Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ... Experience providing software support in a call center environment is a plus (WFH or on-site)
Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ... Experience providing software support in a call center environment is a plus (WFH or on-site)
Customer Support Specialist
York, PA · Hybrid
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Quick apply
Customer Support Specialist
York, PA · Hybrid
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Customer Support Specialist
York, PA · Hybrid
$17.75 - $23.75/hr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Customer Support Specialist
York, PA · Hybrid
$17.75 - $23.75/hr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Patient Support and Intake Specialist
Portland, ME · Remote
$17.50 - $21.50/hr
Operate a dedicated support line, plus chat, email, and messaging. * Set standards for response times, voicemail follow-up, and after-hours communication. * Develop scripting for scheduling ...
New
Quick apply
Patient Support and Intake Specialist
Portland, ME · Remote
$17.50 - $21.50/hr
Operate a dedicated support line, plus chat, email, and messaging. * Set standards for response times, voicemail follow-up, and after-hours communication. * Develop scripting for scheduling ...
New
Customer Support Specialist
York, PA · On-site
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Customer Support Specialist
York, PA · On-site
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?
Veterinarian (DVM) Disney Pet Hospital
Concord, CA · On-site
$150K - $180K/yr
You'll be involved in both general practice and urgent care cases, with the support of a strong ... A plus (but not required) if you have experience with exotics. Whether you're early in your career ...
Veterinarian (DVM) Disney Pet Hospital
Concord, CA · On-site
$150K - $180K/yr
You'll be involved in both general practice and urgent care cases, with the support of a strong ... A plus (but not required) if you have experience with exotics. Whether you're early in your career ...
General Description A Server Assistant is responsible for supporting the Servers in delivering an ... Knowledge of Mexican cuisine and beverages a plus * Must have or be able to obtain a State of ...
General Description A Server Assistant is responsible for supporting the Servers in delivering an ... Knowledge of Mexican cuisine and beverages a plus * Must have or be able to obtain a State of ...
Customer Service Rep - Full Time or Part Time
Alpharetta, GA · On-site
$9 - $11/hr
... plus. Position Responsibilities: • Provide telephone, email and web chat support to customers. • Maintain solid customer relationships by handling their questions and concerns with speed and ...
Customer Service Rep - Full Time or Part Time
Alpharetta, GA · On-site
$9 - $11/hr
... plus. Position Responsibilities: • Provide telephone, email and web chat support to customers. • Maintain solid customer relationships by handling their questions and concerns with speed and ...
Customer Service Rep - Full Time or Part Time
Alpharetta, GA · On-site
$9 - $11/hr
Photoshop or photo editing experience is a plus. Position Responsibilities: Provide telephone, email and web chat support to customers. Maintain solid customer relationships by handling their ...
Customer Service Rep - Full Time or Part Time
Alpharetta, GA · On-site
$9 - $11/hr
Photoshop or photo editing experience is a plus. Position Responsibilities: Provide telephone, email and web chat support to customers. Maintain solid customer relationships by handling their ...
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Chat Lead
Houston, TX · On-site +1
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Chat Lead
Houston, TX · On-site +1
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Animal Keeper; Savannah
$20.60 - $25.75/hr
Disney's Animals, Science and Environment team's mission is to lead Walt Disney Parks and Resorts ... or late evening ending times, as necessary to support Safari operation hours Required ...
New
Animal Keeper; Savannah
$20.60 - $25.75/hr
Disney's Animals, Science and Environment team's mission is to lead Walt Disney Parks and Resorts ... or late evening ending times, as necessary to support Safari operation hours Required ...
New
$20/hr
... phone, email, and chat support channels. This role is perfect for those who value providing ... Strong English communication skills, both written and verbal (French proficiency a plus) * Tech ...
$20/hr
... phone, email, and chat support channels. This role is perfect for those who value providing ... Strong English communication skills, both written and verbal (French proficiency a plus) * Tech ...
Patient Support and Intake Specialist
$17.50 - $21.50/hr
Operate a dedicated support line, plus chat, email, and messaging. * Set standards for response times, voicemail follow-up, and after-hours communication. * Develop scripting for scheduling ...
New
Patient Support and Intake Specialist
$17.50 - $21.50/hr
Operate a dedicated support line, plus chat, email, and messaging. * Set standards for response times, voicemail follow-up, and after-hours communication. * Develop scripting for scheduling ...
