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Remote Airbnb Customer Service Jobs in Rochester, NY

HMG Careers

Remote Customer Service and Sales

Rochester, NY · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Walworth, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hemlock, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsAirbnb Customer Service JobsRemote Airbnb Customer Service JobsRemote Airbnb Customer Service Jobs in Rochester, NY

Remote Airbnb Customer Service information

See Rochester, NY salary details

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How much do remote airbnb customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote airbnb customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Airbnb Customer Service vs Remote Vacation Rental Customer Support?

AspectRemote Airbnb Customer ServiceRemote Vacation Rental Customer Support
CredentialsBasic customer service skills, sometimes hospitality or tourism knowledgeSimilar credentials, often with additional familiarity with vacation rental platforms
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & IndustryAirbnb, hospitality, travel industryVacation rental platforms, hospitality, travel industry
Search & Comparison IntentHigh overlap in job duties and industry contextSimilar roles with slight platform or platform-specific differences

Remote Airbnb Customer Service and Remote Vacation Rental Customer Support roles are very similar, both involving assisting travelers with bookings, inquiries, and issues in a remote setting within the hospitality industry. The main difference lies in the specific platform or company they support, but the required skills, credentials, and work environment are largely the same.

Can I work remotely for Airbnb?

Remote Airbnb customer service roles are available and typically involve handling guest and host inquiries via phone, email, or chat. These positions often require strong communication skills, familiarity with customer service tools, and the ability to work independently from a home environment. Availability of remote work may vary based on location and company policies.

Is remote Airbnb customer service a remote job?

Yes, remote Airbnb customer service positions are typically remote jobs that allow employees to work from home or other locations outside of a physical office. These roles often require communication skills, familiarity with customer service tools, and the ability to manage inquiries via phone, email, or chat platforms.

What are the most commonly searched types of Airbnb Customer Service jobs in Rochester, NY?

The most popular types of Airbnb Customer Service jobs in Rochester, NY are:

What are popular job titles related to Remote Airbnb Customer Service jobs in Rochester, NY?

For Remote Airbnb Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Airbnb Customer Service jobs in Rochester, NY look for?

The top searched job categories for Remote Airbnb Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Airbnb Customer Service jobs?

Cities near Rochester, NY with the most Remote Airbnb Customer Service job openings:

Remote Airbnb Customer Service jobs near you
Infographic showing various Remote Airbnb Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 11 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply