Evening Computer Jobs in Springfield, IL (NOW HIRING)

Job Summary:
The Illinois Department of Innovation & Technology (DoIT) is seeking qualified candidates for the role of Lead Mainframe & Data Center Operations Specialist. This position involves directing and coordinating a complex multi-system mainframe environment, ensuring optimal operations and providing guidance to assigned staff.
Responsibilities:
• Under direction, serves as the Lead Evening/Night Shift Command Center Specialist for the Department of Innovation & Technology (DoIT) serving as a technical specialist directing and coordinating a complex multi-system mainframe environment, ensuring seamless integration, and optimal operations, including performing mainframe operational tasks.
• Monitors the mainframe and server environment to ensure appropriate availability and resource status and takes appropriate actions to diagnose and correct issues, including enforcing Data Center key security and key logs.
• Serves as designated lead worker.
• Responds to questions and requests from DoIT and client agencies, including assisting callers by contacting on-call techs for issue resolution, coordinating resources for ticket resolution, and assisting with ticket escalation and ticket routing.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Qualifications:
Required:
• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires four (4) years of previous related experience such as is typically gained at the Data Processing Specialist level.
• OR Requires two (2) years of college coursework.
• Requires three (3) years of related experience.
• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with State of Illinois.
• Requires the ability to pass a position specific, agency required background check and requires self-disclosure of criminal history.
• Requires the ability to travel in performance of duties.
• Requires the ability to work outside of normal hours to meet deadlines.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evening, weekends, and holidays.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 30 pounds.
Preferred:
• Three (3) years of professional experience performing online changes and routine system maintenance, including stopping/starting units, starting/stopping mainframe services, Initial Program Loads (IPLs), checklist-driven operational procedures, system dumps, and other operationally required system commands within a large enterprise environment.
• Three (3) years of professional experience monitoring various mainframe system’s performance and resource status.
• Three (3) years’ experience responding to mainframe and midrange operational issues including problem resolution, issue escalation, documentation of actions performed, and notification to on-call techs for issues, such as server failures, mainframe subsystem interruptions, connectivity disruptions, hardware malfunctions, or similar failures.
• Three (3) years of professional experience creating, updating, and coordinating daily log reports and incident tickets to accurately and thoroughly document activities.
• Three (3) years of professional experience leading or supervising an information technology operations team, including assigning and reviewing operational work, providing technical guidance and training, coordinating shift activities, ensuring procedural compliance, and advising supervisors on staff performance.
• Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
• Ability to gain and maintain effective working relationships with associates, subordinates, vendors, clients, and others.
• Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business users, subordinates, development teams, and agency executives.
Company:
Vision A reimagined Illinois government empowered by innovation and technology. Founded in 2018, the company is headquartered in Springfield, USA, with a team of 1001-5000 employees. The company is currently Late Stage.