New
Sr Manager Product Design- Lifestyle Home
Kissimmee, FL · On-site +1
$132K - $177K/yr
At Disney Consumer Products , we inspire imagination around the world and are committed to creating ... Experience in 3D design, ZBrush (a plus) * Experience acting as a bridge between execution and ...
New
Sr Manager Product Design- Lifestyle Home
Kissimmee, FL · On-site +1
$132K - $177K/yr
At Disney Consumer Products , we inspire imagination around the world and are committed to creating ... Experience in 3D design, ZBrush (a plus) * Experience acting as a bridge between execution and ...
New
Restaurant Manager - Rix Sports Bar, Disney's Coronado Springs Resort
Lake Buena Vista, FL · On-site
This individual will support, coach and direct the front-of-house restaurant team to ensure that ... Previous experience with high volume and/or upscale restaurants a plus * Minimum of a high school ...
Restaurant Manager - Rix Sports Bar, Disney's Coronado Springs Resort
Lake Buena Vista, FL · On-site
This individual will support, coach and direct the front-of-house restaurant team to ensure that ... Previous experience with high volume and/or upscale restaurants a plus * Minimum of a high school ...
The shifts available vary from Monday-Friday early-morning to late-evening. Weekend days/nights as ... Disney Networks Job Posting Primary Business: Disney Networks All Primary Job Posting Category:
The shifts available vary from Monday-Friday early-morning to late-evening. Weekend days/nights as ... Disney Networks Job Posting Primary Business: Disney Networks All Primary Job Posting Category:
Chat Lead
Houston, TX · On-site
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Chat Lead
Houston, TX · On-site
Support quality assurance review of chat transcripts, identifying coaching opportunities and ... a plus. * Strong written communication skills with the ability to represent the Windstar brand ...
Evening Disney Plus Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do evening disney plus chat support jobs pay per hour?
What is the difference between Evening Disney Plus Chat Support vs Evening Disney Plus Email Support?
| Aspect | Evening Disney Plus Chat Support | Evening Disney Plus Email Support |
|---|---|---|
| Credentials | Customer service experience, basic technical knowledge | Customer service experience, basic technical knowledge |
| Work Environment | Live chat platform, real-time interaction | Email correspondence, asynchronous communication |
| Employer & Industry | Disney Plus, streaming service industry | Disney Plus, streaming service industry |
| Search & Comparison Intent | Real-time support roles, chat support jobs | Email support roles, customer service jobs |
Both Evening Disney Plus Chat Support and Email Support roles involve assisting customers with streaming issues, account management, and technical questions. The main difference lies in the communication method: live chat offers real-time interaction, while email support involves asynchronous responses. Candidates should have customer service experience and basic technical skills for both roles, with the choice depending on preferred communication style.

Full-time
Re-posted 15 days ago
Job description
TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive.
POSITION SUMMARY:
As a remote seasonal Product Support Agent, you will play an important role in delivering a delightful experience that unlocks every tax advantage for our customers by leveraging your customer service and technical expertise along with your exceptional communication and interpersonal skills.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Major responsibilities of the seasonal Product Support Agent position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. This is a seasonal, customer-facing position providing support to our external customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 DIY products. The scope of support includes program navigation, program connectivity, program compatibility, program usability, and general product knowledge.
- Provide professional and friendly support to our customers who are working on their tax returns with product/software inquiries. Troubleshoot and apply defined practices, procedures, and company policies to troubleshoot and resolve account and product support customer inquiries.
- Provide timely phone and chat support to TaxAct DIY customers.
- Ability to manage and respond to up to three (3) customer chat interactions concurrently.
- Communicate trending issues to management.
- Recommend updates and/or new help topics and send them to supervisor.
- Promote teamwork and foster collaboration.
- Convey a professional and positive image internally and externally.
- Effectively use provided resources to troubleshoot and resolve customer inquiries in a timely manner.
- May be cross-trained on other product lines in order to support other queues, as needed.
- Additional job duties as needed.
EXPERIENCE & EDUCATION:
- At least 1 year of experience in a customer service role.
- Experience providing software support in a call center environment is a plus (WFH or on-site).
- Excellent written and verbal communication skills.
- Attention to detail.
- Ability to multitask.
- Critical thinking and strong problem-solving skills.
- Skilled in utilizing internal tools and support materials for efficient resolution
- Excellent time management skills.
- Demonstrates professionalism and helps maintain a positive and productive work atmosphere
- Typing skills - 25+ WPM required.
- Must have (or be willing to obtain) a private, dedicated hardwired internet connection.
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team.