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Evening Customer Service Remote Jobs in Rochester, NY

HMG Careers

Remote Benefits Sales Rep

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Life Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

We are a fee-for-service modeled clinic where therapists are paid per session completed. While this ... Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions * Paid Sick Leave * 401k ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

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Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Remote JobsEvening Customer Service Remote Jobs in Rochester, NY

Evening Customer Service Remote information

See Rochester, NY salary details

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How much do evening customer service remote jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for evening customer service remote in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an evening customer service remote?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What are some common challenges faced by evening customer service remote representatives, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is an evening customer service remote?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.
What are popular job titles related to Evening Customer Service Remote jobs in Rochester, NY? For Evening Customer Service Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Evening Customer Service Remote jobs in Rochester, NY look for? The top searched job categories for Evening Customer Service Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Evening Customer Service Remote jobs? Cities near Rochester, NY with the most Evening Customer Service Remote job openings:
Evening Customer Service Remote jobs near you
Infographic showing various Evening Customer Service Remote job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Benefits Sales Rep

HMG Careers

Rochester, NY • Remote

$69K/yr

Full-time

Medical, Dental

Posted 3 days ago

New

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them