryHotels, hospitality industry
Common Search/ComparisonEvening Hotel vs Front Desk Agent

The Evening Hotel role typically refers to a shift-based position within a hotel, often encompassing various guest services during evening hours. A Front Desk Agent is a specific role focused on guest check-in, check-out, and customer service at the hotel front desk. While both roles operate within the same environment and require similar credentials, the Evening Hotel may refer to the broader shift or position, whereas the Front Desk Agent is a specific job title within that shift.

What are the most commonly searched types of Hotel jobs in Raleigh, NC?

The most popular types of Hotel jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Evening Hotel jobs?

Cities near Raleigh, NC with the most Evening Hotel job openings:

Infographic showing various Evening Hotel job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,343 per year, or $13.6 per hour.

Guest Services Representative - Hotel/Hospitality

Waterwalk Management LLC

Morrisville, NC • On-site

$12.75 - $15.50/hr

Full-time

Posted 28 days ago


Job description

Description:

Company Overview: WaterWalk Hospitality is a dynamic and rapidly growing hotel management company with a portfolio of hotels across various states, each offering unique guest experiences. WaterWalk Extended Stay by Wyndham brings an innovative approach to the extended stay hotel segment, offering both traditional extended stay suites (STAY) as well as unfurnished suite options for longer stay lengths (LIVE). We are seeking a friendly and service-oriented Guest Service Representative to join our team. This role is pivotal in delivering high-level guest service, creating a welcoming environment, and ensuring that every guest and resident feels valued from the moment they arrive. Weekend and evening availability is required based on business needs.


Job Summary: The Guest Service Representative is responsible for promoting an atmosphere that ensures proactive, friendly, and efficient service for all guests and residents. This role manages daily front desk operations including check-in, check-out, guest inquiries, and AppFolio coordination for LIVE units. The position requires strong customer service, attention to detail, and a positive attitude that reflects WaterWalk’s “YES!” culture.


Key Responsibilities:

Guest Service Excellence

  • Provide a warm welcome to all guests and residents, ensuring a positive first and last impression.
  • Deliver prompt and courteous service while addressing guest inquiries and requests.
  • Anticipate guest needs and deliver personalized, solutions-focused service.
  • Follow brand standards for Wyndham Rewards enrollment and meet monthly enrollment goals.

Front Desk Operations

  • Manage guest and resident check-in and check-out, ensuring accuracy in registration, room assignment, and payment processing.
  • Maintain complete knowledge of property features, amenities, rates, and availability.
  • Utilize Canary for digital upselling and communication tools to drive revenue opportunities.
  • Update guest profiles and information in the PMS and AppFolio to ensure accurate records.

STAY / LIVE Model Support

  • Support both hotel guests (STAY) and residents (LIVE) by providing exceptional service experiences tailored to each group’s needs.
  • For LIVE units, coordinate resident services, assist with agreement documentation, and manage AppFolio communication and maintenance requests.
  • Partner with the onsite management team to maintain a safe, organized, and community-oriented environment.

Problem Resolution

  • Take ownership of guest or resident concerns and resolve them promptly and professionally.
  • Escalate issues to the General Manager or appropriate leader when additional support is required.

Administrative & Coordination

  • Maintain accurate records of transactions, guest accounts, and resident details.
  • Handle cash and credit card transactions securely in compliance with company policy.
  • Communicate effectively with housekeeping, maintenance, and leadership teams to ensure seamless operations.
  • Keep the front desk area clean, organized, and well stocked with necessary supplies.

Laundry & Linen Care

  • Perform light laundry duties including loading and unloading washers and dryers.
  • Ensure the correct use of cleaning solutions and follow proper safety and handling procedures.
  • Fold, organize, and restock linens and towels to support daily operations.
  • Maintain cleanliness and organization in the laundry and storage areas.
  • Assist with inventory counts and notify leadership of low stock or damaged items.

Other Duties

  • Adhere to company policies, key control, and safety procedures.
  • Participate in team meetings and contribute ideas that enhance the guest experience.
  • Carry out any reasonable request made by management.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum 1 year of front desk, property management, or customer service experience required; hospitality experience preferred.
  • Excellent interpersonal and verbal communication skills.
  • Strong computer literacy with proficiency in property management systems (e.g., AppFolio, Opera, or similar).
  • Energetic, honest, ethical, and solutions oriented.
  • Ability to multitask in a fast-paced environment with professionalism and a sense of urgency.

Schedule Requirements

  • Weekend and evening shifts as needed based on operational and business demands.


Requirements: